We purchased this mower online from Samsclub.com, and were a bit leary of making such a major purchase sight unseen. However, after our first use, we could NOT be happier or recommend it more! Our driveway is gravel, so the delivery truck was unable to bring it up to our desired location, and it was unfortunately delivered during a Michigan sleet storm in May. Corey with Yardforce took the time to personally walk us (my 13 year old son and I) step by step over the phone (since my hands were frozen and couldn't hold the directions and work at the same time! Ha!) how to set it up and drive it off the shipping frame. Once we were out of the elements, the rest of set up was a snap! Anyone can handle this if we did it under those brutal conditions. The fact that Yardforce customer service is available like that is a huge bonus! I reached out to Corey with other questions I had and he was lightning fast with response and courteous & personable. Our yard is 1.08 acres and I started our first cut at 100% battery and finished with 26% left, which was impressive for first use. It handled the slight inclines in our yard easily with no slowdown at all and the cruise control and reverse mowing buttons are so user friendly! Charging is quick. The headlight is also a nice bright light. The washing port to spray the deck after use is also quite handy! This will keep our purchase working like new for a long time to come. We had researched many many mowers prior to purchasing this one and the features the Yardforce offers cannot be beat for the price. And no batteries to lug back and forth to chargers. Just unplug and use! You will not be disappointed in this mower.

I received my new yard Force Battery rider today! The home delivery came and they pushed it onto the lift gate and dropped it right where I wanted it for easy assembly. I put the rider together in about 15 minutes and drove it off the frame it shipped in. I was surprised it was fully charged and drove it around got the mail and before putting it to work. After I mowed I plugged it into the charger for the next time. I was really impressed with the power it has and how easy it was to use, the cruise control works just like my car! I can’t wait to show it off to the neighbors! Thanks, Yard Force this mower will be the envy of my neighborhood.

I was skeptical at first, but after receiving this mower, I have been extremely satisfied. The initial assembly and removal took about 30 minutes. I have now mowed my lawn 4 times and it has been flawless. The mower recharges great after each use and has a long amount of mowing time. It actually cuts my grass better than my previous gas mower. The vortex cutting system is amazing. I am very glad I made this purchase and I highly recommend the Yard Force 48v mower!

I bought this in July 2023 through Sam's Club. The battery does not charge. There was a lot of back and forth with Yard Force customer support. Exactly one month after bringing the issue up to YF, a rude lady called and told me to "make sure to contact the repair shop" next town and to set up an appointment "because they are very busy" and to "make sure to take the mower to the repair shop." Really, Yard Force? This is the best you can do? I told her I had no way of transporting the mower to the town that she said was the closest she could locate. I was so disappointed with the lack of customer support, I would never buy anything from this company again.

We are long time customers at Sam's Club. We saw the sale on this electric riding mower and after some discussion we purchased it. We were concerned about product support but a couple of days after the purchase we heard a message on our answering machine, it was from Corey, he mentioned he was available for technical support, he left his direct line. I'm 70 years old and never have we received a phone call like this one, thank you Corey. I actually called Corey and he answered, I requested a manual and he sent it via email. When the mower arrived the truck driver and his helpers put the mower close to our garage, the driver was very courteous. Charged it overnight and put it use, my wife loves it.

We ordered this online because we do not have a truck to bring home from our club. It was delivered in 3 days and the truck delivered it to the driveway near our garage and the driver and helped did a very good job, thanks! It took me only 15 minutes to unwrap it and then connect the seat with two screws and the steering wheel with one nut using pliers then I could drive it off the metal frame shipping crate and was so very esy. The shipment frame was metal and I was able to remove some sctrew to take it a part and then will push out with trash. I charged the mower for only like one hour and was full charge and then started cutting grass. Very cool controls and easy to operate and had mucvh more power then we expected. Cut all of yard and still almost 50 percent power on battery. Life will be better this year with this new mower and dont have to use gas anymore. Great experience for us as usual from sams club.

If I could have warned myself, I would have. This is the first thing I’ve ever purchased from Sam’s Club, as a matter of fact, I joined Sam’s Club online just to buy this battery powered lawn mower. I was excited that it shipped right away and arrived on time. I hired a handyman for $150 to install the seat and unbolt the lawnmower from its packaging. I charged it for 4 days because I kept seeing a flashing green light when plugging in the charger, which means it is “trickle charging” according to the instructions. Finally I saw a steady green light at day 5 and tried to turn on the headlights - nothing. Next I turned on the mower and disengaged the parking brake - nothing, not a sound or a single light to tell me it is powering up. I called YardForce after searching for hours on Sam’s Club dotcom, calling a Sam’s Club store and being put on hold. Why is it soooo incredibly difficult to get someone to help tell me who to contact? I finally reread the instructions and found a YardForce phone number - when I called, they verified the battery was connected over the phone and opened a ticket for a warranty claim but told me I have to email back with proof of purchase and pictures of the mower. They respond in 5 or so days. Why on earth should I give Sams Club $3100 so Sams Club ships me a broken useless piece of worthless non functioning junk to sit in my garage for 3 weeks? What a long lasting first impression this makes for me. I will NOT give Sams Club another penny or hour of my time. I am sooo disgusted!

this machine is a gem

I would recommend not ordering anything from Sam's club that must be delivered by freight. I ordered this, and twice the delivery day came and went as my grass continued to grow. After 2 weeks, I finally decided to buy a mower from a local vendor. Also of note is that once you order the item, you will see on the order that Sam's club writes "Item not eligible for return". But, on the item page it says under return policy that "Return this item for a full refund or replacement at anytime."

I purchased this Yard Force electric riding mower online on 3/30/24, and received it on 4/17/24. I plugged it in and charged it. The charging light information isn't what shows on the charger (lights and how many flashes...), but left it on the charger overnight and cut the lawn the next day, It was really fun and easy to use! Unfortunately, the mower doesn't cut evenly - several inches of the lawn to the right of center was left an inch or more higher than the rest. I called the manufacturer (Merotec) and they told me some things to try. Being almost 70 with bad knees made for a 'fun' experience trying to align the mower deck while laying on the garage floor! Tried it again the next week and had the same issue. I called again and they suggested another adjustment or two - back on the floor! A week later, same issue. I tried aligning it again and sharpened the blades... same issue. After six more calls and being promised either a phone call or email... and receiving none over 4 weeks... I decided to call Sam's Club to return it. Given the lack of any customer service from Merotec, I didn't want a replacement. They agreed to pick it up and refund my purchase.