Thank you for sharing with us. We are continuously researching and improving our products, to give you the best experience. We'd like to hear more of your feedback, and if you would like to share please feel free to give us a call at (800) 879-8433 (9:00AM-6:00PM CST).

We updated the scent of our Original to provide a better freshness experience, particularly on dry fabrics! You should still be getting a great, warm scent, so we'd like to take a look into the bottle that you used so that we can try and see what might be going on. Please give us a call at (800) 879-8433.

While we're sorry to hear that you're not a fan of our updated Original scent, we'd love to help you find a new Tide favorite! Just give us a call at (800) 879-8433.

We're sorry to hear that you've had some color loss issues with your laundry, and we understand how frustrating that can be. None of our detergents contain any chlorine bleach and are completely color-safe, but many household products can cause bleaching, such as acne treatments, toothpaste, cleaning products, and more. We'd be happy to help further to make sure you don't experience this in the future; just give us a call at (800) 879-8433 whenever you have a moment to chat.