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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars
1,428 ratings1,428 reviews
  1. 5 stars78% (1,112)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (55)

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Showing 1,091-1,100 of 1,428 reviews
Mar 9, 2021
Reviewer name: LG bought from Abt
5 out of 5 stars
5 out of 5 stars review

So far no complains

The dryer we are using less than a month therefore it is difficult to write detailed review. The dryer works quiet and so far we had no issues with that machine. To read info in the panel is little bit difficult if you do not have a stand under the dryer. Personally I'd prefer to have all labels in panel be written in more bright colors and the display was adjustable to change the angle for easy reading, but probably LG had some issues with that design.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Dec 18, 2020
Reviewer name: Bianca S
5 out of 5 stars
5 out of 5 stars review

Awesome dryer!

[This review was collected as part of a promotion.] This dryer has been great! With so many settings, your normal temperature, time dry, and sensor dry but also there are so many types of cycles: normal, heavy duty, delicates, permanent press, speed, air, bedding, antibacterial, steam sanitary, and steam fresh. They also have a WiFi option which I have yet checked out because I haven't felt the need to. A little thing I love is that when you power on the machine a light turns on inside so you can see your load. Another part I like I how the lint filter fits perfectly into the slot! I am enjoying using the machine, from clothes to my queen sized comforter it has gotten the job done first time!

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Jun 17, 2024
Reviewer name: mseitz
3 out of 5 stars
3 out of 5 stars review

Good on medium heat, but not low heat.

I'm happy with drying bedding and permanent press. The notifications to app and Amazon Alexa are nice. But I was disappointed that the only cycle that allowed setting the temperature to low was "delicate", which did not adequately dry heavier items labelled for "low heat" (hoodies, polo shirts, etc.), even when I set the dryness level to "Very Dry". I always end up having to run a second, manual timed cycle to finish drying.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG

Hi, There. Thank you for your feedback on the DLEX4000W dryer. We're pleased to hear that you're satisfied with its performance on bedding and permanent press cycles, as well as the convenience of notifications through the app and Amazon Alexa integration. We apologize for any inconvenience caused by the temperature settings not meeting your needs for heavier items like hoodies and polo shirts. Your feedback is valuable to us as we continuously strive to improve our products. For further assistance or to discuss alternative drying options, please contact our Social Media @LGUSSupport team. They are dedicated to providing personalized assistance and ensuring your satisfaction. Thank you for choosing LG, and we appreciate your understanding. ^James.

Jul 1, 2023
Reviewer name: tac503
1 out of 5 stars
1 out of 5 stars review

I was left expecting more

Misleading advertising can lead to dissatisfied customers. Don't picture your product with something that isn't included without any type of disclaimer whatsoever. On top of that the quality of construction seems to be declining in LG products. I'm getting tired of reconnecting my appliances to my wi-fi. Other than that the dryer is fairly nice, just don't picture it with a pedestal unless it actually comes with one, or AT LEAST put an asterisk (*) with a disclaimer ....

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from social/LG

Thanks so much for the chance to make things right. We’re disappointed to learn that your previous [visit/experience] did not meet your expectations. Thanks to your openness, we’re making changes to improve the quality of our products and services. To address the other concerns mentioned. We sincerely regret the misunderstanding with the advertisement. The LG Pedestal is not an accessory that is needed, This is just a suggestion for those that may have limited space or need the extra convenience in a washer. Before, We bid you a great day, We would also like to address the other issue mentioned regarding the Wi-Fi disconnecting frequently also. There are a variety of reasons why LG TV remains disconnected from Wi-Fi. Common causes include weak signals, out-of-current firmware, inaccurate date and/or time, Wi-Fi connection-blocking features, and use of the 5GHz spectrum. Hope some of this help. Going forward, We can be reached directly at our Customer Support number 800-243-0000. ~Tanisha

Jan 25, 2021
Reviewer name: Pam H
5 out of 5 stars
5 out of 5 stars review

Wonderful dryer

[This review was collected as part of a promotion.] Bought dryer and washer set and am very happy with purchase. Dryer does what it is supposed to do quietly and in timely manner. Purchased pedestal as well and enjoy the ideal height for loading and unloading.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Jun 6, 2024
Reviewer name: gator937
5 out of 5 stars
5 out of 5 stars review

great buy

[This review was collected as part of a promotion.] we purchased this dryer along with a new LG washer about 1 month ago. We are very pleased with both. We were replacing a pair of LG washer and dryer which we have had for 13 years. This dryer does a great job of drying the clothes and bulky items like comforters. The old dryer was still leaving items damp and was starting to make noise like the rollers need to be replaced. The new dryer is very quiet

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Feb 27, 2021
Reviewer name: gandav
4 out of 5 stars
4 out of 5 stars review

Works well

We purchased this a few weeks ago. We don't use all the features but are happy with the ones that we do use. The one thing we don't like is that there's no ability to change the sound played at the end of the cycle. We'd prefer a simple few beeps to the tune that seems to go on for too long.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Feb 16, 2021
Reviewer name: ColorAddy87
3 out of 5 stars
3 out of 5 stars review

Gets the Job Done

[This review was collected as part of a promotion.] I've had the drier a couple weeks so I can't speak for its longevity and reliability but so far it's good. It seems fairly efficient and has lots of cycles and options. It seems a little small for the size washers that match it so things often come out a bit tangled and wrinkled. I'm still working through figuring out what all the different cycles do and which ones work best. I do like the way it looks.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Jun 24, 2024
Reviewer name: Mylisa
5 out of 5 stars
5 out of 5 stars review

Great Appliance

I love that the dryer and washer talk to each other so that I don’t have to input the dryer settings. The app is also user friendly. It dries in half the time of my previous dryer and notifies me on my phone and watch when the cycle is finished, so that my laundry doesn’t sit in the dryer. It also has a wrinkle care setting in case I can’t get to the dryer immediately.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Jun 11, 2024
Reviewer name: Gregory78
3 out of 5 stars
3 out of 5 stars review

Disappointed.

Purchased 11 mo. ago. Experienced a problem. Dryer would not stop running after cycle completed. Waiting on repair for about a week now. Process has not been that smooth. Discovered that sometimes it will work okay, other times not. Have to unplug it after every use. We are waiting on a new motherboard. Otherwise, I like the dryer.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG

Thank you for taking the time to share your experience with us, Gregory. We understand the inconvenience caused by the issue with your dryer and aim to resolve it promptly. At LG, we take pride in delivering exceptional products and services. Your satisfaction is our top priority, and we are dedicated to ensuring a seamless experience. As you already have someone to repair the unit, we assure you that this will be taken care of. In the meantime, if you require any further assistance or have additional concerns, please reach out to our dedicated support team at @LGUSSupport. They will be happy to assist you and provide updates on the repair process. `Liz