Hello there! We want you to know how over-the-moon we are to have you as a part of the LG family, and to hear that you are experiencing all of the excellent features the LG UHD TV possesses! We always meet our customers expectations by constantly improving our products and services. Should you ever need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. Enjoy! ~Rita

Hey there. Thank you for taking the time to leave us a review on your TV. It must look not so great to have the quality of the picture look like that, and we assure you that we want to look into this. If you would like, please send us a private message on Facebook or X using @LGUSSupport, or you can live chat with us here: http://spr.ly/6427RXQb3 .... ^Anthony

Hi, Gerry. Thank you for sharing your feedback about your LG TV. We're glad to hear that you're enjoying the picture quality. However, we're sorry to hear about the audio quality not meeting your expectations. No worries, we'll make sure to pass along your feedback to our product development team, as we're always looking for ways to improve our products. In the meantime, we're glad that you found a solution with the soundbar. If you have any other concerns or issues, please don't hesitate to reach out to us on our social media platform at @LGUSSupport. Thank you for choosing LG! `Liz