Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars
1,440 ratings1,440 reviews
  1. 5 stars78% (1,116)
  2. 4 stars13% (192)
  3. 3 stars3% (42)
  4. 2 stars2% (29)
  5. 1 star4% (61)

Member photos

Sort by |
Showing 51-60 of 1,440 reviews
Sep 12, 2022
Reviewer name: DGoode
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Clothing Dryer

Nice matching piece to my washer. Does just about everything you'd expect a dryer to do and overall I'm satisfied. The only reason I took off a star is because there are a lot of extra features that can only be unlocked by connecting the machine to the LG app. I'm fine with that, however after spending some time trying to connect it, I gave up. I will try calling to see if a tech can help but it shouldn't be this difficult. This isn't my first "smart" object I've connected in my house so I can't say it's the users fault.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Aug 5, 2023
Reviewer name: ip37
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Two defective machines

First brand new dryer I received didn’t work. Had it replaced with a brand new machine which also didn’t work. Called LG again for help and was told that this is a “known issue.” Their “fix” didn’t work so we returned our washer AND dryer and purchased a different brand. It was a huge hassle and I won’t buy LG again.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
reply from LG Social Media

We're sorry to hear about the inconvenience you faced with the LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Electric Dryer with TurboSteam™ and Built-In Intelligence, model# DLEX4000B. Your feedback is valuable, and we apologize for falling short of your expectations. We'll use this to improve our products and services. If you need further assistance, please send us a private message on Facebook or Twitter using @LGUSSupport . ^Winie

Nov 18, 2021
Reviewer name: DRT1
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Incredible Value for the price

[This review was collected as part of a promotion.] We bought this dryer as a matching set and we are very, very happy with them. This dryer has so many options to keep our clothes looking nice and wrinkle free. extremely large capacity for bed spreads and handles bed sheets for four bedrooms at a time. I would definately by this product again!

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Sep 20, 2021
Reviewer name: JKorth
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Extremely efficient

[This review was collected as part of a promotion.] I am completely satisfied with the performance I have experienced so far. I particularly enjoy the dryness sensor that saves operating costs. I have used the steam feature a few times and it really works well.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Jan 24, 2022
Reviewer name: KB23
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Features

[This review was collected as part of a promotion.] I have been very happy with my new LG dryer. One feature that has been wonderful is the steam cycle. Really works nicely on items wrinkle or just need a little refresh. I highly recommend the LG dryer.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Apr 1, 2021
Reviewer name: LeslieR
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice dryer- love the built-in technology

[This review was collected as part of a promotion.] I purchased this dryer about 1.5 months ago...it took 3 weeks to be delivered. Downloading programs is easy, once you figure it out. Love the built- in technology. Haven't used all of it yet, but looking forward to it.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Mar 28, 2024
Reviewer name: BusyGrandMa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG Gas Dryer - Awesome!

[This review was collected as part of a promotion.] I bought this dryer in November and I am so happy that I did. I like the efficiency of it. It automatically selects the time to dry a big load. Although sometimes I select the 'timed' dry to High/40 mins and when it's done it is really dry NOT moist or damp. It is energy efficient. I don't have any big gas/electric bill even when I do my laundry 3 medium loads a week and few big loads on weekends. It also notifies me on my phone when it's done.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
reply from LG Digital Care Team

Hi there, thanks for sharing your experience with your 7.4 cu. ft. Ultra Large Capacity Smart Gas Dryer DLGX4001B. It’s great to hear how well it’s performing for you. The automatic dry times, strong efficiency, and the option to switch to timed dry when you want more control make this model really versatile. And those ThinQ notifications are such a helpful touch when you’re juggling multiple loads throughout the week. If you ever need anything, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

May 31, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A perfect dryer.

Along with our latest washing machine this companion dryer is remarkably efficient quiet and dries in a quicker time than our previous LG dryer! Sensing and excellent dry cycles gives us another LG product that we’ve trusted for 20 years. Obviously longevity will be the key factor with trouble free workmanship.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Apr 22, 2023
Reviewer name: Jmajane
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Improper installation

[This review was collected as part of a promotion.] I brought this dryer a month ago (Feb 24) being excited to have a new dryer (not 20+ years old) with so many new features. With a new dryer comes new sounds/smells. Well on May 8th the dryer blew up due to improper installation. Currently I have been without a replacement or a date to when I will receive a replacement. This has given me a very poor experience as I haven’t been able to test all the new features this dryer offers. This cause my entire house to lose power by tripping the main 200amp breaker and almost setting the wall on fire. If it can’t be installed correctly can’t say I recommend the product.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
reply from LG Social Media

Thank you for taking the time to communicate with us about your experience with your LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Electric Dryer with TurboSteam™ and Built-In Intelligence, model DLEX4000B. We hope that everyone is okay. We're sorry to hear this happened and we would love to prioritize you. We would like to take the initiative and look further into this. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport, including #VOC, your contact information, and your product's model number, or you can reach us at our customer service line at (800) 243-0000 and see what we can do to assist you. Thanks. ^Danee

Jun 1, 2021
Reviewer name: Visu03
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Does what it says!!

[This review was collected as part of a promotion.] Bought this for my new home along with a washer. Both the items work fine as advertised. What I like is the silent function compared to the previous generation of washer and dryer I used. To me, the smart functionality is halfbaked i.e. you get notifications but there is no useful feature yet that I would pay.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567