Your loyalty to Tide means the world to us and we would never want to leave you disappointed. We're letting the rest of our team know that you'd like to see a change back to our previous Original scent, but in the meanwhile we think you'd really enjoy our Mountain Spring. It has very similar notes to our previous Original, and we'd be happy to have you try some on us. Just give us a call at (800) 879-8433.

We're sorry that a loyal Tide fan like you had this experience, and we hope that you're feeling better. Since safety is at the heart of all we do, we can assure you that all of our products have been thoroughly evaluated to be safe when used as directed. We do heavily rely on feedback such as this, and we'll be sure to pass your thoughts along. We're always looking to bring you the latest innovations, which is why we updated our Tide Original scent in 2019 to provide you with a better freshness experience. It's now a slightly warmer scent with a bit more woody notes. We don't want you to have to say goodbye to the trusted cleaning power of Tide, so we'd like to mention that you can continue enjoying our previous Tide Original scent by checking out our Tide Mountain Spring. We'd like to gather some more details for our Safety Team, so please give us a call at (800) 879-8433 when you have a moment.

We appreciate your feedback, Valerie. We did change our Original scent to provide a better freshness profile, especially on wet fabrics, and while we're sorry to hear you're not a fan, rest assured we're letting the rest of our team know that you'd like to see changes made. In the meanwhile, we'd be happy to help you find a new Tide favorite. Just give us a call at (800) 879-8433.

While we're sorry to hear that our freshness update isn't your favorite, rest assured we're letting our team know that you'd like to see some changes made to our Original scent. People like you, people who love Tide and its scents, are core to our motivation and we do continuous research on how to serve them better. Have you checked out our Mountain Spring scent? We think you'd really enjoy it, as it has many similar notes to our old Original and we'd be happy to have you try some. Just give us a call at (800) 879-8433.

We're truly sorry for any confusion! We're always looking for ways to improve our detergent and wow our loyal fans, but we haven't changed the scent of our Original Liquid Detergent recently. Our team would like to help further, so please call us at (800) 879-8433 when you can.