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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars1,425 ratings1,425 reviews
  1. 5 stars78% (1,112)
  2. 4 stars13% (191)
  3. 3 stars3% (41)
  4. 2 stars2% (28)
  5. 1 star4% (53)

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Showing 141-150 of 1,425 reviews
May 2, 2022
Dan362
5 out of 5 stars review

Verified Purchase

Great Dryer!

[This review was collected as part of a promotion.] We Purchased the Dryer 6 weeks ago and have had no complaints. Still learning some the new features ..like steam clean! Over all Very Satisfied. I like the feature that tells me on my phone when the dryer is done!

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Mar 25, 2023
JAJe
1 out of 5 stars review

Verified Purchase

Many features that I do not use.

Only one setting sort of works. I have to wash a (small) load every on the bedding setting .Even then it will show 7 minutes of drying time and a few minutes later it will show 19 minutes left. Soon after it will show 36 minutes. It takes half a day to dry a load of clothes. Towels and sheets end up being damp and I have to hang them to dry. If I try the heavy duty or normal cycle the dryer will run a few minutes, then stop, showing the d95 code. The dryer was installed correctly, the metallic ductwork is not bent or too long and the vent has been cleaned and is lint-free. Would not buy this product again.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG Social Media

We greatly appreciate you taking the time to provide us with your feedback and apologies for any inconvenience this may have caused you. We value your understanding and patience as they relate to the problems you've faced, and we always do our best to provide our customers with the finest products we can, so hearing that you had a negative experience is upsetting to us. We would be happy to look into this issue on a forum that enables us to communicate back and forth. Using the handle @LGUSSupport on Facebook or Twitter, send us a private message with the model number of your product and your contact information. You can also call our customer support line at (800) 243-0000 to get in touch with us. We'll be there help you. Danee

Mar 25, 2021
Trent Y
5 out of 5 stars review

Verified Purchase

Fantastic and Innovative

[This review was collected as part of a promotion.] I bought the LG Washer and Dryer about 6 weeks ago to replace a very old and worn out LG Washer & Dryer. I chose LG again because of the years my last set has served myself and my family. I was floored by the technical aspect. I have my watch and/or my phone tell me the status of my laundry. I absolutely love the way it cleans and drys with sensor cleaning / drying and if I leave the clothes in the dryer way to long because I am busy... steam fresh in the dryer to make it all good and fresh again. Saves on time and electricity. The control panels on each... bright, clear, and very easy to read. Yes, one of the best moves I have made for my laundry room. Oh.... did I tell you how gorgeous it looks? It does!

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Feb 8, 2022
Nathan24
5 out of 5 stars review

Verified Purchase

New features still learning

[This review was collected as part of a promotion.] It’s been a couple months since our purchase and have no complaints. Upgrading to a gas dryer seems to have proven to be more economical. Love the new features but still learning to use them. WiFi connectivity has been a bonus feature that brings peace of mind and also great reminders for tracking use and any maintenance needed. Love and hope to have this dryer for many years

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Jun 29, 2021
Byrdman27615
5 out of 5 stars review

Verified Purchase

Great value and performance

[This review was collected as part of a promotion.] We bought this to replace a fairly Maytag electric which had issues. We bought it with the pedestal and love that feature. The gas gets things warm and fluffy in a short time. Plus we like the WiFi and gadgets it has…..

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Apr 27, 2024
Laurenbb
4 out of 5 stars review

Verified Purchase

Happy so far

[This review was collected as part of a promotion.] So far so good! Have only had for a couple of weeks but it does the job what seems to be efficiently. I also never thought I would need an app for my washer and dryer but it is quite a great feature for those who quickly forget they are doing laundry.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Jan 1, 2022
Matt3218
5 out of 5 stars review

Verified Purchase

Game Changer

[This review was collected as part of a promotion.] I have to say I was skeptical about the WiFi integration but the smart phone alerts prompt you when your cycle is complete and really keeps you moving along. This feature has really improved our throughput and we are doing a much better job keeping up with laundry!

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Feb 1, 2022
TooSoon
1 out of 5 stars review

Verified Purchase

So far so good.

[This review was collected as part of a promotion.] This dryer was installed two weeks ago. Installation was straightforward. So far, I’ve only done two loads and everything worked as expected. I found the manual often difficult to interpret, and especially so for setting up the ThinQ wifi. For example, it if not clear whether the word device is referring to the dryer or the smartphone. Also, a lot of trial and error is involved in learning to use the controls. I hope this will improve over time. Note. I am a native english speaker with a PhD in physics. So far, I don’t have enough experience wit this machine to recommend it to someone else. Ask me again after six months or a year.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from Social Media

When setting up the ThinQ app you want to make sure your router is set for 2.4GHz, anything higher is not compatible. Also the wireless network name (SSID) has to be a combination of letters and numbers, special characters will not work. You want to make sure that the security protocol of the router is set to WPA2, otherwise network set up may fail. Once you are cleared the setup you should be able to download new and specialized cycles that are not included on the dryer. With the app you will also get energy monitoring advice, venting tips and smart diagnosis feature that helps you troubleshoot or diagnosis any issues. This app is a wonderful smart home companion tool. ^Jennifer

Jun 11, 2021
BronxHoosier
5 out of 5 stars review

Verified Purchase

Efficient

[This review was collected as part of a promotion.] This has multiple settings which makes it very easy to use properly. I (as a tech geek) like that it is "smart." I have it connected to my cell phone and it alerts me when the drying cycle has finished. It also displays a notice on my LG TV that the cycle is done. Nice touch.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Jun 27, 2023
bigdog1FL
5 out of 5 stars review

Verified Purchase

Early Impression is Good

Had this for about 45 days and still getting to know all the features. Great capacity, and when paired with the ThinQ app is convenient to know when your items are done. As mentioned we are still getting to know all the features, but definitely quiet, and quick.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567