Hi, Gerry. Thank you for sharing your feedback about your LG TV. We're glad to hear that you're enjoying the picture quality. However, we're sorry to hear about the audio quality not meeting your expectations. No worries, we'll make sure to pass along your feedback to our product development team, as we're always looking for ways to improve our products. In the meantime, we're glad that you found a solution with the soundbar. If you have any other concerns or issues, please don't hesitate to reach out to us on our social media platform at @LGUSSupport. Thank you for choosing LG! `Liz

Hi Jeff. Thank you for your review. We are happy with your TV picutre too. They look great! On the bright side... when it comes to remotes you are able to special order different ones. This way you have both your awesome TV and a very awesome looking remote control. Give this one a look! http://spr.ly/6425RblSX. - T

Hey! Thanks for the kind words. It's always wonderful to hear that you're enjoying your new TV! ^Ian

Hi there. Thank you for taking the time in leaving us a review on your LG 43 Inch Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future products. If there's anything we can do to serve you further, let us know. You may send us a private message on social media @LGUSSupport or call our customer service at (800) 243-0000, and it would be our pleasure to assist you. -Anthony

Hey there, Drosario! Thanks for sharing your review. Sounds like your mom’s new TV is really shining with its color, display, and sound. Love hearing that it’s been such a hit. If you ever need anything in the future, @LGUSSupport is here for you. #LifesGood ❤️ ‑Rich