Hi, there. Thank you for sharing your experience with our LG TV. We understand your disappointment with the issues you've encountered, particularly the remote control failure and dead pixels appearing so soon after purchase. At LG, we strive to deliver high-quality products that meet our customers' expectations, and we take your feedback seriously. While it's uncommon for these issues to occur within such a short time frame, we recognize that it can happen in rare cases. We're committed to addressing your concerns and ensuring your satisfaction. To help resolve these issues promptly and effectively, we encourage you to reach out to us at @LGUSSupport on social media. We can provide personalized assistance, explore potential solutions, and guide you through the warranty process if necessary. Your experience is important to us, and we're eager to work with you to find a satisfactory resolution. - Zie

Hi! What an awesome review to read. We’re thrilled to hear your LG TV has been delivering a smooth setup, easy streaming, and impressive sound and picture quality right from the start. It’s great knowing your new LG unit is giving you the experience you were hoping for! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi there! We want to ensure that you get the proper assistance to fix your TV, and we'd be more than happy to look into this. Please send us a private message on social media @LGUSSupport with your contact details when you can. ^Anthony

Hi Rev, thank you for sharing your excitement. We understand how great it feels when a new TV becomes part of your everyday routine, and it is wonderful to hear that your LG 55 Inch Class UR8000 Series LED 4K UHD Smart TV with webOS 23 and ThinQ AI, model 55UR8000AUA, has been such an enjoyable addition to your home. Your enthusiasm for adding more LG TVs in the future truly means a lot. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Hi, there. Thank you for taking the time to review our product. We regret the delay in delivering your LG Smart TV (75UR8000AUA) model by Sam's Club Delivery service. We understand that waiting three weeks for delivery is not the level of service we strive to provide. We continuously work with our delivery partners to ensure timely and efficient delivery of our products. If there's anything else we can assist you with or if you have any further feedback, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy

Thank you for sharing your thoughts about your LG TV 86UR8000AUA. Your viewing experience matters, and your feedback about brightness and ads helps us continue improving our products and services. Adjusting picture settings like the backlight and contrast can enhance visibility in darker scenes. To improve the screen quality and achieve the eye-catching visuals you expect, check out these helpful tips here: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. If these steps aren't beneficial, private message us on social media @LGUSSupport with your contact details. We’re here to help you optimize your TV settings for the best experience whenever you’re ready. ^David