Hi Mark, thank you for sharing your experience with us. We’re glad to hear your LG 65" UR8000 Series 4K Smart TV, model 65UR8000AUA, is delivering awesome picture quality and that you’re finding the interface easy to navigate. That combination of clarity and simplicity makes a big difference in everyday use. If you ever need assistance, feel free to reach out to us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Hi there. We understand your experience with your LED TV fell far short of your expectations. Please feel free to provide us with more details about your experience here: http://spr.ly/6422RXdGr. As a continuously innovating company, we'd appreciate the submission as we rely on customer input to help us improve our customer satisfaction ratings. ^Chris

Hi there. Thank you for taking the time to share your experience with the LG TV (86UR8000AUA) model. We appreciate you bringing this to our attention. We understand that it is important for your unit to work properly. Our goal is to deliver outstanding service that fulfills our customers' requirements and anticipations. For further assistance, feel free to contact us via social media @LGUSSupport. ~Zie