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Customer reviews for Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk. for
Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk.
4.5 out of 5 stars
stars
4,828 ratings3,050 reviews
  1. 5 stars79% (3,806)
  2. 4 stars10% (494)
  3. 3 stars2% (109)
  4. 2 stars2% (92)
  5. 1 star7% (327)

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Showing 871-880 of 3,050 reviews
Jan 3, 2020
smerwin
1 out of 5 stars review

Made my eye swell shut

I have sensitive skin so I decided that Neutrogena makeup remover wipes for be a good choice for me. Everything was good and I had been using a new package for a little under a month until 3 days ago. 3 days ago my eye started to hurt a little but I just thought I have fallen asleep with makeup in or something. The next day my eye still hurt so I washed my pillowcases and bedsheets thinking that maybe they were dirty and that’s what was irritating my eye. I also used a Neutrogena makeup wipe to clean my face a little. Today I woke up with my eye almost swollen shut. I decided to use a Neutrogena makeup wipe to clean my eye. (I wanted to wash it but it hurt so bad that I could barely touch it without it hurting too much.) My eye started to burn and sting so bad that I was in tears. ( I have a very high pain tolerance and rarely cry from pain) After that it swelled shut. I’ve gone to the doctors and confirmed that it was an allergic reaction. I definitely do not recommend these to anyone.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

Oh no! We're so sorry to hear that this happened to you. We never expect this to happen, so we'd like to chat more with you. Give us a call at 1-800-582-4048. We're available M-F 9AM-5:30PM ET. We hope to hear from you soon!

Nov 22, 2014
Butterfly90
5 out of 5 stars review

My skin is so soft !!

After using Neutrogena wipes for awhile now I can see that they make your skin so soft and smooth and these wipes are gentle on your skin taking off every bit of makeup leaving no traces!!“I’m a member of a rewards community on Crowdtap. All opinions are my own and this post has not been edited by third parties.”

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Nov 3, 2019
lihanc
5 out of 5 stars review

Really good make up wipes, it's good for sensitive skin and also isn't very abrasive like some other make up wipes. It's my go to and it's usually pretty cheap and can be found at any drugstore or just most stores in general. It has a pretty neutral scent as well.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jul 14, 2024
darlineeg6
5 out of 5 stars review

Makeup remover plant-based towelettes

[This review was collected as part of a promotion.] Neutrogena Makeup Remover Ultra Soft Cleansing Towelettes are plant-based compostable fragrance free convenient wipes. Has a blend of emollients that removes impurities (makeup, sunscreen, dirt) while conditions and refreshes your skin. Comes in a resealable package for easy traveling and storage.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jul 6, 2024
Norah1
5 out of 5 stars review

Amazing wipes

[This review was collected as part of a promotion.] I have been using Neutrogena makeup wipes since I started wearing makeup. That was 20 years ago ! I love how soft and gentle they are on my skin and they remove all my makeup perfectly. They have multiple different types and I love all of them. I will never be without these Nn

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jul 8, 2024
trooooooo5
3 out of 5 stars review

does the job w some effort

[This review was collected as part of a promotion.] i was sent this product to test out in exchange for an honest review. andddd i really wanted to love these makeup remover wipes! especially because they are incredibly convenient and feel quite soft on the skin. they do a decent job at removing most makeup, but i did find myself struggling to get off my waterproof mascara—it seems to leave a bit behind no matter how hard I try and required more time than i'd like. the scent is ok, but i personal prefer fragrance-free skin care products, they are easier on ance proven skin. on the plus side, the packaging is easy to use and keeps the wipes from drying out. i think they work well for quick refreshes or light makeup days, but i wouldn’t rely on them solely for a thorough cleanse. overall, they’re okay, but i'll probably stick to my other products and cleanser.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Jul 4, 2024
Sarah7
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] I’m a huge neutrogena fan so was excited to try this and it did not disappoint. The texture and feel of the wipes on the skin is very comfortable and it removes all make up. Would definitely recommend!

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
May 10, 2018
Anonymous
1 out of 5 stars review

YIKES!!!! BAD REACTION!!!!!

I’ve been using this product for years to remove my makeup and it has started giving me a bad rash and swollen eyelids with hives!!!! It almost feels like a chemical burn. WTH! I’ve stopped using this product and I’m really bummed out. It was one of my holy grails for makeup removal!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

Hi, Ermalee - We are thankful that you brought your experience to our attention! Skin health is our number one concern and we would like a chance to speak with you directly to learn more about what happened. Please give us a call at 1-800-582-4048, Monday - Friday, between the hours of 9:00am and 5:30pm EST. Thank you!

May 15, 2025
HPAlways7
1 out of 5 stars review

Hardly works on waterproof mascara!

I have tried several times to like these. I tried wiping my makeup off before bed, multiple times! I woke up with mascara under my eyes, so I used another wipe & took a shower. AFTER my shower, there was STILL mascara!! Waste of money for waterproof mascara!

Helpful?1NOMJLR7ZN8013939017407
Jul 12, 2024
Ldonahue04285
5 out of 5 stars review

So Soft, SO Convenient!!

[This review was collected as part of a promotion.] These Neutrogena Makeup Remover Ultra-Soft Cleansing Towelettes are really effective at removing makeup and impurities from the skin. No harsh scrubbing needed, and even my most stubborn waterproof makeup and sunscreen wiped away with ease. The formula is gentle, and caused me no irritation whatsoever. I love that they are plant based, cruelty free, and are also compostable!! I didn't know what I was missing out on for all these years, but now that I know how great they work...I'll definitely be purchasing them from this day forward!!

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407