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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars
34.3K ratings34.3K reviews
  1. 5 stars86% (29.5K)
  2. 4 stars12% (4,136)
  3. 3 stars1% (337)
  4. 2 stars0% (98)
  5. 1 star1% (198)

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Showing 5,531-5,540 of 34,342 reviews
Oct 28, 2021
Reviewer name: Nick81
4 out of 5 stars
4 out of 5 stars review

Excellent product with reasonable price

I bought the WGen9500 dual fuel generator to serve as a home emergency power backup system. It was super easy to unbox and setup. The generator started on the first try using the electric start button. I ran the generator for five hours break-in keeping the load below 50% as detailed in the manual. I was surprised and pleased that it was not as loud as I had expected. I am very pleased with the quality, operation and appearance of the components. The electrician who installed a transfer switch for my home even commented on the quality build of the generator and how easily and readily it starts. Thank you Westinghouse!

Review from westinghouse.com
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May 10, 2021
Reviewer name: SES17
5 out of 5 stars
5 out of 5 stars review

Good features and good value

Bought this primarily to use with propane. Have tested it with 20 lb tank and hose that came with the unit and all went well. Really good machine at a fair price. I especially like the electric start which worked perfectly. I haven't tried the fob start function yet, but nice feature to have. One minor point: the electric cable I have for the 50 amp outlet has the angled plug. Because the wheel is directly below the 50 amp outlet, an inline plug would be easier to insert.

Review from westinghouse.com
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Jul 26, 2021
Reviewer name: Jeff65
5 out of 5 stars
5 out of 5 stars review

Great Generator

Generator arrived in a really nice sturdy box. Other generators I have bought have broken boxes because they are so heavy. No problems here. Easily unboxed and finished installation including installing the wheels and adding oil. Hooked it up to propane and started right up. I haven't had to use yet under a heavy load but working fine so far under a light load. Ultimately plan to connect it to a house transfer switch to power the entire house.

Review from westinghouse.com
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Aug 24, 2019
Reviewer name: Pat 44201
5 out of 5 stars
5 out of 5 stars review

GREAT FEATURES!

I bought this 2 weeks ago & so far I'm happy with it. Didn't take more than 30 minutes to put on the wheels & foot stands, and add the oil & gas. Love the electric start, remote start, or pull start. The remote worked the first time I started it & the second time (from inside the house). This generator replaces the old manual start one & gives me peace of mind - especially when the electric goes out.

Review from westinghouse.com
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Jul 19, 2022
Reviewer name: GeneInNC2
5 out of 5 stars
5 out of 5 stars review

Exactly what I needed

Bought this generator to power up a mother-in-law apartment that is now our mud room / pantry. We live in the south and it's common to get the power knocked out by hurricanes. This part of the house has it's separate water heater / shower. It was perfect to make a shelter-in-place with it's own generator. I wired in a exterior transfer switch / connector and this generator worked perfectly for the job.

Review from westinghouse.com
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Nov 5, 2024
Reviewer name: lepe10
5 out of 5 stars
5 out of 5 stars review

Easy ot set up and use

Just received our generator on time and in perfect condition. I followed the easy instructions to set up as noted. Once set up, I performed a 6 hour break-in, gas and propane, under various loads. I started all three ways and it turned over right away. I am very pleased as it ran flawless as expected.

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Apr 12, 2021
Reviewer name: georgia guy
5 out of 5 stars
5 out of 5 stars review

right size, power and volume

i bought this to replace my 3600 watt generator. purchased online so i didnt see it first, but was surprised to find it was around the same size and volume of my much less powerful generator. started right up with push button. the remote start/stop is a nice touch. the build quality is impressive. i didn't realize how poorly my old generator was built before seeing this one. everything is heavy duty, and even the finish is nice. it just looks tough. i'm having a master transfer switch installed and will use this to power much of the house if needed. hopefully i'll never need it but i am confident i'll be happy if needed.

Review from westinghouse.com
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Sep 5, 2022
Reviewer name: Dvan57
4 out of 5 stars
4 out of 5 stars review

Good Generator

I bought this generator in January of 2021. I needed it twice since then, the first time no issues at all, the second time I couldn't get it to start. It could be me but when trying to start it the battery died.... when it did work it did power up my entire home. Guess I need to read up on keeping this item at the ready for when it's needed.

Review from westinghouse.com
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Feb 14, 2024
Reviewer name: Liz57
5 out of 5 stars
5 out of 5 stars review

Excellent high quality generator!

I purchased this generator as a backup power source for my home in south Florida. It has enough power to run all necessary items in case of an emergency. Great features include dual fuel operation push button or remote start using supplied fob. Unit is of high quality and I expect many years of service with proper maintenance.

Review from westinghouse.com
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Apr 19, 2025
Reviewer name: Land985
5 out of 5 stars
5 out of 5 stars review

Impressive standby power package

This impressive generator is an upgrade from a gasoline only 5.5 kW unit we have had since Hurricane Katrina in 2005. That unit has served us well but hunting for gas has been a struggle every time. The WGen came highly recommended and unboxing it I can see why. It has an amazing list of features and solid build quality that I have come to appreciate after living on standby power many times. Installing the wheels and feet was straight forward and easy with the included tools. After adding the oil shipped with it, I started and ran it on propane and natural gas using the hoses shipped with it. The control panel layout is intuitive and useful. The data center meter displaying voltage/frequency/run hours/and maintenance timer is my second favorite feature after the tri-fuel capability. I also appreciate the muffler and exhaust system. We feel a sense of relief and security knowing we have this solid source of electricity ahead of the next storm season.

Review from westinghouse.com
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