Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars
34.3K ratings34.3K reviews
  1. 5 stars86% (29.5K)
  2. 4 stars12% (4,135)
  3. 3 stars1% (334)
  4. 2 stars0% (98)
  5. 1 star1% (197)

Member photos

  • +52 images
Sort by |
Showing 681-690 of 34,304 reviews
Jul 14, 2024
Reviewer name: JesseQ
5 out of 5 stars
5 out of 5 stars review

Excellent generator

I bought this generator 2 days before Hurricane Beryl hit Houston, Texas and left us without power for over 5 days. This generator was a life saver powering my whole house thru this outage. I highly recommend having a transfer switch installed along with this to make it much easier to use. Excellent investment especially for the Gulf Coast of Texas.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Sep 18, 2020
Reviewer name: AHJr
5 out of 5 stars
5 out of 5 stars review

Great Generator

This generator has it all. It will generate enough power to more than power everything I'll need in my house to be comfortable when the power goes out in Western New York. I won't miss a beat. Easy to assemble, and easy to move. Its well designed and easy to use. It's got a lot of extras too! I added the oil that comes with it, fueled it up and right out of the box it started right up. I'm very happy with my choice.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Nov 7, 2021
Reviewer name: Jtsessions
5 out of 5 stars
5 out of 5 stars review

Great manual, wheels ship unattached

The manual is thorough and answered all the questions I had as someone who doesn't know engines much. Do note that the wheels don't ship attached. You have to lift the unit a bit to get them on. It's easy, but you might need help. You don't have to put the wheels on either if you wanna just leave it stationary.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Jul 29, 2024
Reviewer name: JSS68
1 out of 5 stars
1 out of 5 stars review

Stopped working after 1 use and 1 less than year.

Bought this in August. Started up fine. Tried it on all three fuels and ran my household items as a test. Fast forward 11 months and wont even turn over. Doesn't matter what fuel or battery or manual. Have tried all recommended actions. I have been waiting for 8 days to get a service call back and they cant give me any idea when I will get a call. NO idea what time or what day even!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need. Thank you, Zach - Westinghouse

May 24, 2022
Reviewer name: RCrook15
5 out of 5 stars
5 out of 5 stars review

Very well built generator

I bought this to use being that I live in a rural area and we have a lot of hurricanes and this product meets my needs and more, it was easy to put together and it is well put together. Everything worked awesome when I hooked it together for a test run making sure everything works in the event that it's ready when needed and it was. Just praying that we don't have any hurricanes but I will be ready if so. I highly recommend this product!!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
May 13, 2021
Reviewer name: M. Haas
5 out of 5 stars
5 out of 5 stars review

Great Experience

My Generator arrived when promised. Delivery driver was very professional and polite. Instructions are very well written and very understandable. Everything included with the generator was in the box. Installing the mounting feet and wheels was very easy. I plan to use synthetic oil, but have not added it to the engine yet. I plan to do that tomorrow, and run the generator on both gasoline and propane.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Jan 6, 2022
Reviewer name: Neal22
5 out of 5 stars
5 out of 5 stars review

All The Features I Need

I recently purchased the WGen9500DF for home backup. I'm please with the features of remote start, electric start, dual fuel and very easy assembly (15 minutes). I also appreciate the small details of items like ball bearing wheels and high-quality rubber feet to help protect the generator.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Sep 8, 2021
Reviewer name: Charles11
4 out of 5 stars
4 out of 5 stars review

Good so far

Out of the package it started right up. like many of the features like the remote start, duel fuel, multiple plug-ins. Only one downfall so far is 240 connection is placed above the wheel. 240 cords have a very stiff cord so I will have to remove the wheel to be able to plug the cord in as not to create to much stress on the plug in the generator.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Apr 15, 2024
Reviewer name: Big Moe D
5 out of 5 stars
5 out of 5 stars review

Portable power for our home transfer switch

I purchased this generator online through the Home Depot. It arrived within 3 days. Unlike some other generators, this one came complete with lubricant, funnel, propane line, and a battery tender. The instructions made it easy to put together and it fired right up. Can’t wait to use it!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Dec 1, 2019
Reviewer name: LightsOut
5 out of 5 stars
5 out of 5 stars review

Great so far

I've not yet used this generator enough to fully evaluate it, but everything so far has been excellent. It was easy to set-up and everything functions as advertised. The electric start feature is really nice. It runs smooth and is quieter than an older 5K generator that I had been using. It should make enduring these ridiculous PG&E power shutoff's much, much easier.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277