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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (196)

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Showing 7,951-7,960 of 34,236 reviews
Aug 6, 2020
BackMeUp
5 out of 5 stars review

So Far So Good!

I purchased this item based on the great reviews from many other customers. I have not had to use the generator for emergency purposes, but glad I have a reliable product to protect my family. Before making the purchase, I discussed this and other models with a master electrician and he stated this had everything I needed for my desired purpose. The only down side so far is that everyone was out of stock on the 12000 DF Model I was planning on purchasing. In the end, I got the machine I really need and saved some money.

Review from westinghouse.com
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Mar 15, 2021
TexasDolfan
5 out of 5 stars review

Quality as Expected from Westinghouse

Westinghouse has been building Generators for a LOOONG time. they have had plenty of time to work the kinks out. Some of the newer names I don't feel I can trust the quality, especially something like a generator which can be so vital when needed... I would hate to be sitting in the dark with an Off Brand wishing I had bought the best! Love the Keyfob... just wish they had auto sensing power outtage without having to by the portable transfer switch.

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Apr 4, 2020
Huggins137
5 out of 5 stars review

Good Features, Nicely Made

Did a lot of research before purchasing a generator and ended up going with the Westinghouse Wgen9500DF because of the features it offered. I like the option do run propane and the electric start. Generator arrived in good condition and no damage. Assembled the generator and it started right up on the first try. Seems to be a good generator hopefully it last many many years.

Review from westinghouse.com
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Aug 29, 2021
susan12
5 out of 5 stars review

Stout Generator

Generator ordered 8/21, arrived 8/24. Box was a little torn at the corner but did not affect the generator that was well protected. I have not yet started it up since we still have some electrical to do. Will update this review if I encounter any problems.

Review from westinghouse.com
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Oct 1, 2021
Vicky710
5 out of 5 stars review

Great features. Easy hook up

We ordered online and set it up as soon as we received it. This model has dual fuel which is awesome. If our small town doesn't have power at it's gas station we have three 30 and four 20 pound propane tanks we keep full for our camper and grill. We decided to hookup the 50 amp circuit to the house. We are not disappointed. We had 1 freezer , 2 refrigerators, AC and the pump hand come on. The generator dropped 1 or 2 volts and when the water pump shut off it came back up to 115 volts. We have not tried to run the generator on propane as yet. I am sure it will be just fine. It does come with a regulator and hose.

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Aug 23, 2024
JenD427
4 out of 5 stars review

Like it so far

We purchased this generator because our home frequently loses power. We haven't lost power since purchasing it (wrong season for the frequent power outages) but we like what we have seen so far. We love that it seems very easy to use and we can choose which type of fuel we want to use to power it. Easy enough for me to roll out and start by myself if my husband isn't home during an outage and will power all our important necessities

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Jan 31, 2021
outlawman22
4 out of 5 stars review

One ridiculous issue that should be fixed.

So the good first. My electrician ran a 50 amp breaker and tied it into the whole house. I thought I would need to select important ones and set it up that way. He said no this should run your whole house providing you don't go crazy meaning use a little common sense and not overdo it. So of course me being the procrastinator that I am I didn't set up the generator until the power went out. The set up is pretty easy and I got the thing up and running. I went inside turned the main breaker off. Started the generator went back in and through my 50 amp breaker on and we were in business. It ran for 2.5 hours until the power went back on. To my way of thinking I won't store gasoline for the generator. First thing I did was run the generator on propane to get it going. If I thought this was to be a long outage I would have went and bought gasoline also. Everything ran perfect on propane the heat, lights, two refrigerators freezers so I was very pleased with the performance. Now for the bad. There is no reason I can think of to have the 50 amp outlet on the generator impeded by the unfortunate placement of the wheel. The 50 amp extensions cord is very thick and was in the garage which made it very difficult to plug into the generator. So difficult that I wound up breaking a little piece of the outlet by the ground lug. I don't see it being a problem holding the cord in place but I would love to get it repaired and would also like a response from WH ( that's Westinghouse not the White House) I still give the generator 4 stars although it could have been lower because of this. Therefore, if you have a 50 amp extension cord that comes down on the angle which I believe most will because of the shear weight of the cord you actually have to bend the cord between the wheel and the generator to plug it in. now that I think about it 4 stars is for sure generous because of this problem. I posted a picture and the top slot is the ground slot and that's the one that is broken although it looks pretty normal it's now larger because I chipped it because of the difficulty plugging in.

Review from westinghouse.com
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Jan 3, 2025
Eleven28
5 out of 5 stars review

Westinghouse 12500/9500DF

Just got it and it looks great! Easy assembly and seems to be very well made. Westinghouse is a quality name and I felt good buying this brand over others. I intend to use it with a transfer switch as backup power in the event we lose power. Seems like an ideal setup and should work great!

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Jul 30, 2024
Big Daddy1
5 out of 5 stars review

Westnghouse WGen9500TFC

This Generator is going to be a life savor. I am going to use the natural gas connection to power it and be done with fighting in line to get Gas at the station. I am so happy I bought this. I use a Bi-Pap machine and without power I would not be able to sleep.

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Jun 2, 2022
Heggar
5 out of 5 stars review

Greatfully needed after sever storm

We had tornados go through our neighborhood and we lost power for 2 days. MY sump pump did not work and it flooded my basement. and carpet and walls had to be replaced. I dont want to go through that again. So this is the answer. I also have the transfer switch installed.

Review from westinghouse.com
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