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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
237 ratings237 reviews
  1. 5 stars53% (125)
  2. 4 stars23% (55)
  3. 3 stars9% (22)
  4. 2 stars5% (12)
  5. 1 star10% (23)

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Showing 191-200 of 237 reviews
Jun 23, 2024
Reviewer name: Rsc5206
4 out of 5 stars
4 out of 5 stars review

Lots of room.

[This review was collected as part of a promotion.] Had it for 6 months now, works great. Wish I would have got the one with the separate center drawer that comes out.

Review from lg.com
Helpful?5FOD6908DOCI13939017993
Jul 19, 2024
Reviewer name: Debc18
5 out of 5 stars
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] Just had my new LG French door refrigerator delivered. I love it! It’s so roomy and I love the icemaker! The finish is fab!

Review from lg.com
Helpful?5FOD6908DOCI13939017993
reply from LG

Hi, Deb. It sounds like your kitchen just got a major upgrade! We are absolutely thrilled that you are loving the spacious design and sleek look of your new LG Fridge. If you ever need anything down the road, you can always reach out to @LGUSSupport. #LifesGood ❤️^Juvy

Jun 16, 2024
Reviewer name: Baldguy24
4 out of 5 stars
4 out of 5 stars review

So far so good!

[This review was collected as part of a promotion.] So far so good! The only issue I had was that it arrived with a crack in an interior drawer and getting a replacement was a bit complicate.

Review from lg.com
Helpful?5FOD6908DOCI13939017993
Jun 28, 2023
Reviewer name: UghLG
2 out of 5 stars
2 out of 5 stars review

Craft ice maker failure

Bought less then 8 months ago and craft ice maker stopped working twice. Contacted LG for service and they sent me a replacement part for ME to install, no service appointment for repair offered. Curious if this would void warranty. Never again LG

Review from lg.com
Helpful?5FOD6908DOCI13939017993
reply from LG Social.

Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.

Sep 5, 2024
Reviewer name: Cam91
5 out of 5 stars
5 out of 5 stars review

Best frig yet.

I bought this LG frig a couple of months ago. Love it. Great space. Easy to clean. Only one problem, the left frif door does not close by itself, we have to close it manually to be sure it's closed shut.

Review from lg.com
Helpful?5FOD6908DOCI13939017993
reply from LG

Hi, Cam! We appreciate you sharing your experience with your LG Refrigerator! It’s great hearing how much you’re enjoying the spacious design, easy‑to‑clean layout, and overall convenience. The note about the left door needing a manual push is helpful—many models are designed with a soft‑close hinge that may require a gentle nudge, especially when opened at certain angles. It’s wonderful that everything else is hitting the mark for you! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jun 15, 2024
Reviewer name: Rhino223
5 out of 5 stars
5 out of 5 stars review

Beautiful and Modern

[This review was collected as part of a promotion.] The fridge works great and looks flawless. I love how easy it is to clean. My husband and I also love the water and ice dispenser as our last fridge wouldn’t make enough ice.

Review from lg.com
Helpful?5FOD6908DOCI13939017993
Jul 30, 2024
Reviewer name: Ahort
4 out of 5 stars
4 out of 5 stars review

Icemaker makes very small cubes

I like it, but don't love the ice maker. The cubes are small only about tge size of a Quarter. The ice doesn't drop into the bin in the freezer,so I have to make ice the old fashion way.

Review from lg.com
Helpful?5FOD6908DOCI13939017993
Jul 4, 2024
Reviewer name: Julie southern
2 out of 5 stars
2 out of 5 stars review

2nd try to fix icemaker leak

[This review was collected as part of a promotion.] Fridge is good, but there is a leak in the ice maker, and lg is making their 2nd trip out to repair it.

Review from lg.com
Helpful?5FOD6908DOCI13939017993
reply from LG

Hi, Julie. We appreciate you leaving us a review on your LG Refrigerator (LRFS28XBS) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We'd like to assure you that we are actively working to streamline our repair processes to provide more efficient and timely service to our valued customers. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy

Nov 18, 2024
Reviewer name: Ratus
5 out of 5 stars
5 out of 5 stars review

Love all the features

We had a LG 3 door for 10 years had to leave it when we sold our home so we knew we had to have a new one , so we bought a new one for our new home and have really enjoyed it.

Review from lg.com
Helpful?5FOD6908DOCI13939017993
reply from LG

Hi, Ratus. We appreciate you sharing your experience with the LG Refrigerator (LRFS28XBS) model. It’s wonderful to hear that after enjoying your previous 3‑door LG refrigerator for a decade, choosing another LG model for your new home felt like the natural choice. This unit is designed for spacious storage, strong cooling performance, and everyday convenience, and it’s great to know it’s already bringing that same reliability into your new space. You can explore more care tips and support information for your model here: https://www.lg.com/us/support/product/lg-LRFS28XBS. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ – LG Digital Care Team ^Juvy

Dec 23, 2024
Reviewer name: Mansoor
5 out of 5 stars
5 out of 5 stars review

LG is the of reliability and innovation

[This review was collected as part of a promotion.] I will buy LG product without any hesitation. The refrigerator is one of many LG appliances I own and I love all the features in it.

Review from lg.com
Helpful?5FOD6908DOCI13939017993
reply from LG Digital Care Team

Hi Mansoor, thank you for sharing such a thoughtful review of the LRFS28XBS. It’s wonderful to hear that your LG refrigerator — along with your other LG appliances — has earned your trust through its reliability and features. We truly appreciate your loyalty and confidence in the brand. For further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team – Rich