Customer reviews for Yard Force 75Ah Battery Electric Rear Engine Riding Lawn Mower 38 in. Vortex Dual Blade with LCD Digital Display forMember photos









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Nice mower
This seems to be a good quay mower. It took very little time to set up and was cutting within 30 minutes. The price is 1k off right now I would recommend you buy and get the 3 year warranty for 89 bucks before the deal ends. The batteries are easy to replace and you should not worry about that. If you ever had a boat or golf cart basically the same.
Thank you for taking the time to leave us a review. We are thrilled to hear that you enjoyed the aspects of our product. If you have any questions or need service in the future, please reach out to our customer service team.<br />We appreciate your feedback. <br /><br />Yard Force Customer Service and Technical Support<br />Phone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET)<br />Email: support@MerotecUSA.com<br />-Yard Force
Received faulty mower; no customer support!
I purchased this Yard Force electric riding mower online on 3/30/24, and received it on 4/17/24. I plugged it in and charged it. The charging light information isn't what shows on the charger (lights and how many flashes...), but left it on the charger overnight and cut the lawn the next day, It was really fun and easy to use! Unfortunately, the mower doesn't cut evenly - several inches of the lawn to the right of center was left an inch or more higher than the rest. I called the manufacturer (Merotec) and they told me some things to try. Being almost 70 with bad knees made for a 'fun' experience trying to align the mower deck while laying on the garage floor! Tried it again the next week and had the same issue. I called again and they suggested another adjustment or two - back on the floor! A week later, same issue. I tried aligning it again and sharpened the blades... same issue. After six more calls and being promised either a phone call or email... and receiving none over 4 weeks... I decided to call Sam's Club to return it. Given the lack of any customer service from Merotec, I didn't want a replacement. They agreed to pick it up and refund my purchase.
Hi Rowland,We are sorry to hear that you had a negative experience with our product. Hopefully our customer service team offered a service center solution that with pick up and delivery to resolve your concerns. Please feel free to speak with if you still have concerns - Jim WilsonThank you for bringing this to our attention.Yard Force Customer Service and Technical SupportPhone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET)-Yard Force
Compact 38″ Deck, Big Performance
The 48 V pack easily handles my 0.7‑acre lawn and the 38″ deck slips between trees and raised beds without scalping. Cut is even, controls are intuitive, and it’s quiet enough to chat while mowing. My only gripe: the standard charger takes a few hours—consider the rapid charger if you mow often.
Read this Warning - Don’t Suffer Like Me
If I could have warned myself, I would have. This is the first thing I’ve ever purchased from Sam’s Club, as a matter of fact, I joined Sam’s Club online just to buy this battery powered lawn mower. I was excited that it shipped right away and arrived on time. I hired a handyman for $150 to install the seat and unbolt the lawnmower from its packaging. I charged it for 4 days because I kept seeing a flashing green light when plugging in the charger, which means it is “trickle charging” according to the instructions. Finally I saw a steady green light at day 5 and tried to turn on the headlights - nothing. Next I turned on the mower and disengaged the parking brake - nothing, not a sound or a single light to tell me it is powering up. I called YardForce after searching for hours on Sam’s Club dotcom, calling a Sam’s Club store and being put on hold. Why is it soooo incredibly difficult to get someone to help tell me who to contact? I finally reread the instructions and found a YardForce phone number - when I called, they verified the battery was connected over the phone and opened a ticket for a warranty claim but told me I have to email back with proof of purchase and pictures of the mower. They respond in 5 or so days. Why on earth should I give Sams Club $3100 so Sams Club ships me a broken useless piece of worthless non functioning junk to sit in my garage for 3 weeks? What a long lasting first impression this makes for me. I will NOT give Sams Club another penny or hour of my time. I am sooo disgusted!
We are sorry to hear that you had a negative experience with our product. Customer satisfaction is our top priority, and we strive to provide high-quality products to all of our customers. We would like to learn more about your specific situation and see how we can make it right. Please reach out to our customer service team so we can address your concerns and improve our products in the future. Thank you for bringing this to our attention.Yard Force Customer Service and Technical SupportPhone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET)-Yard Force
Delivery problems
I would recommend not ordering anything from Sam's club that must be delivered by freight. I ordered this, and twice the delivery day came and went as my grass continued to grow. After 2 weeks, I finally decided to buy a mower from a local vendor. Also of note is that once you order the item, you will see on the order that Sam's club writes "Item not eligible for return". But, on the item page it says under return policy that "Return this item for a full refund or replacement at anytime."
We are sorry to hear that you had a negative experience with our product. Customer satisfaction is our top priority, and we strive to provide high-quality products to all of our customers. Thank you for bringing this to our attention. -Yard Force
Verified Purchase
gem of a machine very strong runs quite .
this machine is a gem
STAY AWAY FROM THIS MOWER & COMPANY
I bought this in July 2023 through Sam's Club. The battery does not charge. There was a lot of back and forth with Yard Force customer support. Exactly one month after bringing the issue up to YF, a rude lady called and told me to "make sure to contact the repair shop" next town and to set up an appointment "because they are very busy" and to "make sure to take the mower to the repair shop." Really, Yard Force? This is the best you can do? I told her I had no way of transporting the mower to the town that she said was the closest she could locate. I was so disappointed with the lack of customer support, I would never buy anything from this company again.
Sorry about your experience. We do offer pick and delivery services that is paid for by YardForce. If you have additional questions please reach out to our customer service and Technical Support. Yard Force Customer Service and Technical SupportPhone: (866) 902-9690 (Monday – Friday 8:30 am to 5:00 pm ET)Email: support@MerotecUSA.com-Yard Force
Home delivery was great and mower works so good
We ordered this online because we do not have a truck to bring home from our club. It was delivered in 3 days and the truck delivered it to the driveway near our garage and the driver and helped did a very good job, thanks! It took me only 15 minutes to unwrap it and then connect the seat with two screws and the steering wheel with one nut using pliers then I could drive it off the metal frame shipping crate and was so very esy. The shipment frame was metal and I was able to remove some sctrew to take it a part and then will push out with trash. I charged the mower for only like one hour and was full charge and then started cutting grass. Very cool controls and easy to operate and had mucvh more power then we expected. Cut all of yard and still almost 50 percent power on battery. Life will be better this year with this new mower and dont have to use gas anymore. Great experience for us as usual from sams club.
Thanks for your comments and review! Sounds like this was a very positive experience for you and your yard is going to be one of the best on the blocks this season.
Overall Very Satisfied!
I received my new yard Force Battery rider today! The home delivery came and they pushed it onto the lift gate and dropped it right where I wanted it for easy assembly. I put the rider together in about 15 minutes and drove it off the frame it shipped in. I was surprised it was fully charged and drove it around got the mail and before putting it to work. After I mowed I plugged it into the charger for the next time. I was really impressed with the power it has and how easy it was to use, the cruise control works just like my car! I can’t wait to show it off to the neighbors! Thanks, Yard Force this mower will be the envy of my neighborhood.
Hi Scooter, thanks for taking time to post your comments about your new YF48vRX-RER38! Sounds like a great experience, a riding mower delivered right to your door…how cool is that. We’re sure you’ll get many seasons of reliable performance from your new mower. Giddyup!
This machine is well built, to us it's awesome!
We are long time customers at Sam's Club. We saw the sale on this electric riding mower and after some discussion we purchased it. We were concerned about product support but a couple of days after the purchase we heard a message on our answering machine, it was from Corey, he mentioned he was available for technical support, he left his direct line. I'm 70 years old and never have we received a phone call like this one, thank you Corey. I actually called Corey and he answered, I requested a manual and he sent it via email. When the mower arrived the truck driver and his helpers put the mower close to our garage, the driver was very courteous. Charged it overnight and put it use, my wife loves it.
