Customer reviews for LG 75" Class UR8000 Series LED 4K Smart TV forCustomer photos
+3 images
sometimes me call an ambulance
All I can say is I’m a Samsung man I have all Samsung’s and always dealt with Samsung very skeptical about getting this LGUHD a I think you TV I will tell you right now this TV is sick. I hear people complaining about the apps but I have a fire stick with every app that I need so I don’t. The apps yet but the amount of free channels and they all come in super blurry for about five seconds, and then it comes in like the people are sitting next to you. Richard ripped off the carpet. TV
[This review was collected as part of a promotion.] I bought this tv because a brand new different model tv of 6 months went out without warning. I had a LG already and when I saw this it was just right for me. I love the size (70) inch, I love the ease of setting it up and I love the picture. I will surely buy another.
Hi Evie, thanks for sharing your experience with your LG 70" 4K UHD TV 70UR8000AUA. Sounds like it was the perfect replacement after your previous TV failed unexpectedly. The 70‑inch size, easy setup, and great picture quality make this model a solid choice, and it’s wonderful to hear you’re loving it enough to consider another in the future. If you ever need anything, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich
Avoid this TV, Mediocre at best.
I bought the TV yesterday, just set it up. The Good: - Interface is responsive The Bad: -Viewing angles are horrible, washed out if not right in front of TV. -Worst remote I have ever used. It would be going back but my wife says it's good enough for her craft room, it's only for background noise when crafting. It's also for her game cube and nintendo, where she is right in front of it.
We apologize for the disappointment you've experienced with the reliability of your LG LG 50 Inch Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV. Your satisfaction is important to us, and we make sure to provide products that deliver excellent performance and reliability. We hate that your present experience has not met your expectations, but there is assistance available to you. We recommend reaching out to our LG Social Support team on Facebook or Twitter using the handle @LGUSSupport. We are eager to help! ~Rita
Slow TV
[This review was collected as part of a promotion.] I bought this TV two months ago and I regret it ever since. It’s too much trouble to return! I have the fastest Internet services and still the TV works like a snail!! I just remember I bought a similar slow LG TV five years ago but now with the new tv I am surprised that the same technology never changes! The mouse on the remote is worse than a snail! The only good thing about LG is the vivid color and picture that other brands can not compete!
Hi, there. Thank you for sharing your feedback on your LG TV (65UR8000AUA) model. We understand how important it is to have a television that functions flawlessly. We aim to deliver outstanding products and services that fulfill our customers' requirements and anticipations. In the meantime, you may try this: ensure you are connected to your network. Using the remote control, click Settings, then General, and then Network. For more information, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
We Like
We bought this because are 50" UHD tv didn't have near as good a picture as this 55" LG did at Sams. We got home and set it up. Picture is Great when I turn it on the first. Then as I get it connected to Xfinity, I notice picture is not as good, it seems the broadcast picture is not as sharp. Prime TV very much better. I think I will have the cable guy come out and see if we are getting the best signal. It is not the TV.
Picture quality is good
[This review was collected as part of a promotion.] I find the menu very annoying, the way one has to move around to select Roku or the DVD player. And I object to the "necessity" to have all data of how and what one watches collected and moved on to who knows who, the should be an option only for someone who really want that!
Thank you for your feedback on the LG TV (55UR8000AUA). We're glad to hear that you find the picture quality to be good. While your concerns regarding the menu navigation and data collection is surely understandable. We appreciate your feedback and understand the importance of providing options for users who may not want their data collected. We will take your concerns into consideration as we continue to improve our products and services. For the meantime, if you require assistance, you may send us a private message to @LGUSSupport on Facebook or Twitter. We'd be pleased to help anytime.
Size is great, Tv isn't
[This review was collected as part of a promotion.] We bought this TV about a month ago and have had horrible experiences with it. Updates won't apply to system, Apps channels won't load. We are signed out of apps weekly. The system will boot back to the home page for no reason. It takes several minutes for a page to load only to be told there is no internet when we are using the internet. If we hadn't destroyed the box already it would be returned to the store.
Hi, there. Thank you for reaching out and sharing your feedback on your LG TV (65UR8000AUA) model. We understand how important it is to have a television that functions flawlessly. We strive to provide high-quality products and ensure a smooth and seamless viewing experience. First, ensure you are connected to your network to fix the connectivity network. Using the remote control, click Settings, then General, and then Network. Now check your wifi connection. For more details, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
not configurable.
[This review was collected as part of a promotion.] picture and sound are just ok, I haven't found a way to make the picture brighter or the sound (voice) louder, everything is controlled by AI supposedly but it doesn't seem to work properly. and when I turn the TV off then back on, I wish it would go to the home screen instead of going to Sling all the time.
Hi there. Thank you for reaching us. I'm so sorry to hear that you're feeling frustrated with the picture and sound quality on your LG 65UR8000AUA TV. I can imagine how annoying it must be to not be able to adjust the brightness and volume to your liking, especially when it's supposed to be controlled by AI. First and foremost, I want to acknowledge that we're falling short of your expectations, and for that, I apologize. I understand that having control over the picture and sound settings is crucial for an enjoyable viewing experience. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Absolutely terrible, buyer beware.
[This review was collected as part of a promotion.] This thing is awful. It’s cheap, it has a low refresh rate, and it is so, so, SO slow. The interface is incredibly laggy, the screen share is choppy, the ads are intrusive, the app selection is terrible, and I would absolutely not recommend this to anyone. Truly horrible device. I have nothing good to say about this TV, the quality is in the sewer.
Hi there! We're sorry to hear that you didn't have a great experience with our product. We appreciate your feedback and we're constantly working to improve our devices to ensure a better user experience. If there's anything else we can assist you with please send us a private message on Facebook or X at @LGUSSupport with your product information or call us at 1-800-243-0000.
can't stream video from NAS
I am dumbfounded that I am unable to stream video from my NAS to my TV. My "dumb" Vizio TV could do this. I am returning the TV. I can't believe that this simple feature that has been around for years is not present. I guess I'm going to buy a Samsung, Vizio, or TCL TV
Hi there. We understand your experience falls short of your expectations and we'd like to have a closer look into it! So that we can address any issues you're having, please feel free to reach out to us on Facebook or X. Our handle for both platforms is @LGUSSupport. Don't forget to include your phone number and TV information (model and serial numbers) in your private message to us. We look forward to hearing from you! ^Chris