I bought this after a prolonged power outage (5 days) due to a hurricane. I have run the unit for a few winutes and the start-p and operation is very reliable. I have not yet had to run this for a real life power outage so i do not know the long term performance

Bought this in September and had transfer switches installed on the house. Have not yet needed it but did prep it for operations and started it up. The battery wasn't charged so I had to manually start it. It started on the 2nd pull and ran like a top (with no load on it.) I'm sure this will perform well under load but I really hope it never has to.

I am extremely happy with this purchase. The generator itself is easily movable and maintainable. It is a great product. It’s helping during a situation like the one we knew three weeks ago with hurricane beryl. It can run my entire house appliances and AC without issue it’s great !

Just bought the unit and had some hidden damage. Not sure if it will effect operation of the unit. Did call their support line and they advised a representative would call me back. Never did get a callback from Customer Service. Not a good sign for future questions. Overall quality and operational instructions seem very good. Seems like a well built machine. Would buy this unit again.

We had our first power outage with this generator. We were not prepared for it. My neighbor had a propane tank so we used that, connected the generator up in only a few minutes and had our fridges running on the generator in about 1/2 an hour. We thought the tank would run dry but the generator is very efficient. We are now planning on connecting it to the house.

This generator was very easy to set up, and is simple to operate. I did get help in setting it up, but appreciate that it will be simple to operate going forward, which is an important feature for a novice user like me. I like the option of using any of 3 fuel types.

I purchased this generator to power up the little Coffee Den we built. I am pleased with the WGen9500. Delivers the power. Easy set up. Hit the key fob and the power station come to life. Break in was simple. Looked at many generator and shoped around for a couple months. I'm happy with the generator.

I needed a portable generator since my wife is now on oxygen and where we live we get above average power outages. Took me 5 minutes to put wheels on and rubber feet, 5 mins to add oil and review quick startup. Electric start fired generator right up. After a few minutes I added 4 power tools just to see how it ran. There was no sound difference like it was struggling! I am very pleased at this point with the generator. Next a electrician to update the fuse box and I'm all set for next outage!

Getting the generator unboxed and set up for use was a breeze. The instructions need a little refresh for the battery connection, but the connection has been simplified via a plug-based setup vs manually connecting wires, so easy to figure out. Have not run the unit yet and will update the review if I run into challenges, but the unit seems very solid and the features are great.

Easy Assembly. About 15 minutes to unbox, read instructions, install wheels, front rubber feet, plugin battery, pour oil in the engine, fuel up and started with one push of the button. Well built heavy generator, but with sturdy fold away handle and wheels it can be moved by one person. It runs well and is easy to operate. Runs on gasoline or propane. I have only used propane so far as there are no storage issues with it. And it burns cleaner with no dirty carb issues etc. Thanks for a great machine