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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars
34.3K ratings34.3K reviews
  1. 5 stars86% (29.5K)
  2. 4 stars12% (4,136)
  3. 3 stars1% (336)
  4. 2 stars0% (98)
  5. 1 star1% (198)

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Showing 7,801-7,810 of 34,325 reviews
Sep 17, 2024
Reviewer name: PapaTJ
1 out of 5 stars
1 out of 5 stars review

Dependable?

I purchased a Westinghouse WGEN9500DF (via Amazon) a few months ago. Initially, it worked fine, the remote fob was a real plus (using it to power my 5th wheel, I didn't need to shut it down outside, at the generator). The problem arose when I simply moved the generator. I shut it down, relocated it, then...NO PUSHBUTTON START..NO REMOTE/FOB START (only started via recoil/pullcord). Yes...battery fine. No failure codes indicated. So, since I need this generator, I'll be troubleshooting electronics myself (as generator will shutdown via fob but will not start).

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
reply from eComm

Hi, Thank you for your purchase and for sharing your feedback. We're truly sorry to hear about the issues you're experiencing with your generator, and we appreciate you bringing this to our attention—it helps us continually improve. At your earliest convenience, please contact us at westinghousevip@wpowereq.com, and we will work to resolve the matter. Thanks, Sydney, Westinghouse

Aug 29, 2020
Reviewer name: SeaRay
5 out of 5 stars
5 out of 5 stars review

great features

I just purchased this generator online. It was delivered within 8 days, a day earlier than originally stated. This was great as we are in the middle of hurricane season. I unpacked the generator upon delivery to find everything as it should be. Very easy assembly all I had to do was; put on the 2 wheels and 2 feet which could not have been easier, I placed oil in the generator (oil came with the generator), gassed it up, connected the battery, opened the fuel line, turned the on button, pressed the start button and it started right up. I was pleasantly surprised as I did not think the battery would be charged allowing me to use the electric start. The generator is easy to move around on its large wheels. I am happy I made this purchase after researching a multitude of other like generators.

Review from westinghouse.com
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Jul 10, 2024
Reviewer name: Laura46
5 out of 5 stars
5 out of 5 stars review

Peace of Mind Generator!

My husband researched several generators, including this one, which was also recommended by the electrician who installed the transfer switch. He loved the tri-fuel feature as well as it's easy start-up and many other features that other brands don't have. It's heavy, but fairly easy to move around with the wheels., and with it being a 12500 watt, it will be able to handle quite a bit in our home should we need it to. Here in Florida, we feel much more secure knowing we have it ready to go at a moments notice.

Review from westinghouse.com
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Mar 23, 2020
Reviewer name: JimmyG
5 out of 5 stars
5 out of 5 stars review

How good it is

I must say this product has exceeded my expectations. It's more than capable of running my whole house and having power left over. The generator came fully assembled other than needing oil put in it and the battery needs to be plugged in. it's basically ready to go. I applaud GE on this generator

Review from westinghouse.com
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Aug 26, 2020
Reviewer name: Jack27
5 out of 5 stars
5 out of 5 stars review

Everything I could ask for

I just recently purchased this generator Due to experiencing a 3-day power outage. I decided I wouldn't go through that again. Fortunately the power hasn't went out since I purchased the generator but I have hooked it up using a transfer switch and ran a couple of test runs on a couple occasions. The generator has enough power to run all the necessary appliances and my AC during a power outage. Very pleased with the overall construction and quality has all the features I was looking for great product.

Review from westinghouse.com
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Aug 31, 2024
Reviewer name: MattyIce3:16
5 out of 5 stars
5 out of 5 stars review

NUMEROUS FEATURES / VERY WELL DESIGNED

Just had to use this for the first time. My power went out and I hadn't even put the oil in yet. Took one minute to put the oil in and connect the battery. Took one more minute to hook up the propane (with the supplied hose) and I was up and running in less than 5 minutes. Ran all the items I needed in my house which included 3 freezers, 2 refrigerators, hot water heater, all the lights, and my AC unit. From what I could tell I had more than enough power.

Review from westinghouse.com
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Nov 28, 2020
Reviewer name: Carl5164
4 out of 5 stars
4 out of 5 stars review

Great features for the price

I bought this because power on Whidbey Island goes out a couple times a winter because of high winds. This generator has the features I was looking for in a portable house generator. I haven't actually used it yet, but I like most of the design except for the 50-amp receptical. Whoever placed the receptical over the wheel has never had a 50-amp cord in their hands. I plan to power my house with the 50-amp cord and will have to remove the wheel after the generator is in place. As can be seen with the picture, the power cord plug uses most of the space between the receptical and wheel. These cords are massive and not very flexible so I will have to remove the wheel to get the 50-amp cord plugged in. Every 50-amp cord I've seen has a 90 degree angle plug.

Review from westinghouse.com
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May 13, 2025
Reviewer name: JohnTS
5 out of 5 stars
5 out of 5 stars review

Versatile and well built

I purchased this dual fuel generator to provide backup power during winter storms and for projects around the house. After some minimal assembly and filling the oil, I started this following the directions. Using propane this generator fired right up and provided all the power I needed for the large weekend project.

Review from westinghouse.com
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Nov 8, 2020
Reviewer name: Country97928
5 out of 5 stars
5 out of 5 stars review

Dual Fuel

We bought this generator to supplement our power needs during an outage. We use propane in the country and bought this model because of the run time and fuel flexibility. The size is just big enough to run our two freezers, furnace, and some other essentials. Easy setup out of the box. Only took 20 minutes to setup and get it running. Love the fob feature/electric start too.

Review from westinghouse.com
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Nov 13, 2021
Reviewer name: DanielRickerIII
4 out of 5 stars
4 out of 5 stars review

Good Initial Experience

Easy to assemble Footings and wheel. One footing nut may have hadd paint on the treads. Initially I thought I may have cross threaded the bolt. But the nuts are welded to the frame and then painted so I think there may have been paint. We slightly difficult to identify the actual choke lever. There is a nice size sign, but the actual lever was small and behind a fuel line. A little red paint on the choke lever handle would have helped. I like the controlled start. After pushing the start button, the unit tries multiple times automatically to start. I just wait for it to finally fire up. I intentionally overloaded the unit to see what it would run. We are all electric and on a well so use lots of power. We could run the well, water heater, lights, electronics and two space heaters. We could not include the house electric heat but that was expected. One concern when overloading is the breaker did not trip, but the unit bogged down and shut off. I would expect the main breaker on the generator to trip before the unit engine overloaded and shutdown.

Review from westinghouse.com
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