Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars1,425 ratings1,425 reviews
  1. 5 stars78% (1,112)
  2. 4 stars13% (191)
  3. 3 stars3% (41)
  4. 2 stars2% (28)
  5. 1 star4% (53)

Member photos

Sort by |
Showing 1,221-1,230 of 1,425 reviews
Apr 22, 2021
DirtyDan
5 out of 5 stars review

Exactly what I needed!!!

[This review was collected as part of a promotion.] I was using a decade old dryer and needed an upgrade. I wanted something simple and efficient. This dryer is everything and more. It dries the clothes super quick and cleaning it is easy. Instead of doing laundry all day, it merely takes a couple hours for 4 loads of laundry. I love it!!

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Aug 9, 2023
mariaz85
2 out of 5 stars review

Error Codes Stop Dryer with No Blockage In Sight

As with others in the reviews my LG DLEX4000B stops mid-cycle and flashes either a D80, D90, or D95 error code during every single dry cycle. The "fix" is to clean your vents or undo any obstructions. Well, after buying all brand new 4" vent pipes and hood (because you cannot get any cleaner than brand new!), the error code is still appearing during every dry cycle, so now I am at a loss. I bought the machine less than a month ago! We love the equivalent washer except for the door gasket because it can become a breeding ground for mold but the performance is top notch. The dryer I should have avoided like the [insert disease here].

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG Social Media

Hey, Maria! We're glad to hear you're enjoying your paired washer, and we'd love to see what's going on with your dryer! We've attached a link with more info regarding dryer error codes, and if you could please reach out with the second link below, it'll be our pleasure to help. https://www.lg.com/us/support/help-library/lg-dryer-error-code-list-CT10000011-20152310891742 https://www.lg.com/us/support/contact ^Ian

Jun 14, 2024
JFKMass
1 out of 5 stars review

Good product undermined by LG's installation team

Good product undermined by LG's installation team. The product itself probably deserves 5 stars. The installation team was appalling. The re-installation team was not much better. The product was not leveled, and the team walked away with the leveling wrench supplied with the product. They tramped dirt in and didn't clean up. Their hands dirtied the laundry walls and the product. They didn't know how to install to one side or other of the available space. The second team worked this out. The incompetence of both delivery teams was not helped by their lack of English language skills. That said, two weeks of operation have been incident-free and effective. I recommend the product, but be warned. You'll probably have to supervise them closely when they install it!

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG

Hi, there. Thank you for sharing your experience with the LG Dryer (DLEX4000W) model. We understand you expected a smooth and hassle-free installation process for your new unit. We aim to provide knowledgeable, helpful, attentive customer service to ensure a seamless experience. We are committed to finding a way to make it right. Please reach out to us on social media @LGUSSupport to assist you in any way we can, and we are dedicated to ensuring your complete satisfaction. ^Juvy

Feb 1, 2021
smile4us
5 out of 5 stars review

Working great!

[This review was collected as part of a promotion.] I bought the LG WM4000 washer 2 months ago and just completed the set with the LG DLEX4000W dryer. Great laundry appliances! We bought our first set of LG 18 years ago and did not have any problems with them despite working them 3-4 times a week. The new ones are even better - more energy efficient, quieter, and cleans better with less water. I hope this new set will be as reliable as the old one. The steam function is also great when needed for very dirty clothing or to freshen up bed linen.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Mar 14, 2021
Chicago Mom
5 out of 5 stars review

Love the features and quiet run!

[This review was collected as part of a promotion.] I’ve had this just a few weeks and I’m so happy. My older gas dryer took forever to dry and this gets it done in 1/3 the time. I love all the features. I haven’t tried the smartphone app features yet but I’m excited to be able to start a load while I’m away if I need to!

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Sep 1, 2024
4650
1 out of 5 stars review

Never worked

I purchased the dryer in early July. It hasn't worked yet after almost eight weeks. Warranty claim sent out twice. Last time tech came out was almost three weeks ago. Now dealing with Presidential Lison Team which yielded several texts and no action in over a week. Eight weeks without a dryer or resolution!

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG Digital Care Team

Hello there. We appreciate you telling us about your experience with your LG dryer and our service team. Warm, clean clothes straight from the LG dryer always leave us with a cozy feeling, and we want you to enjoy that feeling, too! Please reach out to us on social media @LGUSSupport with your contact info. We'll be happy to look into this further to see what additional updates or insights we can provide you! *Joseph

Jun 6, 2024
gator937
5 out of 5 stars review

great buy

[This review was collected as part of a promotion.] we purchased this dryer along with a new LG washer about 1 month ago. We are very pleased with both. We were replacing a pair of LG washer and dryer which we have had for 13 years. This dryer does a great job of drying the clothes and bulky items like comforters. The old dryer was still leaving items damp and was starting to make noise like the rollers need to be replaced. The new dryer is very quiet

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Jun 29, 2024
Audie_1
5 out of 5 stars review

Great washer and dryer.

[This review was collected as part of a promotion.] I bought the set about 5 weeks ago. My wife loves it. With the pedestals makes it the right height. Great for us seniors. Don’t hesitate this will be a washer and dryer that is well built. Quite and plays a cute tune when done.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG Digital Care Team

Hi Audie, thanks for taking a moment to share your experience with us. We understand you’re enjoying your 7.4 cu. ft. Large Capacity Front Load Gas Dryer model DLGX4001W, and it’s great to hear the set has been such a hit in your home. We understand how much of a difference the pedestals can make—bringing everything to a comfortable height is a real benefit, especially for seniors. It’s wonderful to know the dryer is quiet, well‑built, and even adds a little charm with its end‑of‑cycle melody. Hearing that your wife loves it makes the feedback even better. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Aug 11, 2024
dcwebman
5 out of 5 stars review

Love the Wi-Fi enabled feature

[This review was collected as part of a promotion.] I have been very happy with this dryer. I was looking for a Wi-Fi enabled dryer because it's in another part of the house when working, so just to know the current status and be told when the cycle is done is very informative so I can spend the least amount of time on doing laundry.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG

Hi, there. Thank you for sharing your experience with your LG Dryer (DLEX4000B) model. It’s great to hear that your unit has been such a good fit for your home. The Wi‑Fi capability is especially useful when the laundry room is far from where you spend most of your time — getting real‑time status updates and cycle‑completion alerts really does make laundry feel less like a chore. We’re glad it’s helping you save time and stay on top of things with ease. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Dec 23, 2020
HHP171
4 out of 5 stars review

overall works well

[This review was collected as part of a promotion.] I have had this dryer for about three weeks and am overall very happy with it. At times the clothes get twisted and don't dry completely the first time and need to be run again, but in general, this dryer does a very good job and is easy to use with good features.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567