The shipping box was torn a bit, however the generator was just fine. The only minor damage was that the oil bottle cap was cracked, though no oil had leaked. Instructions are well written.

Features are fantastic has ability to hook to different types of Gen Switch cables and has multiple ways to start - remote, push button, and traditional pull cord. The handle and large tires make it easy to move and store.

I purchased this generator two weeks before Hurricane Ian hit Florida. After trying a few generators from other brands, I decided to choose this one for everything it includes at a reasonable price. Works phenomenal!

I ordered the 9500DF on June 22, 2021 and received it June 28, 2021. Fast delivery, no shipping damage and everything was there. Easy to put together and unit cranked right up. I am very pleased!!!

Only tested it twice so far. Bought exclusively for home backup. Seems strong and ran multiple items in my home simultaneously with the well pump running. It is loud to me, but I am used to using only inverter generators.

I GOT MY GENERATOR YESTERDAY. VERY EASY TO SET UP. STARTED FIRST TIME ON GAS. HAVEN'T TRIED THE PROPAINE YET. VERY IMPRESSED WITH HOW THIS GENERATOR IS BUILT. SHOULD LAST MANY YEARS. BOUGHT TO SUPPLY POWER TO MY HOME WHEN THE POWER IS OFF.

We get a lot of wind where we are and have quite a few power outages each year. This was a well researched purchase and we're very happy with it! We wanted the dual fuel option and Westinghouse has a great reputation so it was an easy decision!

The packaging was perfectly done. I opened it up assembled it which was a breeze, poured the oil in and some gas then cracked it up. It's a great product. I'm hoping I won't ever have to use it at home but in the event I do, it is nice to have one.

We bought this for our home due to all the outages recently. Our electrician set it up and showed us just how easy it was to use. So far, it’s been great!

Bought the generator as a backup incase of a power outage during Winter due to a storm or storm during Spring or Summer. Could not beat the price and it runs on gasoline and propane.