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Customer reviews for VIZIO 65" Class V-Series 4K LED HDR Smart TV - V655M-K04 for
VIZIO 65" Class V-Series 4K LED HDR Smart TV - V655M-K04
4.6 out of 5 stars
stars
2,706 ratings2,155 reviews
  1. 5 stars79% (2,148)
  2. 4 stars12% (324)
  3. 3 stars3% (70)
  4. 2 stars2% (45)
  5. 1 star4% (119)

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Showing 311-320 of 2,155 reviews
Feb 2, 2024
Reviewer name: Dragon45
3 out of 5 stars
3 out of 5 stars review

Apps are limited

[This review was collected as part of a promotion.] This tv in my research was highly rated and had all the ports I needed but after installing and loading everything this tv is not as smart as it claims to be. I was very disappointed but I guess I get what I paid for.

Review from vizio.com
Helpful?161ESQVPMU2Q13943508884
reply from Customer Care

Can you please provide more information about the issue you are experiencing? We would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us. Thanks!

Jul 23, 2023
Reviewer name: Beach Charmony
3 out of 5 stars
3 out of 5 stars review

Disappointed with the app choices

[This review was collected as part of a promotion.] Even the cheapest brands have cable network TV Apps available, like Spectrum, Xfinity, Cablevision… but the Visio doesn't offer them, you can't even buy them and add them. Terrible choices available, nothing but subscription apps. Made me want to return what is a high quality picture tv.

Review from vizio.com
Helpful?161ESQVPMU2Q13943508884
reply from Customer Care

Hello Beach Charmony, VIZIO is committed to giving our customers a wide variety of streaming content and we’re always looking for ways to improve our products. We are actively working behind the scenes creating new partnerships and constantly adding features, applications, and content to your catalog through Auto Updates. VIZIO apps are currently available in the app row, which can be customized for easy access to frequently used apps. If there’s an app you want to watch that’s not featured, you can choose to cast it by using Chromecast or Apple AirPlay from your mobile device. For any additional assistance, our customer service team would be happy to speak with you at support.vizio.com and clicking ‘Contact Us’.

Feb 20, 2024
Reviewer name: Lorenzo0417
5 out of 5 stars
5 out of 5 stars review

Occassional failure or Remote Control

[This review was collected as part of a promotion.] I have owned my Vizio TV for about six months and I am pleased with all aspects of the TV with the exception of the Remote Control. It does not work as expected all the time. Your website offers several ways to overcome this problem, one of which includes unplugging the TV, removing the batteries from the remote and pressing ALL the buttons on the remote to clear any stray electrical charges that may exist. This is a major inconvenience yet it is the only way to resolve the problem.

Review from vizio.com
Helpful?161ESQVPMU2Q13943508884
Oct 12, 2022
Reviewer name: marvwol
3 out of 5 stars
3 out of 5 stars review

Glitches all the time

[This review was collected as part of a promotion.] I've had this tv for a few weeks and it glitches and freezes all the time. Once it does that, it has to be unplugged from the wall, and once plugged back in you have to wait until its done flashing to turn it back on. Also updates software during the night and scares the crap out of me when it starts flashing the bright white LED while I'm trying to sleep. Disappointed in this tv.

Review from vizio.com
Helpful?161ESQVPMU2Q13943508884
reply from Customer Care

Hello marvwol, sorry to hear that you are not having a smooth experience with updates and freezing. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.

Oct 15, 2023
Reviewer name: Juliec09
5 out of 5 stars
5 out of 5 stars review

Still figuring out the apps

[This review was collected as part of a promotion.] Great features. I like the watch free feature. I am still figuring out how to display the apps. I can't get my YouTube tv and paramount+ to show in the Home Screen apps. It does show I. The recently used but I'll get it right at some point. Otherwise great.

Review from vizio.com
Helpful?161ESQVPMU2Q13943508884
Apr 8, 2024
Reviewer name: johne1943
1 out of 5 stars
1 out of 5 stars review

Inconsiderate Engineering for the Hearing Impaired

I am hearing impaired and need a bluetooth audio transmitter to hear and understand the audio out on a television (and other audio devices). If I connect a headphone directly to the TV using the TV's headset connection function the speakers on the TV disconnect!! If I connect an external transmitter (Optical, AUX and RCA Output) the speakers on the TV disconnect!! So.... a family that has a hearing impaired member has only two choices: Connect headset so hearing impaired member can hear AND they cannot hear OR do not connect a headset so the family can hear but the hearing impaired person cannot. WHAT SENSE DOES THIS MAKE!!!!! WHY would anyone buy a Vizio TV if they had this situation to deal with. I just bought this TV as you know. If I cannot solve this problem I will be returning it to the seller (Sams Club).

Helpful?161ESQVPMU2Q13943508884
reply from VIZIO

At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to its customers. If you have any specific issues with your VIZIO product, please contact our award-winning technical support team at support.vizio.com or for instant support download the VIZIO Mobile app, click "Support" and "Contact Us".

Nov 15, 2023
Reviewer name: Sisah Gail
5 out of 5 stars
5 out of 5 stars review

Always dependable

[This review was collected as part of a promotion.] We have only had this Vizio TV for a few weeks, but it is as we anticipated, dependable. We have another Physio which we've had since 2007 and it's never given us any moments to pause as opposed to the TCL TVs, which we are always having issues with.

Review from vizio.com
Helpful?161ESQVPMU2Q13943508884
May 30, 2023
Reviewer name: joseppeson
5 out of 5 stars
5 out of 5 stars review

Excellent TV!

[This review was collected as part of a promotion.] I have always bought Vizio tv's and have always been 100% satisfied. I biught this 2023 model to replace my 32" which is outdated for streaming because I will be on Starlink soon. My 32" still works awesome even after having it 7 years. The only thing I found difficult was removing the back of the remote to put the batteries in. I gently used a flathead screwdriver. Other than that, I got a great price on a great tv!

Review from vizio.com
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Jul 29, 2023
Reviewer name: Hman10
5 out of 5 stars
5 out of 5 stars review

Overall astounding TV

[This review was collected as part of a promotion.] I purchased this tv about a week ago after my old tv that was made by a different company no longer worked as intended due to no fault of my own. I've previously owned Visio TV's so I know that when I purchase a tv from them I know it's a great quality product.

Review from vizio.com
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Nov 15, 2023
Reviewer name: Bourbon Terry
5 out of 5 stars
5 out of 5 stars review

Great selection in viewing opportunities

[This review was collected as part of a promotion.] I actually won this unit and was surprised how easy it was to set up and was pleasantly surprised with all the viewing opportunities we have. I'm very pleased with the product and look forward to perusing through the many viewing opportunities this unit offers.

Review from vizio.com
Helpful?161ESQVPMU2Q13943508884