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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars
1,429 ratings1,429 reviews
  1. 5 stars78% (1,112)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (56)

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Showing 151-160 of 1,429 reviews
Jun 27, 2021
Sugar945
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Still waiting for it to work.

[This review was collected as part of a promotion.] I was not the person you wanted to review this product. I bought it on 4/17. It was delivered on 5/19 but it had the wrong pedestals (which I know was not your fault) they were ordered and came on 5/25. Your guys came out and installed it checked it and all was fine. I washed one load which was great but the second load did not finish the dry cycle and came up with the code d80. One of your guys came out and made sure it was installed correctly which it was. They ran the dryer check and all was fine. I tried to was another load and the same thing happened one load good and the next bad. I Had someone clean out the vent. Ran the check and all was well. The next load again came up with d80. I have washed 5 loads and got this code on 3 of them. I have finally gotten some one to come out on Tuesday so we shall see. The check cycle still says it is fine. So from 4/17 until 6/49 I have done my laundry at my daughters house. Sorry to give this type of review but I am frustrated.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Jul 12, 2021
Daisys Mom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it!

[This review was collected as part of a promotion.] This is the first LG washer and dryer set that I have owned- and I love them. First of all they are gorgeous to look at, it’s not a monstrous but it does have a good capacity. I recently purchased and returned the GE because it’s size amongst other things. The LG dryer gets the drying cycle just right. The steam function is awesome and works great. So far I am really happy

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Apr 4, 2021
Jiffry
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Too sensitive and shuts off

[This review was collected as part of a promotion.] Bought this dryer for all the frills it has but also expecting it to do its basic function of drying. The dryer stops half way through any cycle giving a dirty lint filter error. I have cleaned the whole exhaust line and no issues with dust or lint there. I have to trick the programs and dry for a long time to get it to dry properly each time. So much for technology. I will be returning this soon.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LGE Social Media

We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Dryers, please visit https://www.lg.com/us/dryers. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane

Jun 1, 2021
Jared Hen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Absolutely love this dryer!

[This review was collected as part of a promotion.] I love the features and the look of this dryer. I love that it connects to my phone and lets me know when the load is done. I also love the Wrinkle Care option which keeps it moving every few minutes after the load is dried so that nothing gets wrinkled. I have noticed that sometimes the Normal dry mode doesn't get all of the clothes as dry as I like them. So I use the Heavy Duty dry more often than the Normal. It gets the job done nicely. I love the song at the end of the cycle. It gets stuck in your head all day. LOL!

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Dec 29, 2023
Tea12Coffee
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Love It

[This review was collected as part of a promotion.] This was installed in our apartment a few months ago and it works well. My only note to improve the next version would be to make the light corresponding to the cycle a bit clearer as to which one it is pointing to. Perhaps the cycle name itself should light up to make it easier to figure out. I always have to start from the first cycle and work my way around to be sure it's on the right one.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Mar 21, 2023
chrisinde
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Dryer

I purchased this electric dryer a couple of weeks ago. It's stylish and works great. The only disappointment is that it only connects to a 2.4GHz wifi network and mine is 5.0GHz so it won't connect. Hopefully LG has a firmware update for that before long, as most networks are going 5GHz.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG Social Media

Hi, thanks for the positive review! We appreciate you pointing out the stylish design to dryer model DLEX4000B. As we're a company that is always seeking to improve customer satisfaction with our products, we'll take your feedback regarding the connectivity into account as we create future generation models. In the meantime, should you need support, don't hesitate to contact us via social media. Our Facebook handle is @LGUSA and our Twitter handle is @LGUSSupport. ^Chris

Jul 2, 2023
elizabethc
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

I hate this dryer

I bought this dryer to match the LG washing machine which I also bought to replace my old one, based mainly on Consumer Reports recommendations. They both suck compared to my previous machines. I waited until I had used the machines for a couple of months, and spent some quality time with LG help line, before reviewing. - First, the standard height of washers and dryers apparently has been increased, I guess in order to accommodate all the additional useless features or the wifi that I don't use (because it would be one more thing to have to fix, I have some experience with so-called "smart" appliances). This increase in height necessitated remodeling my laundry room, since my workspace needed to be raised to accommodate this new model. - The drum is much too big now. Once you sort clothes by color, type, temperature, etc, you want to be able to do several smaller loads, not one humongous load. - The biggest con is that the dryer does not have a sensor to signal when clothes are dry. If it decides that the clothes need 55 minutes, then my god it will bake your clothes for 55 minutes, whether they are already dry or not. My previous dryer would beep as soon as ANY of the clothes were dry, and I could take them out and continue the cycle with the rest. This dryer does not. - Also a big con is that the dryer is very rough on clothes. I have had clothes damaged by the dryer. - And on top of that, this dryer leaves them wrinkled! Maybe because of the baking tendency noted above. I have tried various settings. And no I do not leave the clothes in the washer for long after washing, I transfer them soon after. And I use dryer balls. And remove clothes promptly from dryer. (My old dryer did also have an automatic feature at end of cycle to cool down and continue tossing if clothes were dry and you did not remove immediately, this one does not). - The manual is useless, it does not even give the cycle options/instructions for use, only troubleshooting. You are obliged to look online. I have cleaners, and airbnbs staying here and using the machines, so they need to have more intuitive and logical dashboard. - Finally, instead of just a quick beep to signal the end of the cycle, the dryer plays an irritating song. So no I cannot recommend this dryer (or the matching washer). It is difficult to imagine that LG ever tested this dryer with consumers, there are so many things wrong with it.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from Social Media

Hi, Elizabeth. Thank you for reaching out to us. We're sorry that the dimensions of the LG Dryer don't meet your needs. Regarding all the other issues you've encountered with this, we want to help you. Please please send us a private message with your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly

Dec 30, 2023
Moze
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product

[This review was collected as part of a promotion.] Bought this a few weeks ago, had previously owned LG products which was one of the main reasons for this purchase. Clothes dry much faster, love the wrinkle control feature along with all the other features.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Jun 27, 2023
skud007
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nicely Equipped & Reasonably Priced

We like the new Washer & Gas Dryer from LG. First-time LG appliance purchase except for a refrigerator existing in home we purchased (and that is workhorse). Design and style played a part (color, shape, ease-of-use) and thus far about 45 days in it is working very nicely. Quick cycle and load sensor are nice features.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Apr 19, 2021
abh619
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great washer!

[This review was collected as part of a promotion.] I’m so happy we finally bought a front loading washer and dryer. I absolutely love my new LG appliances. They are quiet, efficient and have numerous wash cycles for you to choose from. If you’re in the market for a new washer - this is a great product!

Review from lg.com
Helpful?5CN2N3OWD55U13937050567