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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (197)

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Showing 5,411-5,420 of 34,241 reviews
Jan 26, 2022
Piewacket
5 out of 5 stars review

Cold Weather

The unit would not start a 18 degrees farenheit on gasoline the first time. I hooked up the propane tank and she fired right up. It would not be easy to undo the carb filter to spray starter fluid to start on gas. More instructions on cold temperature start would be helpful.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Aug 5, 2024
Matt24269
5 out of 5 stars review

Great Generator

I ordered the generator because we loose power occasionally. Within a week of receiving the generator we lost power for 3 days. Generator worked like a charm the entire time on both propane and gasoline. Definitely recommend this generator! I would 100% buy another if I needed.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Nov 11, 2020
jimmiepop
4 out of 5 stars review

Hoping this is a great generator!

After reading the reviews, i felt this was a great selection. Some minor issues with assembling- feet install bolts would not thread in due to bad alignment in assemble, the pin for the one of the tire mounts would not go through the hole due to a metal bur, had to clean up....

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Jun 6, 2024
dwg2002
5 out of 5 stars review

Great generator - covers essentially whole house!

I live in Charlotte, NC and we've had a lot of storms lately and lost power...so I researched generators...and how to connect them to my home. I had an electrician spend about 30 minutes installing an interlock kit / power inlet box and I bought this wonderful generator. I love this thing. It gives me so much peace of mind and essentially will power everything in my house that I'd care about during a storm. I highly recommend this product! It's a wonderful generator that runs very well.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Apr 25, 2023
Leward
2 out of 5 stars review

Gas leak at gas shut off valve right out of the bo

I bought the 9500 last year but didn't test run until April 2023 because their has been no power outage and immediately noticed a gas leak when attempting to start for the first time, WH service advised its probably leaving for fuel open/shut valve. The next issue was WH product service providers in my area (4) would not accept WH warranty repairs unless I payed for repairs and let WH reimburse me, I refuse and relayed this to WH who advised ship it back to us for a replacement, this was done 4-24-23, The replacement (open box gen with 5 hours time) will be shipped to me when they receive the faulty gen, What a hassle but over all I believe the 9500 is a good product.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
reply from Customer Care

Thank you for your review. We are sorry to hear about the problems you have encountered with the generator. Please keep in contact with customer service if you have any other needs or concerns

Sep 8, 2024
BMcLemore
5 out of 5 stars review

Great Product

We purchased this generator a couple of months ago. We had a transfer switch installed so we won’t need to run extension cords. Best purchase we’ve made in a long time. Living in FL we felt it best to purchase a generator and not need it as opposed to needing one and not having it. We are now ready in case of any power emergency.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Jan 13, 2025
TSewell
5 out of 5 stars review

Great Generator

Before making such a big purchase I did a lot of shopping and research on different generators and which would be the best choice for my family. I needed one that would be dependable, could run an RV or a section of my house when we loose power. The WGen9500DF came with clear instructions of initial set up, how to crank, and how to add to the load in stages. I chose to run it with propane instead of gas so it would run cleaner and propane has a longer shelf life. But I am glad to have the option to do either. We have not lost power yet, but the set up and initial cranking has been exactly what I was hoping for.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Jul 24, 2024
HappyCustomerinHouston
5 out of 5 stars review

Got us through Beryl and will get us through more!

We purchased this generator prior to hurricane Beryl since our area is prone to outages during storms. To say we are happy with the product is an understatement! We had hooked up our fridge, deep freezer, fans, portable AC and a few other small electronics to get us through. We do plan on getting a switch on our house so we can hook this bad boy up and use it that way. Can't wait!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Feb 1, 2022
TP1956
5 out of 5 stars review

Fantastic

I ordered the generator 1 week ago today. Today I received it. I put the wheels and front supports on, put oil in engine and connected the battery. I checked the whole machine over real good and never found anything wrong. I hook the propane tank to it and then got the key fob insinc with the generator and it started right up. I ran it for the 5 hour break in time the company recommends at less than half load. I did put a little extra load from time to time also. I let cool down for about 3 hours, started it back up hooked my air compressor to it, I ran a skill saw and a bench grinder all at the same time. I honestly believe this is going to be the generator I need to power my house when the power goes out. I would recommend this Westinghouse generator to anyone looking to buy a generator.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Oct 2, 2023
DohDah
5 out of 5 stars review

Awesome Generator

I bought this generator 6 weeks ago and it was very easy to put together. It is very easy to operate and very self-explanatory. I have used it twice already and it runs like a dream!! No more worrying if my generator is going to start. Highly recommended!!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277