While we're sorry to hear that you're not a fan of our freshness update, Ricky, we do appreciate your honest feedback. Rest assured, we're letting our team know that you'd like to see changes made, but in the meantime we'd be happy to help you find a new Tide favorite. Have you tried our Mountain Spring scent? It has many similar notes to our old Original, and we think you'd really enjoy it. We'd be happy to have you give it a try, just give us a call at (800) 879-8433.

We always want to bring you a detergent that cleans well and leaves your clothes smelling great. We’d like to learn more, please call us at (800) 879-8433.

Thanks, Jenna, for purchasing a bottle of Tide Liquid Laundry Detergent, with Original Scent. We're so sorry to learn about the delivery of this bottle, as you should only be thrilled with your purchase. We hope you'll call Sam's Club for assistance. Their number is 1 (888) 746-7726.

We updated the scent of our Original to provide a better freshness experience, particularly on dry fabrics! You should still be getting a great, warm scent, so we'd like to take a look into the bottle that you used so that we can try and see what might be going on. Please give us a call at (800) 879-8433.