Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk. for
Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk.
4.5 out of 5 stars
stars
4,861 ratings3,053 reviews
  1. 5 stars79% (3,836)
  2. 4 stars10% (496)
  3. 3 stars2% (109)
  4. 2 stars2% (92)
  5. 1 star7% (328)

Member photos

Sort by |
Showing 861-870 of 3,053 reviews
Jul 6, 2024
Reviewer name: JillD5
5 out of 5 stars
5 out of 5 stars review

Excellent make up wipe

[This review was collected as part of a promotion.] The Neutrogena Makeup Remover Ultra-soft Cleansing Towelettes definitely live up to their name. They are easy to use, soft, effective and durable. When pulled from the package, they feel like a thin cloth (much softer and fabric like vs baby wipe type texture) and are moist enough to clean very effectively without leaving my face wet feeling. Not harsh or drying so I feel like they’d be good for frequent use. I would use these again and recommend them to others.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Nov 23, 2014
Reviewer name: couponfreestuff
5 out of 5 stars
5 out of 5 stars review

Neutrogena removes it all!

I have been a fan of Neutrogena products for years and these makeup removing wipes are just another amazing addition to the product line. They absolutely remove all of my makeup including mascara without harsh tugging and pulling, it simply wipes away. I have oily skin and the wipes do not leave behind any excess oil. My skin feels clean and fresh every time I use one. It even has a clean scent to it. I highly recommend adding this to your Neutrogena skin care routine! #NeutrogenaFaceOff I got this product as part of a review group and there is no third party editing of my review.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
May 25, 2022
Reviewer name: JenniferW3123
4 out of 5 stars
4 out of 5 stars review

Soft and gentle

[This review was collected as part of a promotion.] I really enjoyed using the Neutrogena Ultra Soft Cleansing Towelettes for removing makeup. This is a great step to do before using facial cleanser. The size of the towelettes are generous. It did not irritate my sensitive skin. It got more than 90 percent of my makeup off. There was no scent. These would be great to take to the gym or while traveling. I used these at night before cleansing my face. If I could make any improvements, I just wish they had a bit more moisture. They are nice, convenient and gentle.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

Hey there, Jen, thanks for sharing your feedback with us! We're happy to hear you enjoyed the wipes, but we're sad to hear they didn't remove 100% of your makeup. Our team would love to talk with you directly to learn more about your experience! When you can, please have the wipes handy and give us a call at 1-800-582-4048 M-F 9 am-5:30 pm ET, so we can chat. We appreciate you bringing this to our attention and we hope to hear from you soon!

Nov 11, 2014
Reviewer name: MeganA
5 out of 5 stars
5 out of 5 stars review

Gentle Cleansing, but does the job!

I have been using these wipes for years! I have semi-sensitive skin and prefer removing my makeup with a wipe before using a cleanser at night. This gets all of your makeup off your skin and eyes, and it doesn't irritate them in the process. I have tried other products and have found that my skin, and nearly always my eyes, burn after use. This product it wonderful. Light fresh scent as well!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jun 10, 2021
Reviewer name: Llsyvock
1 out of 5 stars
1 out of 5 stars review

My eyelids developed horrible rash

So i along with many other have been using these makeup wipes for years. Recently I opened a new pack and after a couple days of use my eye lids developed this uncomfortable, unsightly, and painful rash that wouldn’t go away until I realized what the source of my problem might be… these wipes. safe to say I will never purchase these again and wish I could give zero starts. For a company to claim these are safe for sensitive skin when they aren’t is pretty bad.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Service

Oh no! We aren't sure why this is happening but we'd like to learn more from you! Give us a call when you get the chance so we can gather some product info and figure out what's going on. You can reach us at 1-800-582-4048 M_F< 9am-5:30pm ET. We hope to hear from you soon!

Nov 23, 2011
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Takes off all my makeup!

I use this a lot when I don't feel like actually washing my face and it definitely works. All of my makeup comes off EASILY. Even waterproof mascara, it just takes a little bit more work. I can use 1/8 of the wipe to get all of my makeup off which really helps me save money on it. It does leave sort of an oil residue on my face but I just have to rinse it off so it's okay. I totally recommend this to people!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
May 7, 2020
Reviewer name: makinleym1
5 out of 5 stars
5 out of 5 stars review

These makeup removing wipes are amazing! They get off all of my makeup with just one wipe. They don't sting or irritate my skin at all and leave me with a clean face. This is the best make-up remover wipe I have ever used and a staple in my skincare routine.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jul 6, 2020
Reviewer name: lizzym15
5 out of 5 stars
5 out of 5 stars review

These are the only makeup wipes I use and I’ve tried others and they always irritate my skin or just take five of them to get all my makeup off when the Neutrogena ones are good for sensitive skin and only take one to take ALL my makeup off even when I have A LOT on!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Aug 1, 2013
Reviewer name: Sammi
1 out of 5 stars
1 out of 5 stars review

Don't buy

This product left a terrible oily residue on my face and hands after I used it! I rarely get pimples but after using these I noticed a few pimples and a lot more oil on my skin. And they have dried out my eyelashes a ton, and stung my eyes a little bit! :( Not a great product.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jul 7, 2022
Reviewer name: Makeup Remover User
1 out of 5 stars
1 out of 5 stars review

Disappointed

I bought these plant-based wipes by accident. I have bought the normal ones for years and love them. Since I bought them, I decided to give them a try. They DO NOT remove makeup nearly as well as the old wipes. I will not buy these again, and hope they are not planning on replacing the ones that really do a great job!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from CCC

Hey there! Could you please give us a call Monday-Friday 9am-5:30pm EST at 1-800-582-4048? We would love to hear more about your experience with using this product!