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Customer reviews for Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk. for
Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk.
4.5 out of 5 stars
stars
4,861 ratings3,053 reviews
  1. 5 stars79% (3,836)
  2. 4 stars10% (496)
  3. 3 stars2% (109)
  4. 2 stars2% (92)
  5. 1 star7% (328)

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Showing 941-950 of 3,053 reviews
Dec 25, 2019
Reviewer name: geanz426
5 out of 5 stars
5 out of 5 stars review

I live in black eyeliner and mascara at all times and these towelettes remove every trace of makeup very easily. They’re lightly scented and don’t irritate me at all. Each sheet is a good size so I usually cut them in half which makes them last a lot longer.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jun 9, 2013
Reviewer name: Mali2233
2 out of 5 stars
2 out of 5 stars review

Disappointed

I have been using these wipes for over 4 years & the last refill pack I bought has disappointed me. They feel thinner,rough &. Worst of all I have been breaking out on my forehead &. Cheek area! I am so unhappy &. Will no longer be recommending them.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jan 8, 2018
Reviewer name: Mitzy
3 out of 5 stars
3 out of 5 stars review

Product Recently Changed?

I recently restocked and although yes they do work and do their job as usual I found two differences from my past experience with these. I feel like the actual wipe material has recently changed to a rougher cheaper feeling wipe, I simply do not like it. The wipe was much softer and nicer before. The second thing is it irritated my eye area, this again might be due to the wipe texture. Disappointed to see a great product change. I'm surprised no one else has mentioned this. :(

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Services

We're so sorry to hear about this, Mitzy! This isn't something we would expect, and we'd like to learn more. When you get a chance, please give us a call at 1-800-582-4048. We're available Monday through Friday, 9AM to 5:30PM ET. We look forward to speaking with you!

May 19, 2018
Reviewer name: D3vin3
2 out of 5 stars
2 out of 5 stars review

It buuurns!

I used to swear by these, but not anymore! I feel very VERY lucky as I didn’t develop a rash like many of the other reviewers. But last night I was removing my makeup and my face started tingling. It wasn’t excruciating but it was definitely uncomfortable. It felt like the tingly feeling you get when you use lip plumper, but all over my cheek that I had used it on. I immediately washed my face with soap and hot water, maybe that’s why I didn’t break out. But I don’t plan to use them again. It’s a shame because I LOVE their other products!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

We're so sorry to hear this. We'd like to speak with you to learn more about this. Please call our Consumer Care Center at 1-800-582-4048. Our care specialists are available Monday through Friday, 9:00am and 5:30pm EST. We look forward to speaking with you.

Jul 2, 2016
Reviewer name: Nichole
3 out of 5 stars
3 out of 5 stars review

Breaking Out!

I used the Walmart Brand once and I got the same reaction, but after 4 uses of this brand it's worse! I might be allergic to something in this type of make up remover? But it burns so bad, there are constant dry patches on my cheeks. I'm not one to have sensitive skin, but this is nuts.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

Thank you for your review, Nichole. We are sorry to hear about your experience with out cleansing towelettes. We would like to gather more information from you. Could you please give us a call at 1 (800) 582-4048 Mon-Fri 9AM-7PM ET. We look forward to hearing from you!

May 25, 2022
Reviewer name: multipoo431
4 out of 5 stars
4 out of 5 stars review

Removes all product

[This review was collected as part of a promotion.] This is excellent at removing all of the makeup products left on the face after a long day. It has a pleasant fragrance and isn’t too harsh. I have to make sure I don’t use it when using certain products, as it does make me break out in small red dots.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

We love hearing it helped removed all your makeup, and we'd love to learn more about how it left red dots. When you have a sec, give us a call at 1-800-582-4048. We're available Monday-Friday from 9am to 5:30pm ET. We hope to chat soon!

Jul 9, 2024
Reviewer name: Chrissy2
5 out of 5 stars
5 out of 5 stars review

Love make-up wipes!

[This review was collected as part of a promotion.] First I would like to say thanks to home tester club for giving me a chance to try out this great make-up wipes! All I can say is it's super wipes! It's clean all the make-up and the dirt on ur face and it also has a great smell! After using the wipes you will feel that ur face is very clean and fresh! It's very soft compare to other make-up wipes this is much and much better! I'll stick with this wonderful make-up wipes! And yes of course I would recommend it to every one! I did recommend it to all my friends and family!

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jun 13, 2018
Reviewer name: Hannah147
1 out of 5 stars
1 out of 5 stars review

What’s changed?

I have been using these wipes for many, many years. Only cleansing wipe I would ever use because it did not irritate my skin, was always moist so it didn’t tug my skin, and didn’t have a sickly floral smell. When I picked up my most recent pack I noticed a slightly new packaging. Well, now these wipes do al the things I hate about other wipes: Skin was immediately irritated Perfume smell Dry I’m so sad! It’s like I just got dumped out of the blue from a long term relationship. Time to move on I guess...

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Service

Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.

Jul 3, 2024
Reviewer name: Wizzy4
5 out of 5 stars
5 out of 5 stars review

Does the job well

[This review was collected as part of a promotion.] While using the Neutrogena Makeup Remover wipes I have learned that I am a big Neutrogena fan. Every product I have tried from them is so gentle on my skin and leaves my skin not only feeling soft but clean as well. These wipes remove makeup with just 1 wipe. Other brands I have used, I would need to use multiple wipes. I love them!

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jun 19, 2020
Reviewer name: pameluna
5 out of 5 stars
5 out of 5 stars review

If you're looking for a product that does the job at removing even waterproof mascara while also not breaking the bank, then Neutrogena os the way to go. I was a bit skeptical at first since towelettes don't usually do the trick for me but these are the exception

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407