Bought this item, free shipping to my house with no problems. Comes with Every thing you need ( except of course gas ) to get started, oil, tools and others. Wheels went right in place. Filled it up with gas, hit the start button and it fired right up with no problems. No smoking, exhaust good, noise is what you would expect. Runs most of the things in the house except the air unit we have, even our well pump, would need a huge unit to handle house and air unit.

I bought this generator a couple of weeks ago so far just started it and ran about half an hour runs great. I bought this because my 85 year old sister-in-law got one about 3 years ago and i go start it about every 3 months and it has never failed to start right up she has used it a couple of times when the power was off. She loves the key FOB.

I bought this generator in April of 1923 the first generator was leaking oil and that box was damages I called costumer service and they took care of my problem. Now I am getting ready for huracanes session I just took it out box today it look great the user manual is easy to read I have to wait too see how this generator preformed under real conditions

Product arrived earlier than expected. Looks great! Can't wait to prep and be prepared for the unexpected. We survived a hurricane and this would've been great to have during the weeks of power outages. My wife is excited because she'll be able to start it with ease when there's another power loss.

After experiencing this past winter's record storm for Southeast Texas and being totally without power on a rural ranch for several days, plus the fact I'm in hurricane country, I decided to buy a generator in the 9500-12,000 watt class. I researched competing brands and initially ordered another company's 12 kw model. However, after it arrived with no serial number anywhere to be found, and the company's drop down registration menu didn't even show that model, I cancelled the order and sent it back. Finally, after additional research and talking to several people who own the WGen9500DF, I came to the conclusion that it is the best generator available in its power class, and the remote start/stop capability makes it even more user friendly. The generator arrived in perfect condition and took maybe 15 minutes from unpacking to setup. It started on the first crank of the electric starter and is ready to do its job when called on.

Hi, I bought this 1 month ago for my elderly parents and had a 50 amp and interlock with NG set up done on their house and it started up without any issues. I can even lift it using the handle with 1 hand. I was surprised at how much the handle helped distribute the weight.

Generator has been helpful since we moved to the mountains where the power frequently goes out. Set up and utilization are very easy. The one drawback is that to add gas the opening is on the top instead of the side, so adding gas can be difficult.

We received our Generator yesterday - followed the instructions for setup using propane and tested the remote fob. It worked each time and the distant for remote is good within the insides of our home. Excited to have a backup generator for our home for the next power outage as we live in the hills and power goes out in Summer and Winter here.

I ordered this unit 9-4-23 and received it 9-8-23. I unboxed and installed the wheels and mounting feet, filled with oil and gasoline and it started and ran on the first attempt. Won’t be able to check it on propane until next week when I receive my 30 lb propane tank. It did have a boo boo from shipping and the fuel gauge don’t seem to be working but have a call in on that and a case number. They said a representative would give me a call after the weekend. I’m well pleased with the unit overall so far.

GREAT! Generator with many features that a lot of other (higher priced) generators do not have (example:Electric start, Remote start, Recoil start) also, protective caps over ALL electrical plug-ins. NOTE: After two of my neighbors saw this generator, they said, "I want to buy this same generator".