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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (197)

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Showing 7,511-7,520 of 34,238 reviews
Jul 11, 2024
BillJoy
5 out of 5 stars review

Ease of starting

We purchased this generator for the remote start aspect and the dual fuel options. Also the amount of wattage and volts is an added plus. Both of us are in our 70s and the ease of attaching a propane tank and just pushing a remote button to crank is fantastic.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Dec 8, 2023
Curt#1
5 out of 5 stars review

Great generators

I bought this 3 weeks ago came on a skid )easy to assemble and add oil and gas push button start )it started right away )I put a load on it ran it for thirty minutes to break in great deal more power then the one I had on the last Westinghouse generator the old one I’ve had for six years and still runs no problem

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
May 30, 2022
breez44
5 out of 5 stars review

After Storm

We purchased this generator after a freak snowstorm in April left us without power for several days. We'd been considering a generator for several years and after alot of research, we chose this one. It was delivered via common carrier on a pallet. We got it out of the box and followed the directions. It was very easy to assemble and it started right up off a propane tank. I'm very pleased with our purchase.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Jul 20, 2024
Uflossum
5 out of 5 stars review

Great value and dependable

Recently purchased the WGen9500DFc and I am extremely satisfied with its performance. It was easy to set up and started on the first try. The power output is impressive, has provided reliable electricity for my home during outages and in N CA it happens often. I love that it has a remote start and stop feature. The durable construction and user-friendly controls make it a great investment. Highly recommended for anyone in need of a dependable generator!

Review from westinghouse.com
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Aug 29, 2024
Hunter97
3 out of 5 stars review

Runs well but leaks from carb

Decided to run the generator after work to check things out and run a fridge but noticed that it was leaking gas from the carburetor. Runs totally fine and does all that I need it to but I was disappointed with the original packaging having oil all over it from the store. Purchased one for my family and another for my in-laws after the recent hurricane.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
reply from eComm

Hello, thank you for your purchase and review, we are genuinely sorry to hear about the oil. I have passed your feedback to our quality control team to see how we can improve the packaging. If there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse

Jul 11, 2023
Tiffanym
1 out of 5 stars review

Gas gauge not covered

I bought this generator and put half a tank of gas. When we moved the generator the gas spills out of the gas gauge. I am told the generator has to be level when moved except there’s only 2 wheels so you have to pick up on one side so it won’t be level. Since there is no cover on the gas gauge and it is open to the tank we will also get dirt and dust in the gas tank.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
reply from eCommerce

Hi Tiffany, thank you for your purchase, we are deeply sorry that the gas spilled out of your generator! I have passed along your comments to the product development team. If you have any other questions or concerns, feel free to contact us directly at 1-855-944-3571 or support@wpowereq.com.

Oct 25, 2020
GeneratorUser#42
2 out of 5 stars review

Wouldn't carry full load out of the box

I liked how easy it was to get the generator turned on and running - it was a great touch to have that first quart of oil included in the shipment. Unfortunately, it couldn't sustain 2 1500W heaters (one plugged in to each of the two outlet boxes). Presumably that will be because of my altitude (~6000 feet). We'll see how good Westinghouse is at warranty coverage!

Review from westinghouse.com
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Apr 15, 2023
Dank1954
5 out of 5 stars review

WGen9500

Bought this a few days ago to replace an existing one arrived undamaged. Assembly was easy just put wheels on and the pads connect the battery and charge and it started right up. Tested and it ran my boiler refrigerator and 2 freezer's plus all the lights very happy with this generator

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Jun 19, 2023
RL2020
5 out of 5 stars review

Always Starts and More Power than I Need

I purchased the WGen9500DF generator for my cottage property in August 2022. I've got this hooked up directly to the BBQ propane quick connect (home is heated with propane). I'm using this with a manual transfer switch which supports all the essential circuits including Well Pump, Hot Water Tank, Furnace Fan, Microwave Oven, Television, Lights and Receptacles for more than 50% of the home. In the past whenever there was a power outage, our entire cottage weekend is spoiled and we had to pack-up. We're still waiting for the next power outage but we've been testing the generator on a regular basis and it never fails to start up. I especially like the remote control. Great generator, I would highly recommend it.

Review from westinghouse.com
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Aug 5, 2021
Jay H.
5 out of 5 stars review

Easy Set Up & Start

Just got the WGen9500DF and the set up could not be easier. Everything is included. I like the features of this generator such as the status display, ability to switch between propane and gas while running and especially the wireless remote start. We don't often loose power but when we do it is for multiple days up to and over a week at a time. This unit will keep our food frozen, coffee made and even allow for AC if needed.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277