Sorry to hear about your jeans and sweater. When a POD doesn't fully dissolve and leaves residue on your laundry, the likely culprit is a wash load that is too full or that has too many absorbent items in it. That tends to limit the amount of water that comes into contact with the POD, which can prevent it from dissolving completely during the wash cycle. The good news is that in order to restore your items and remove the residue left behind, the solution is to wash the items again, in the hottest water allowed by the fabric, using no laundry detergent. Please feel free to reach out if you still need our help after rewashing.

We can't thank you enough for being part of our Tide family for 40 years. We're sorry to hear you don't enjoy the Original scent change, but appreciate your honest feedback. We can assure you that it's being shared with our team. For the old Original scent, we recommend the Tide Mountain Spring liquid. If you ever have any questions, get in touch with us at (800) 879-8433 and we'd be happy to talk more.

Please know your feedback doesn’t go unnoticed, and we’ll be sharing your thoughts regarding the scent of Tide Original with our team. Please don’t hesitate to call us at (800) 879-8433 if there’s anything else we can do to help.