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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars1,425 ratings1,425 reviews
  1. 5 stars78% (1,112)
  2. 4 stars13% (191)
  3. 3 stars3% (41)
  4. 2 stars2% (28)
  5. 1 star4% (53)

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Showing 121-130 of 1,425 reviews
Nov 21, 2021
Liinani
5 out of 5 stars review

Verified Purchase

Awesome features

[This review was collected as part of a promotion.] We bought our new washers and dryer a few weeks ago and I just love them. They use less water and energy. Drying time is now reduced. It is so convenient with the sidekick. I don’t feel guilty running a small load anymore.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Apr 25, 2021
SandraB
4 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Overall like washer and dryer but the choices on selecting the different features are so small and not clear that I have to keep a flashlight near the washer and dryer to see them. Also, did you hire someone to specifically drive buyers crazy with the complicated owner's manual

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Mar 22, 2021
John A
1 out of 5 stars review

Verified Purchase

Great Features, Great Performance

[This review was collected as part of a promotion.] Enjoy the variety of features the dryer has. Like the ability to inject steam to reduce static and to refresh garments. Also like the WIFI feature to control dryer remotely and to check when the dryer has completed.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

May 10, 2023
Faz Chanders
2 out of 5 stars review

Verified Purchase

Unreliable control panel

Lasted 20 mins before the control panel buttons stopped responding. Then they started working, then stopped again. Turns out the power connectors for the control panel weren't connected in properly at the factory. Once fixed by repairman, the control panel's so far been fine. But, my trust in LG products has been lost.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG Social Media

We apologize that you had such an experience. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to assist you ^James.

Mar 28, 2022
Jcpdx
4 out of 5 stars review

Verified Purchase

So far so good, but complicated

[This review was collected as part of a promotion.] Needed a new washer and dryer quickly after a power surge destroyed ours. They are a big step up technologically and we're still learning how to use them. They were the top rated ones we considered, and we felt lucky to find them considering the supply chain backup. I might end up with a 5 star rating, but need to spend an hour with the manual.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
May 19, 2023
Illiad1975
2 out of 5 stars review

Verified Purchase

Great Features, Falls Short

We got this dryer to match the washer. Nothing but great things from everything we saw and read. We got it home, have used it for a few month, and have all new connections and hookups. The only cycle the works correctly is the timed cycle. Even after following all the directions we could find and reaching out to LG support, the sensor drying leaves clothes damp, regardless of the cycle. New ducting and nothing blocking. Clean sensor. I can't recommend this dryer. LG says that the dryer,

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG Social

Thanks for taking the time to post your review. This isn't the customer experience we strive for! So that we can look further into this, please contact us at (800) 243-0000 from Mon. to Sun. 8AM - 9PM EST. We'd be happy to assist in getting your dryer back in working condition. ^Chris

Jun 28, 2022
NeedmoreQuilter
2 out of 5 stars review

Verified Purchase

Infuriating dryer.

[This review was collected as part of a promotion.] I am used to throwing the clothes in the dryer and walking away to later find all the clothes are dry. NOT WITH THIS DRYER! You have to sort different weights or thickness of items to get simular items together to dry, then reload with the other assortment of weights and run those. Yes, run at least 2 dryer loads from the one washing load. It's crazy!!! I hate this dryer!

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from Social Media

We hate to hear you feel this way and we will be happy to pass this along.^Sandy

Apr 16, 2022
cad41
5 out of 5 stars review

Verified Purchase

Fast Wrinkle free

[This review was collected as part of a promotion.] I bought this set and can not believe the difference in our clothes. Have been using front load sets for many years, but LG does the greatest job. Used the steam setting on husbands jacket that had hung in closet for several years. You would have thought it came back from the dry cleaners.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Jan 5, 2022
PIBS
5 out of 5 stars review

Verified Purchase

Wonderful dryer

[This review was collected as part of a promotion.] When our 16 year old dryer stopped working we decided to buy a new one. Our son had just purchased an LG and loved it, so we decided to do the same. And we are so glad that we did. It has everything we need and then some. We especially like the steam option and the many other options that it has.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Mar 10, 2024
Dunbarton 1027
5 out of 5 stars review

Verified Purchase

Great features! Love the steam cycle!

[This review was collected as part of a promotion.] We love this dryer! Clothes Connor much less wrinkled than with our previous dryer. The steam cycle really eliminates most wrinkles and limits the need for ironing. Dryer uses less electricity and drys clothes fast!

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG Digital Care Team

Hi Dunbarton, we understand and appreciate you sharing your experience. It’s great to hear how well the LG 7.4 cu. ft. Ultra Large Capacity Smart Wi‑Fi Enabled Front Load Electric Dryer with TurboSteam and Built‑In Intelligence DLEX4000B is performing for you. The reduced wrinkles, fast drying, and energy‑efficient operation are exactly what this model is designed to deliver, and it’s wonderful to know the steam cycle has been such a standout feature. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️