I bought this tv because the picture quality from the store. It was easy to set up once we got it home. I love the picture quality. I also like the app support availability. We have had on movies we watched previously and were shocked and delighted by how much better it looked. We are very satisfied

[This review was collected as part of a promotion.] Positives: Picture and sound quality is good. Negative: WEB OS is super slow, some time you need to wait 10 seconds to open settings or apps, not all apps are available on WEB OS, Installation of apps fails many time. Decided to return this product.

[This review was collected as part of a promotion.] Bought to replace TV after a lightning incidence. Good quality picture (in this price range) and great sound without a soundbar, etc. A few issues, sometimes slow interface and for some reason the TV turns on by itself at night! Haven't been able to figure that one out yet.

[This review was collected as part of a promotion.] HAPPY ... Big screen value and performance. Looking at this as a 2-3 year bridge while the higher LED options and other technical advantages in the higher cost TV sets sort themselves out and become more price / value favorable. The 5th star would have been awarded, but, the remote control has issues/opportunities.

[This review was collected as part of a promotion.] I bought this TV several weeks ago. It is lightweight and easy to set up. The picture is beautiful. The remote works like a computer mouse and fun to use! It allows users to scroll and all point and click. Love it!

[This review was collected as part of a promotion.] We purchased this TV for our Christmas present to ourselves. While it was fairly easy to assemble and set up, I did find that the TV was fairly complicated to use, with a lot of functions that I still do not use or understand. I also found that it didn't have the accessory connections that I needed for our VHS tape playor or DVD player, so cannot use them now at all. I also cannot set up our sound system that we had from our previous TV since there is no sound output and the LG sound system costs more than the TV did, so that's out of our range. We are still working on understanding how to use the TV and it's many function and station apps. With all of the setups and user guide information on the TV and not a booklet, and us being an older generation, we are struggling to use many of the functions, and even setups. We still have to use 2 remotes, since we have Dish Satellite system, which will shut down after a couple of hours of inactivity, and it will not start up without using the remote for Dish. It's also harder to change channels, look at the guide, etc., for Dish using the LG remote. So that being said, it's not all that we hoped that it would be. The picture quality and overall TV system is quite nice compared to our older TV, but not having our sound bar for a quality sound, not having hookups for our DVD and VHS systems, it is not as useful as our older TV. We still really like the TV itself and the quality though. The price was decent as well. Only time will tell if we will purchase another LG after this one.

Honestly, the inability to opt out of the data collection / spyware / surveillance part it is a real turn off. If I had known about this level of intrusion, I would have done more research to see if there's a brand that doesn't insist on this to even let you watch tv...

Bought this a couple of weeks ago. After getting it installed I wish I had kept my old LG. This tv is hard to get use to for this senior. Processor is slow and hard to locate channels. You can specify programs you want to see and you don’t always get what you ask for. Guess I was just use to the older model that I should have kept.

[This review was collected as part of a promotion.] We are so happy that we bought this 69 inch LG TV for our new home that has a large Florida Room. The picture is crystal clear, no color fading and easily viewed throughout the entire room. We are so HAPPY. Thank you LG.

Haven’t had this TV for a year yet and had to replace the remote, had to go back to factory settings. Thought it was my modem, bought a new one. Checked with internet provider, and that wasn’t the problem. The TV IS NOT AT ALL what we thought we purchased.