Delighted. I owned 2 Craftsman and 1 Troybilt. this is by far the best, and I mow St-Augustine grass in South Florida. Not an easy task. Drives like a charm, turns on a dime, has plenty of battery power to mow my full acre and have left over battery.

This mower worked well for one season and then it didn't. The customer service is close to none. It took over a month to finally get them to respond and then to get it into a repair shop was another month. Now the repair shop doesn't seem to have a clue and can't get the manufacturer to get them any information. Disappointed in Sam's Club and Yard Force.

Works great … wish I could get a bagger for this mower ! I was told they were not in stock . Otherwise it’s working great ! Thanks Sam’s

I really like it, it’s a powerful lawn mower.. one charge you can cut almost an 0.5-1 acre depending on how tall the lawn is?

This mower replaced a Craftsman gasoline yard tractor. The delivery was difficult because of our trees. Sam's Customer Service jumped right in and contacted the shipper. Here are items that are new to me that I love. 1. The accelerator pedal for different speeds is superior to the gear lever. 2. The turning radius is excellent, much better than the yard tractor. 3. Quiet. Kept buying fresh gas, because it not used in the winter; inconvenient. 4. Heavy duty; weighs almost 600 pounds. This is not toy. 5. The packaging was sturdy tubing. 6. Easy assembly - seat, steering wheel and battery connection (just plugged it in). In 25 years my wife did not drive the yard tractor, but hopped right on this. 7. Unique hose attachment to clean blades and housing.

I bought one year ago, and mower cannot turn on engine. I contacted the service center, but they cannot response. I think Sams cannot allow to sell this company.

The 48 V pack easily handles my 0.7‑acre lawn and the 38″ deck slips between trees and raised beds without scalping. Cut is even, controls are intuitive, and it’s quiet enough to chat while mowing. My only gripe: the standard charger takes a few hours—consider the rapid charger if you mow often.

I purchased this Yard Force electric riding mower online on 3/30/24, and received it on 4/17/24. I plugged it in and charged it. The charging light information isn't what shows on the charger (lights and how many flashes...), but left it on the charger overnight and cut the lawn the next day, It was really fun and easy to use! Unfortunately, the mower doesn't cut evenly - several inches of the lawn to the right of center was left an inch or more higher than the rest. I called the manufacturer (Merotec) and they told me some things to try. Being almost 70 with bad knees made for a 'fun' experience trying to align the mower deck while laying on the garage floor! Tried it again the next week and had the same issue. I called again and they suggested another adjustment or two - back on the floor! A week later, same issue. I tried aligning it again and sharpened the blades... same issue. After six more calls and being promised either a phone call or email... and receiving none over 4 weeks... I decided to call Sam's Club to return it. Given the lack of any customer service from Merotec, I didn't want a replacement. They agreed to pick it up and refund my purchase.

I bought this in July 2023 through Sam's Club. The battery does not charge. There was a lot of back and forth with Yard Force customer support. Exactly one month after bringing the issue up to YF, a rude lady called and told me to "make sure to contact the repair shop" next town and to set up an appointment "because they are very busy" and to "make sure to take the mower to the repair shop." Really, Yard Force? This is the best you can do? I told her I had no way of transporting the mower to the town that she said was the closest she could locate. I was so disappointed with the lack of customer support, I would never buy anything from this company again.

We are long time customers at Sam's Club. We saw the sale on this electric riding mower and after some discussion we purchased it. We were concerned about product support but a couple of days after the purchase we heard a message on our answering machine, it was from Corey, he mentioned he was available for technical support, he left his direct line. I'm 70 years old and never have we received a phone call like this one, thank you Corey. I actually called Corey and he answered, I requested a manual and he sent it via email. When the mower arrived the truck driver and his helpers put the mower close to our garage, the driver was very courteous. Charged it overnight and put it use, my wife loves it.