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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (197)

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Showing 6,571-6,580 of 34,238 reviews
Dec 28, 2023
rooprecht
5 out of 5 stars review

Great features -remote start

i got this about 1 month ago. I run it on natural gas. set up was very easy. started right up Runs the whole house. Haven't tried the a/c yet . I have a work shop and it ran 2 240 volt heavy duty machines at once plus my household appliances. Heat ,stove, and water heater are gas.so no problem. I would not try to run my machines, the a/c and dryer at one time, but one at a time will probably work. I haven't had it long ,but so far seems like a good purchase .

Review from westinghouse.com
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Oct 22, 2022
Throck
5 out of 5 stars review

Buy one you will love it!

What a great machine! The first glance build quality is nice from the push button start to the really nice molded outlet covers. Small amount of assembly but it took a whole 3 min to assemble which is great for anyone to do. Put oil in plugged in battery and took off immediately. My only complaint is I wish there was some sort of on board compartment to store the battery recharge cord.....in a lot of cases this will get misplaced or thrown away because you forgot what it was for and dont need it so Westinghouse please install a little storage box somewhere that the charge cord and spark plug wrench can be with machine at all times. Little part of me wants to lose power so I can use it and now able to power our well pump. Thank you!

Review from westinghouse.com
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Sep 15, 2021
Rick59
5 out of 5 stars review

The Powerful Generator brings Peace of Mind

With all the stuff going on in the US and World these days, I thought it was a good idea to finally get a generator….I have been considering it for years, but decided to do it now. I spent about 10 hours doing research on generators and reading reviews and decided on the WGen9500DF. It had very good reviews and I can see why. I followed the instructions and was able to assemble it without issue, although I would suggest having a second person around to help you tilt it when installing the wheels as this generator is very heavy. I added the oil, plugged in the battery, hooked up my propane tank and it fired right up, no problem. I plugged a couple of things in it to test it and was confused a first because that didn’t work, but then I noticed the GFI button I needed to push, and after that everything worked great..ran my drill and a shop light without issue. I will probably have an electrician wire the switch into my house so I can run what I want to run inside my house without dragging power cords around. I love this generator and it gives me peace of mind knowing that I have it.

Review from westinghouse.com
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Oct 10, 2024
DRA264
5 out of 5 stars review

Great features

Just arrived a couple of days ago-our first ever generator. We had to wait for it to be back in stock to order. It looks great and is easy to move. Anxious to try it out and to use it for back up power this winter----just waiting on the transfer switch to be installed. Chose Westinghouse brand over others after seeing a positive review from This Old House.

Review from westinghouse.com
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May 27, 2022
ACountryBoy
4 out of 5 stars review

Good Generator, bad details

I like the generator, but I'm not sure why Oil level is supposed to be read when the cap is NOT screwed in- that isn't normal, and if it isn't screwed in the angle you hold the cap at will change the reading. Since this is a bigger engine, why not have a dipstick that doesn't need to be unscrewed? The bent oil fill funnel ought to be larger at the bottom so that the funnel fits snug in the fill hole instead of being able to tip sideways and spill oil. The Serial Number is printed in a font older eyes can barely read, and the model number wasn't recognized on the page the QR code took my phone to, so I had to go to my computer to properly register. Other that that, there are a lot of features to like: covers over the outlets to keep junk out of them, the remote start, dual fuel. I'd be happier with a larger gas tank though.

Review from westinghouse.com
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Nov 7, 2020
Anonymous
5 out of 5 stars review

Perfect generator with all features I need

Enough power for the whole house, remote start, choice of gasoline or LP, included battery. All you need for a great generator during the hurricane season! Wish Westinghouse can consider to include an 50A/250V extension cord for additional cost which will make it even easier to set it up right out of box.

Review from westinghouse.com
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Jan 29, 2021
Cozz
5 out of 5 stars review

Loaded with options

Easy Assembly comes with everything you need. Hooked up to the house had no problems running heat two refrigerators, well, sewer pump, lights and technology to keep everyone online and working. Haven't had the need to run for long term outage but am confident for the next storm. Would definitely recommend the unit.

Review from westinghouse.com
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May 26, 2024
tw80433
3 out of 5 stars review

So far so good

Unpacked and tried it with propane and it worked well powering a shop heater. Haven't tried loading it heavily yet since you need to run it for 5 hours before doing so. Hopefully the next time we have an outage it can keep the critical stuff running.

Review from westinghouse.com
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reply from eComm

Hello, thank you for your initial review! We look forward to hearing your thoughts once you have had a chance to fully utilize the WGen9500TFc! If there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse

Nov 5, 2019
ScottyW
4 out of 5 stars review

Good features and power, with good reviews

I just purchased this product and have not had a chance to run it yet. However during assembly, installing the feet to the frame one of the welded bolts were not aligned properly with the hole on the frame. I had to screw the bolt in from the back side, and bore out the hole a bit on the frame. This allowed me to bolt it from the feet mounting side, however it did strip the bold a bit. Besides that the overall quality looks good.

Review from westinghouse.com
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Jan 5, 2021
Tylerh1990
5 out of 5 stars review

Awesome Generator

I purchased this generator to power our house in the event of an outage. It generates plenty of wattage to run all the essentials in our house. The instructions were very clear and even explained how to remove the neutral bond (which was important since it is connected to an interlocked load center). I poured some gas in it and it fired right up. The push-button start is also a nice feature. Only thing I would recommend is to run it a few times when you first get it and immediately change the oil after. I did this and the first couple times there was some metal in the oil from the engine breaking in. After 3 times total the oil was metal-free and I felt it was ready for use.

Review from westinghouse.com
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