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Customer reviews for Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk. for
Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk.
4.5 out of 5 stars
stars
4,829 ratings3,050 reviews
  1. 5 stars79% (3,807)
  2. 4 stars10% (494)
  3. 3 stars2% (109)
  4. 2 stars2% (92)
  5. 1 star7% (327)
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Showing 951-960 of 3,050 reviews
Jul 10, 2024
Laur2
5 out of 5 stars review

Perfect for on the go

[This review was collected as part of a promotion.] I recently tried the Neutrogena Makeup Remover Wipes, and I must say, they are incredibly effective. These wipes effortlessly remove all traces of makeup, including stubborn waterproof mascara, without the need for excessive rubbing. The formula is gentle on the skin, leaving it feeling clean and refreshed without any oily residue. What I appreciate the most is how convenient they are for travel or on-the-go use. The packaging is compact and seals tightly to keep the wipes moist. Overall, the Neutrogena Makeup Remover Wipes are a reliable and efficient choice for anyone looking to simplify their skincare routine.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
May 7, 2018
SasserC
1 out of 5 stars review

Been using this product for years.. BUT

I’m a long time user of these wipes as they were the only wipes I could use on my face. UNTIL this most recent pack. I noticed that the packaging was new (updated) but thought nothing of it, because I didn’t think their formula would be different. Well it burnt my entire face and neck. It started with my eyelids and they are so swollen right now it hurts to see. Then it broke me out in an allergic reaction all over my face and neck. It has been 3 days and it won’t go away. I’m so disappointed. I still have a whole pack that I can’t even use. What happened Neutrogena??!!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

Thanks for being such a loyal fan, and for sharing your experience with us! We'd like to talk with you directly about this and help since we really wouldn't expect this, and as you know this isn't typical. When you can please give us a call at 1-800-582-4048. We're available Monday-Friday from 9AM-5:30PM ET. We hope to talk with you soon!

Jul 9, 2024
Mandor2
5 out of 5 stars review

A staple makeup removing wipe!

[This review was collected as part of a promotion.] The Neutrogena makeup remover wipes work great and have an amazing price point per value. I love that the formula doesn't irritate my skin or leaves a residue. These quickly take off makeup and are perfect to use at home or on the go. I love having some with me in my car or bag in case anything comes up. Would highly recommend!

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jun 2, 2022
twinmoma3
4 out of 5 stars review

I like these wipes

[This review was collected as part of a promotion.] These wipes are perfect for an easy quick makeup removal. they are also perfect for sensitive skin as they didnt irritate my skin at all. it was a bit hard to get rid of the waterproof makeup as it was more resistant but all in all they are good to have

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
May 24, 2022
Thejb9
5 out of 5 stars review

Smooth and easy to use

[This review was collected as part of a promotion.] The wipes are so nice and gentle on skin and 100% remove every little bit of makeup after a long day. It even got out my tough, waterproof eye liner and eye pencil residue! This is a staple in my nightstand

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Dec 13, 2021
nkl8
5 out of 5 stars review

Love the new wipes

Just opened and tried my first pack of the new plant-based compostable wipes, and I love them! I liked the original too, but these are so much softer, smell better, feel less oily, and still remove my makeup and waterproof mascara just as well as the original! I love that they’re better for the environment too :)

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Dec 1, 2019
cosmeticl
5 out of 5 stars review

My absolute favorite makeup remover!!!! I use these wipes on myself and my clients. The wipe itself is so soft and gentle. The scent isn’t a strong one at all. It gets the job done. Great value and not pricey at all. It’s worth every coin. I will continue to re-purchase over and over again

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Nov 16, 2013
SweetRin
2 out of 5 stars review

Oily skin and burning feeling!

Although the product does in fact take off my makeup like I wanted, it leaves my skin oily and it doesn't feel clean at all. It feels heavy like I need to go wash my face. Also, when I use the wipes it burns my skin. I can't really blame the product for that though because I have sensitive skin but if you have sensitive skin I wouldn't advise this product.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jan 8, 2018
Mitzy
3 out of 5 stars review

Product Recently Changed?

I recently restocked and although yes they do work and do their job as usual I found two differences from my past experience with these. I feel like the actual wipe material has recently changed to a rougher cheaper feeling wipe, I simply do not like it. The wipe was much softer and nicer before. The second thing is it irritated my eye area, this again might be due to the wipe texture. Disappointed to see a great product change. I'm surprised no one else has mentioned this. :(

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Services

We're so sorry to hear about this, Mitzy! This isn't something we would expect, and we'd like to learn more. When you get a chance, please give us a call at 1-800-582-4048. We're available Monday through Friday, 9AM to 5:30PM ET. We look forward to speaking with you!

Jul 16, 2018
Laurenfromhouston01
1 out of 5 stars review

Red face and burning sensation around eyes.

I have been using these wipes for years without any problems, but stopped for a while because i was washing my face at home in the shower. My boyfriends daughter(who uses the wipes daily) said her eyes burned but I didn’t know what was causing it and she stopped using the wipes and it got better. I ended up staying in the hospital with a family member, so I grabbed some travel products (including the wipes) and after just using them my eyes burn and my face is red with what appears to be a rash. Thankfully I am in a hospital of all places, so I intend to ask a doctor or nurse what the issue may be. I looked online and there at many more reviews and complaints. I would not use this product until they figure out (and fix) whatever this issue is.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

Hi there.Thanks for reaching out to us. We're so sorry to hear that this happened and we'd like to learn more. Please give us a call at 1-800-582-4048. We're available Monday through Friday, 9am to 5:30pm ET. We look forward to speaking with you.