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Customer reviews for Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk. for
Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk.
4.5 out of 5 stars
stars
4,861 ratings3,053 reviews
  1. 5 stars79% (3,836)
  2. 4 stars10% (496)
  3. 3 stars2% (109)
  4. 2 stars2% (92)
  5. 1 star7% (328)

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Showing 961-970 of 3,053 reviews
May 15, 2018
Reviewer name: Fancher32
1 out of 5 stars
1 out of 5 stars review

Rash

I want to start off saying I've used these wipes for several years. In December 2017 I started getting swollen eyes and itchy dry skin under my eyes along with a rash... I stopped using them along with every other product, make up I had... slowly added thing back and the first night of using them I woke up the next morning with swollen eyes again.. I'm not sure if there has been a change in chemicals or what but I would not recommend using them anymore

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care Center

We're sorry to hear this and would like to learn more about your experience. Please give us a call 1-800-582-4048, Monday - Friday, between the hours of 9:00am and 5:30pm EST. We look forward to talking with you.

May 24, 2022
Reviewer name: Jkysnaps2
5 out of 5 stars
5 out of 5 stars review

Huge Improvement

[This review was collected as part of a promotion.] I had previously used Neutrogena makeup remover wipes before and they did not work well. However, I received the new and improved formula and omg I am in love. They are so soft and by the third wipe there was barely any make up left on my face. Also has some soft and soothing gel like residue which by next morning have left my face feeling so smooth and soft. I will definitely be recommending and talking about these wipes for a while.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

Thanks for trying these, we're so happy your a fan! Since we're always trying to learn more, we'd love to hear about your previous experience with these. When you have a moment, please give us a call at 1-800-582-4048 anytime M-F between 9am-5:30pm ET to get in touch!

Apr 29, 2020
Reviewer name: Mamamia12
1 out of 5 stars
1 out of 5 stars review

Severe allergic reaction

I have used these wipes in the past with no issues.. recently I opened a new pack and noticed after using the past few nights my eyelids feeling more dry and irritated. Then the next morning I woke up with severe eye swelling, face swelling and red itchy bumps. I had to go to my doctor for a prescription of steroids. I don’t know what changed but DO NOT BUY!!!!!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

We appreciate you bringing this to our attention! We'd love to gather more information and see how we can help out. Please give us a call at 1-800-582-4048, Monday-Friday from 9am to 5:30pm ET and mention your email address. Feel better and talk soon!

Jun 2, 2022
Reviewer name: twinmoma3
4 out of 5 stars
4 out of 5 stars review

I like these wipes

[This review was collected as part of a promotion.] These wipes are perfect for an easy quick makeup removal. they are also perfect for sensitive skin as they didnt irritate my skin at all. it was a bit hard to get rid of the waterproof makeup as it was more resistant but all in all they are good to have

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
May 24, 2022
Reviewer name: Tmarie9
5 out of 5 stars
5 out of 5 stars review

Perfect!!

[This review was collected as part of a promotion.] These arrived in the mail to try a few days ago and I've been using them every night after work and while these work absolutely perfect! It takes my mascara and eyeliner right off after a few swipes and at least my skin feeling smooth and soft!!

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jul 9, 2024
Reviewer name: Chrissy2
5 out of 5 stars
5 out of 5 stars review

Love make-up wipes!

[This review was collected as part of a promotion.] First I would like to say thanks to home tester club for giving me a chance to try out this great make-up wipes! All I can say is it's super wipes! It's clean all the make-up and the dirt on ur face and it also has a great smell! After using the wipes you will feel that ur face is very clean and fresh! It's very soft compare to other make-up wipes this is much and much better! I'll stick with this wonderful make-up wipes! And yes of course I would recommend it to every one! I did recommend it to all my friends and family!

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jul 22, 2018
Reviewer name: Melanie12345
2 out of 5 stars
2 out of 5 stars review

Causes Burning/ Watery Eyes

Just like Maddie12345 I’ve been using this product for so long and have always loved it. I have even tried other makeup removing products and have always gone back to this one. However, I agree that something in this product must of changed because around May 2018 the wipes started to burn my eyes causing them to water up and get extremely red for days. I would remove my makeup before bed and immediately feel the burning sensation and then they would start to water. This even made it difficult to put on and wear any eye makeup the next few days because my eyes would continue to water and wash it all away and cause redness and itchy eyes. Sadly I will not be buying this product again.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

We're so glad you let us know! We'd love to learn more about this. Give us a call at 1-800-582-4048, we're here from 9AM to 5:30PM ET Monday through Friday. Mention your username from this review so we can connect your voice to your feedback here ASAP!

Apr 13, 2020
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

These take makeup off pretty well but they tend to be a bit pricier than other brands I have tried. Personally, I prefer the Kirkland since they work better for me and are significantly cheaper, and come with more product as far as purchasing makeup wipes goes.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Mar 20, 2018
Reviewer name: KimLL
1 out of 5 stars
1 out of 5 stars review

Terrible product

Let me first say I love Neutrogena soap products. However, these towelettes were full of oil. Very greasy. It took me three attempts with clean pads to remove the oily greasy residue. Do NOT buy this product unless you are seeking an oily facial treatment instead of makeup remover. Disappointed. Will go to another brand. Soap is great however !

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Service

That's definitely not how we'd expect those makeup removing wipes to be, Kimll. In fact, we'd like the opportunity to gather more details about the product you have and see how we can help. Give us a call at 1-800-582-4048, Monday - Friday, between 9:00am and 5:30pm EST, and we'll get you taken care of. Thank you!

Jul 4, 2024
Reviewer name: Jamie2
5 out of 5 stars
5 out of 5 stars review

So good

[This review was collected as part of a promotion.] These wipes come in so handy! I love how they remove my makeup before washing my face. They are so soft and even compostable! The smell is a light clean scent and they are so easy to use. Remove makeup so easily and does not leave you greasy after!

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407