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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (197)

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Showing 7,391-7,400 of 34,238 reviews
Mar 15, 2025
Sparky3264
5 out of 5 stars review

Superior Generator! Beautiful!

I purchased this recently and what a quiet, reliable generator! Right out of the box and 15 minutes later I was up and running! George Westinghouse, back in 1886 would really be proud of this unit! The dual fuel option is of course an added bonus! Great job Team Westinghouse!

Review from westinghouse.com
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Feb 20, 2021
Klc9599
5 out of 5 stars review

Perfect portable generator

Purchased this generator for the winter nor’easter season in coastal New England. Hooked up a propane tank from my grill, pressed one button and off it went. Ran steadily for a few hours to break in the engine and still have propane to spare. Love the remote so that I can start it from inside. Very heavy but very easy to move with the sturdy handle. Great portable generator!

Review from westinghouse.com
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Dec 3, 2023
JakeMA
5 out of 5 stars review

Good, large generator

Nice looking and in perfect condition when it arrived. Came with oil, funnel, propane hook up hose, wheels, and has a folding grip to haul it around. It's heavy, but surprisingly maneuverable once you set it up. I got truck ramps to help move it up and down as even two people would have a hard time lifting this.

Review from westinghouse.com
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Nov 17, 2019
Deedub66
4 out of 5 stars review

Comforting Feeling

I bought this a month ago for piece of mind for me and my family. Setup the WGen9500DF was easy, add the wheels, handle, oil and gas and connect the battery. I haven't needed to use it yet but again the piece of mind it is giving my family (with the areas rolling blackouts) is priceless.

Review from westinghouse.com
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Jul 30, 2024
TommyGunn
5 out of 5 stars review

Power House

The Westinghouse WGen9500DF is an outstanding generator! With dual fuel capability, it offers great flexibility and delivers impressive power at 12,500 peak surge watts and 9,500 running watts. The electric start is convenient, and the user-friendly control panel makes operation easy. It's reliable, durable, and quieter than expected. Perfect for home backup or job sites. Highly recommended!

Review from westinghouse.com
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Nov 3, 2024
AmyNC
5 out of 5 stars review

Solid generator

I purchased this in 2021, however, I did not use until 2024. It was good luck no power outage until this year. I was little worry even though this is no used unit before I start. It just starts by pressing button after putting engin oil and gas, we got the power back with our furnace.

Review from westinghouse.com
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Jan 20, 2025
Willie177
1 out of 5 stars review

Quit running after 10 min

I just purchased this generator and did all rechecks and ran unit for about 10 min on propane and was good. Then needed it last night so I hooked it up and it ran power to my items for about 5-8 min and then it died. Tried restarting and it backfired several time and that was it. Would not run. Ended up putting a little gas I had, no more available at night and it finally ran but would not run at all on propane so I was stuck with no power. Call CS and all they will do is send me a new regulator to see if it fixes it but it will take about a week. Wow what a joke and the store I bought it from said they can’t help per policy. This company should be able to call the store and have them supply the part as they sell that part but the manufacturer said they won’t do that. What a joke. I knew I shouldn’t have bought a Westinghouse item and never will again.

Review from westinghouse.com
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reply from eComm

Hi, We’re sorry to hear about your experience and the inconvenience this caused during a critical time. We understand how frustrating this situation must have been, and we apologize for not meeting your expectations. While our customer service team is working to resolve this by sending a replacement regulator, we regret the delay. If there’s anything further we can do to help, please don’t hesitate to reach out to us at westinghousevip@wpowereq.com. Thanks, Sydney, Westinghouse

Jan 16, 2024
Rambling Rose
5 out of 5 stars review

Love the remote start.

I got this in Nov of 2023, because my power goes off and on, quite often. I have not used it yet, but it is set up and ready to go on butane. I have started it and love the remote, and other features. Right now, I have snow and freezing temps, and I hope my power doesn't go off, but I am prepared if it does.

Review from westinghouse.com
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Jul 21, 2021
Chubbs3rd
5 out of 5 stars review

Love the dual fuel feature!

We bought this generator for the upcoming hurricane season. We already have our transfer switch set up and ready to go. We have texted the generator already and it runs like a champ. I love the fact that I can use both propane or gas. I don’t see myself using the remote start but it is neat option. I do really like the push button start, very easy to use and starts up immediately. We are very happy with this purchase.

Review from westinghouse.com
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Jul 23, 2021
KarenN1966
5 out of 5 stars review

Extremely Well-Made

I bought this to replace a smaller generator on which I was tired of replacing carburetors. This was, in my opinion, a GREAT value for the features but I was even more pleased when it arrived and I saw the quality of the product. I would highly recommend this to anyone looking for a portable generator with the power to run your whole house.

Review from westinghouse.com
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