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Customer reviews for VIZIO 65" Class V-Series 4K LED HDR Smart TV - V655M-K04 for
VIZIO 65" Class V-Series 4K LED HDR Smart TV - V655M-K04
4.6 out of 5 stars
stars
2,706 ratings2,155 reviews
  1. 5 stars79% (2,148)
  2. 4 stars12% (324)
  3. 3 stars3% (70)
  4. 2 stars2% (45)
  5. 1 star4% (119)

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Showing 111-120 of 2,155 reviews
May 22, 2023
Reviewer name: Bill M
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

DAMAGED

First VT I received damaged screen. Probably happened during shipping. Replacement VT arrived damaged also. Customer service was outstanding helping me return both VT and getting refunded.

Helpful?161ESQVPMU2Q13943508884
reply from VIZIO

Hello Bill M, VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. Rarely, damage will occur during transportation, and since our packaging has been certified to prevent damage while in transit, we’d recommend you reach out to the shipping company and retailer to file a claim. Most shippers will allow you to file a claim and reimburse you for the cost of the television.

Mar 26, 2025
Reviewer name: Hunter2785
5 out of 5 stars
5 out of 5 stars review

Excellent sound quality and picture

This product by far has the best sound quality and picture of any tv that I've ever owned. I would definitely recommend this to anyone searching for a new tv.

Review from vizio.com
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Apr 12, 2025
Reviewer name: hurricaneMercedes
3 out of 5 stars
3 out of 5 stars review

Good picture

Love having the ability to use my phone as a remote. Although I haven't even had it a year and a half and it is pixelizing in areas of the screen of course that happened right after the warranty ran out.

Review from vizio.com
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reply from Customer Care

VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

Feb 24, 2025
Reviewer name: Gadd
4 out of 5 stars
4 out of 5 stars review

Perfect TV

Great TV would definitely recommend to friends and family. Though it could just be the one i have but the sound quality sounds off. Other than that that definitely wouldve been 5 stars. :)

Review from vizio.com
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Mar 16, 2025
Reviewer name: Kattiizz
5 out of 5 stars
5 out of 5 stars review

Great overall!

I upgraded to this tv last November. This was the best purchase that I've made. The features are amazing, such as the free apps and the Vizio gram to display my favorite photos. The sound is great too.

Review from vizio.com
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Oct 26, 2024
Reviewer name: SarahKay
4 out of 5 stars
4 out of 5 stars review

Many options

[This review was collected as part of a promotion.] We love.all the apps and options available! It is slow to load the home screen but other than that it's been great. Our first tv the screen separated from the back of the TV but this one doesn't have that problem

Review from vizio.com
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Nov 10, 2024
Reviewer name: mappingman
2 out of 5 stars
2 out of 5 stars review

Not Good at All

First, I don't like the software that runs the whole Vizio Smart Cast environment. It's slooowwww when opening apps like YouTube, Netflix, Hulu, etc. the responsiveness is garbage. This is why I use my Apple TV 4K via eArc HDMI cable. Of course there are problems with that. When I'm in an app like YouTube or Hulu and an ad comes on the whole picture turns off and on. Sometimes once, sometimes twice, sometimes 3 times. And then, eventually the TV screen starts showing a random solid color on the entire screen. You can't get out of it unless you go back all the way to the Home Screen, in some apps. In other apps that doesn't work so you have to restart the TV to clear it, but too soon the same thing happens. I've seen every color in the spectrum show. Truly random. I've rest the TV to factory settings about 10 times since I got it a year ago. Resetting seems to clear up a lot of the issues but the screen flicker, on and off, still happens but only one or two times. When the flicker starts to get really bad it will actually kick you out of the app you're using and go back to the Home Screen of my ATV4K. I'll never purchase any product from Vizio again.

Review from vizio.com
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reply from Customer Care

I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

Dec 13, 2024
Reviewer name: KatJ
5 out of 5 stars
5 out of 5 stars review

Very good TV

We have had Vizio TV's for years and when we upgraded to the 65" with the new format it was such a new experience. No more wires or other devices needed. Just turn it on and all of the apps are there, no changing inputs to watch what you want. Oh and the picture is so clear and colors are spot on. We did add a sound bar which makes it even better.

Review from vizio.com
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Nov 8, 2024
Reviewer name: BLaning
3 out of 5 stars
3 out of 5 stars review

Love the picture

I gave this only 3 stars due to some issues that we have. The picture is good. We also got a Visio sound bar that connected right away and works great. Screen mirroring from my iPhone is very inconsistent. Works for a day or two the. Won't connect at all. The unit sits within 10 ft of our access point with 300mbs service yet the tv will drop connection with no reason.

Review from vizio.com
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reply from Customer Care

I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.

Aug 27, 2024
Reviewer name: Bigsurg75
5 out of 5 stars
5 out of 5 stars review

Great TV for the price

[This review was collected as part of a promotion.] The screen on my TCL, that was purchased during the pandemic, quit working last year. Needed a new TV. I saw this Vizio model for sale. It had some great specs and options. Visual quality is great especially when playing a game on PS5 or Xbox Series X. Very impressed. A definite bang for the buck.

Review from vizio.com
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