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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars
34.3K ratings34.3K reviews
  1. 5 stars86% (29.5K)
  2. 4 stars12% (4,136)
  3. 3 stars1% (337)
  4. 2 stars0% (98)
  5. 1 star1% (198)

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Showing 5,271-5,280 of 34,342 reviews
Jul 18, 2021
Reviewer name: tdubs
5 out of 5 stars
5 out of 5 stars review

Fired right up!

Hot commodity and I can see why. Easy installation with wheels and came with everything needed to start it up (minus the fuel of course). I cranked it over using remote, manual, push button for both gas and propane it it worked flawlessly. Impressed with the range on the remote start. I would compare it to a vehicle key fob. A bit noisy, but what generator isn't. I love the dual fuel option and the display that shows how long it has run for. Hope I never have to use it but am set if I do!

Review from westinghouse.com
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Jul 19, 2024
Reviewer name: Paulis84
5 out of 5 stars
5 out of 5 stars review

Good generator

Finally found time to get the generator put together and it was fairly easy. It is really heavy and had to get it off the ground enough to install the wheels. I am running it with propane and the instructions were easy to understand. Started right off the bat. Remote worked very well also. Nice generator.

Review from westinghouse.com
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May 24, 2020
Reviewer name: Dennis22
5 out of 5 stars
5 out of 5 stars review

Happy so far!

I bought this recently as a power backup for our home and to use at our cabin. The unit arrived in a timely manner, was packaged very well and the instruction manual was easy to follow. The unit required very little assembly and we had it running in no time. I like the electric smart start feature and the 50amp outlet option.

Review from westinghouse.com
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Feb 17, 2023
Reviewer name: MXRocker
5 out of 5 stars
5 out of 5 stars review

Heavy Duty Power

This compressor has all you can ask for. I bought it for house power emergencies and liked the 50 amp 240 outlet. Beware, ITS A BEAST!! You need 2 people (at least) to lift it. I used a tractor to get it out of my truck. Its a lot more manageable once the wheels are assembled. And the wheels have quality sealed bearings, rolls nice.

Review from westinghouse.com
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Aug 13, 2024
Reviewer name: Bdog1069
5 out of 5 stars
5 out of 5 stars review

So far so good

I received this generator in less than two weeks. Read through the manual and ran tests. The system is operating as designed. I would recommend adding more details on using a 120v ac charger in the manual break-in or maintenance section, specifically on what position the battery/run switches need to be in (on or off). Other than that minor detail no one should have an issue setting the generator. Rating 4.9

Review from westinghouse.com
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Sep 13, 2023
Reviewer name: LV625
5 out of 5 stars
5 out of 5 stars review

Not 1 not 2 but 3 different fuel sources possible!

Purchased this unit six weeks ago. Unboxing and set-up went very smoothly. I utilized a 4-wheel dolly to set the shipping box on which made it very convenient to unpack and maneuver the unit around. It was easy to install the wheels and the foot brackets while the unit sat on the 4-wheel dolly. My first test of the unit, after properly adding the oil, and going through the remainder of the set-up instructions, was using propane gas as the fuel. The unit started up right away. I ran the generator for about 30 minutes with no problems. About two weeks later, after getting the proper connector for my house natural gas, I tested with natural gas. The generator did not start immediately, but on the second start attempt. Again I ran the unit for about 30 minutes with no problems. At this point, about two months after purchase, I am very satisfied with this Westinghouse tri-fuel capable generator.

Review from westinghouse.com
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Sep 5, 2022
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

So far this generator sucks.

So far it’s sucks. The push button start won’t start it and the pull start doesn’t start it. It just just keeps cycling when I hit the push button and the pull start hasn’t work yet. Also it’s brand new there’s nothing reason why it shouldn’t start. I shouldn’t have to adjust anything for it to start right out of the box.

Review from westinghouse.com
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reply from Custoemr Care

We are sorry to hear about your product issue. We will have someone reaching out to your shortly to assist.

Aug 16, 2020
Reviewer name: LaurenEK
5 out of 5 stars
5 out of 5 stars review

Great features!

We bought a generator because we live on the coast and hurricanes are becoming more frequent. It arrived on time. It started up right away. The key fob also worked the first time and it will be so convenient when/if we ever have to use it!!! Love so far

Review from westinghouse.com
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Oct 10, 2020
Reviewer name: GAcoast
4 out of 5 stars
4 out of 5 stars review

Does what I expected: makes electricity

Purchased in June in anticipation of hurricane season. So far have only 45 minutes of "real" runtime due to a thunderstorm. The AC output is not as "clean" as I would like to be safe for electronics, but that's my fault for not paying attention to specs prior to purchase. I couldn't afford an inverter unit anyhow... . Pros: Keeps up with demand on household circuits selected through the transfer switch, including one A/C system if I'm careful with the order of switching in the pump and air handler. Seems quite fuel-efficient on gasoline; haven't run it for long enough on propane to evaluate. Cons (minor): 1. Wish it charged the starting battery as I'm likely to forget to plug in the wall-wart... might get a batter maintainer to connect directly. 2. Gas gauge on my unit is "sticky" and inaccurate as though the float is bent -- will eventually pull it and check that. 3. Sometimes takes two "start" cycles to fire up; hopefully this will improve as it breaks in.

Review from westinghouse.com
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Aug 31, 2021
Reviewer name: VeryPleased
5 out of 5 stars
5 out of 5 stars review

Feel like I'm better prepared

I bought this a couple weeks ago. I received the delivery and put the wheels on. That makes it very easy to move. I will be firing it up within the next couple of weeks to try it out. This is my 1st generator. I got it because of the dual fuel option.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277