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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars
1,428 ratings1,428 reviews
  1. 5 stars78% (1,112)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (55)

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Showing 1,081-1,090 of 1,428 reviews
Jan 25, 2021
Reviewer name: Pam H
5 out of 5 stars
5 out of 5 stars review

Wonderful dryer

[This review was collected as part of a promotion.] Bought dryer and washer set and am very happy with purchase. Dryer does what it is supposed to do quietly and in timely manner. Purchased pedestal as well and enjoy the ideal height for loading and unloading.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Feb 5, 2024
Reviewer name: Vegas Contractor
1 out of 5 stars
1 out of 5 stars review

Dryers that don't dry

I can only agree with most of the reviews on this list. The dryers are pretty much useless. We called the service line we got told to reset the dryer and use it only on the speed dry setting and it worked for a few times, but it takes two or three hours plus times to dry. As a general contractor i see a lot of different systems and LG has been the worse product I have come seen and will try and discourage anyone from purchasing. .

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG Digital Care Team

Hi there. We understand your experience with your dryer fell short of your expectations. We'd like to take this opportunity to have a closer look into your issue! If your LG dryer is taking too long to dry your clothes or your dryer is not heating properly, this is likely due to a blockage to the dryer's airflow. Blockages can be caused by an obstruction in the duct work or lint build up on your air filter. Please make sure your lint filters are clean and free of any debris. Please start your dryer on a normal cycle. Next, go outside where the dryer is vented and ensure the airflow is adequate. If there is weak/ no airflow, there might be a restriction that needs to be removed. Are you receiving an error code? Feel free to reach out to us so that we can help zero in on the cause and help resolve the issue! We're available via PM on social media at the handle @LGUSSupport. Be sure to include your phone number, model number, serial number, and error code should you be receiving one. It would be our pleasure to help! ^Chris http://spr.ly/6429Vyc93

Aug 24, 2024
Reviewer name: Tinbox
3 out of 5 stars
3 out of 5 stars review

So far so good

[This review was collected as part of a promotion.] Still a little early to leave a review. But here it goes. The washer and dryer work well so far. Only had the. For a short time and have done minimal laundry. But the cycles I have tried work well and the systems are easy to figure out. I do wish the dryer light turned on when you opened the door. The unit has to be powered on in order for the light to go on.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG Social

Hey there! Thank you for sharing your experience with us. We love to hear that you've been enjoying your experience so far. Your feedback is important to us as it helps us know which features to consider for future models. We're always here for you, and your commitment is greatly appreciated. Please reach out to us on social media @LGUSSupport if you have any questions or need assistance in the future. ^Chanelle

Dec 5, 2020
Reviewer name: Dotmaster
5 out of 5 stars
5 out of 5 stars review

High Tech

[This review was collected as part of a promotion.] This is more like a small space ship than a dryer. Don't take that wrong. As a 64 year old male, I love techy stuff. Getting matching washer next week to match. Can't wait. Does more than you can imagine.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Mar 9, 2021
Reviewer name: LG bought from Abt
5 out of 5 stars
5 out of 5 stars review

So far no complains

The dryer we are using less than a month therefore it is difficult to write detailed review. The dryer works quiet and so far we had no issues with that machine. To read info in the panel is little bit difficult if you do not have a stand under the dryer. Personally I'd prefer to have all labels in panel be written in more bright colors and the display was adjustable to change the angle for easy reading, but probably LG had some issues with that design.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Aug 28, 2024
Reviewer name: Ellie320
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] I had this for over a month now I love it very much. Drys like a dream. love the big drum. Just wish it was a stainless-steel drum. I noticed it has scratches on the inside of drum already from drying jeans. Probably from the zippers.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG

Hello, Ellie! We’re glad to hear how much you’re enjoying your LG Dryer and that the big drum and smooth drying performance are hitting the mark. It’s great knowing it’s been a dream to use so far. Stainless‑steel drums are a popular preference, and we appreciate you sharing your thoughts. Zippers can sometimes leave light marks, but it’s nice to hear the dryer is still delivering the results you’re looking for! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jun 29, 2024
Reviewer name: Audie_1
5 out of 5 stars
5 out of 5 stars review

Great washer and dryer.

[This review was collected as part of a promotion.] I bought the set about 5 weeks ago. My wife loves it. With the pedestals makes it the right height. Great for us seniors. Don’t hesitate this will be a washer and dryer that is well built. Quite and plays a cute tune when done.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG Digital Care Team

Hi Audie, thanks for taking a moment to share your experience with us. We understand you’re enjoying your 7.4 cu. ft. Large Capacity Front Load Gas Dryer model DLGX4001W, and it’s great to hear the set has been such a hit in your home. We understand how much of a difference the pedestals can make—bringing everything to a comfortable height is a real benefit, especially for seniors. It’s wonderful to know the dryer is quiet, well‑built, and even adds a little charm with its end‑of‑cycle melody. Hearing that your wife loves it makes the feedback even better. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Jan 15, 2021
Reviewer name: Lyndance678
5 out of 5 stars
5 out of 5 stars review

Very impressed

[This review was collected as part of a promotion.] I've only had it a short time, but I'm extremely impressed with the features and performance. Normal cycle dries nicely. Didn't think I'd be into the steam cycles, but decided to give them a try and YES!! Definitely useful and fun to use :)

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Apr 18, 2021
Reviewer name: radiohvactec
5 out of 5 stars
5 out of 5 stars review

Great drying machine

[This review was collected as part of a promotion.] We purchased this dryer last month and are very happy with its performance. It is very quite and efficient operation. The controls are easy to read and it is easy to select the cycle you want. It is also easy to make adjustments within the cycle selected.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Mar 27, 2021
Reviewer name: chazz63
4 out of 5 stars
4 out of 5 stars review

Good Dryer

[This review was collected as part of a promotion.] Has been a good dryer for us. Handles a lot, things dry consistently with all the settings allowed. Quiet too. Only issue was the door is misaligned and latch hits hard - vendor where purchased is replacing the hinge under warranty.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567