Very nice product! It literally took me 20 minutes to assemble, add oil & gas, and start it up for the first time. The remote control start is a real bonus and will be very helpful during prolonged power outages. The only reason I am not giving four stars is because of the lack of response from technical support. I called on Saturday and it is now Thursday night and no one has gotten back to me for what turned out to be a really simple question that my electrician was able to answer. Otherwise, I love this generator!

We purchased this generator prior to hurricane Beryl since our area is prone to outages during storms. To say we are happy with the product is an understatement! We had hooked up our fridge, deep freezer, fans, portable AC and a few other small electronics to get us through. We do plan on getting a switch on our house so we can hook this bad boy up and use it that way. Can't wait!

My rural area experiences many outages. I am excited that my new generator will be able to provide the power to keep the lights on, start my oil heater, flush all my toilets, keep my water pump pumping and my two refrigerators running. Of course, also my land lines and my big screen TV!

Delivery to our remote home was right to the driveway! The setup out of the box was very easy - just attaching the feet and wheels. It is VERY heavy (as expected) so a dolly may be helpful. All I had to do was add the provided oil, gas, connect the battery cables, turn on the fuel switch, and here's the part that blew my mind . . . it started on the first push of the start button!! Wow, I thought I'd probably need to wear myself out on the pull start for a few minutes, but not to be. Super simple!

Picked up 2 generators today, and both had the wheel axle washers that were too small. Go buy 4 each 1/2" washers before going home. Had to drive back to town to get the right size. And, yes, they did not have enough oil provided to get the level above the low mark, so grab another pint or quart of SAE 10-30 oil.

I bought the W9500DF generator last month to help during the rolling blackouts in California. My home is all electric and I was looking to increase our generator size. The set up was super easy and the remote start with the automatic choke is awesome! My whole family appreciates the remote start. I bought this size because two folks I know have purchased this unit and have been able to start their a/c using this unit and I will be working with my electrician to find out if I can. Very happy so far

Bought the generator about 1 month ago. Unpacking Instructions and attachment of the wheels were clear and easy to follow. Setting up the remote start sequence required closer attention and connecting 2 battery wires not addressed. However, once completed, the generator turned over and ran as described. With 12.5KW start up & 9.5KW running wattage, this generator will be able to power both central air a/c units, frig and freezer, TVs, lights, and electric stove when activated in sequence more than enough to get us through a local power outage.

This is an awesome generator for the money! Generator arrived in great condition. Only defect that was found was one of the welded nuts for the feet was welded in the wrong location not allowing bolt to thread. All I had to do is break the tack welds and place nut in right location. Took all of 30 seconds. Was pleasantly surprised how quiet the generator was. It is still pretty noisy but if you want a quiet generator, spend twice as much and by an inverter generator. Also surprised at how easy it was to move generator around for as large as it is. All in all I couldn't be happier with my purchase.

I researched for a replacement for my burned out unit and of everything I saw this looked like the best of all worlds for a very reasonable price. The electric start is a life saver for my wife if I am out of town on business and she loses power. Terrific layout for controls and large fuel tank for extended outages.

I mainly bought this generator to do some welding where I'm not able to plug into the grid and for the occasional power outage. I went with this one for the wattage but also all the extra plugs and accessories that you can run on this machine. Being able to run gas or Propane with a flip of a switch is extremely handy if you are out of either gas at a given time. 3 different ways to start the engine is also nice. Very versatile generator with lots of power to handy small to big loads. It's also very beautiful with the black and blue!