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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (197)

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Showing 5,121-5,130 of 34,241 reviews
Feb 17, 2023
Af61
4 out of 5 stars review

Great features; electric start, Dual Fuel

Generator was delivered within about a week. Unpacked according to instructions and assembled. Oil was coated on the wheel, frame and the generator, cleaned it all off. Added oil and gas. The generator started right up without issues. Plugged in several devices, everything worked great. Rating Good until generator is used as a necessity

Review from westinghouse.com
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Mar 6, 2023
WWFarm
5 out of 5 stars review

In the light

We experience the worst wind storm that has ever been experienced in Middle TN on Friday, March 3rd. Our area was without power for over a day due to shear winds that ripped out power poles and pulled trees down on lines. We had just completed having an auxillary breaker box wired into our home. I should mention that we are also a small farm that raises waterfowl and we had several incubators running during this time. It was so easy to push the smart button and continue to have power in our home during the outage. The unit is a dual fuel and runs very efficiently on LP. We are extremely happy with this and know have the peace of mind to know that we will never lose a batch of ducklings again due to a lack of power on our farm! Thank you Westinghouse.

Review from westinghouse.com
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Mar 4, 2022
Chris St.
5 out of 5 stars review

Excellent Generator

Excellent product. Set up was easy and it started right up after adding oil and gas and connecting the battery. Had an electrician come out to install power inlet box to house circuit panel. This will make the generator work with your house circuits. The battery start system is great. I checked out the manual start and just like the Westinghouse video, it didn't take much effort and started in one pull! This generator powers the whole house. Main reason we bought this generator was that the last storm had our power out with no back up supply.

Review from westinghouse.com
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May 14, 2022
Duuce
4 out of 5 stars review

Too new to know quality

I just bought this generator for emergencies and I am going to run it on propane. I do not have a propane bottle yet so I have not tried the generator yet but I do like the features. The fact that you can run it on propane is a big plus because you do not have to worry about the gas that is left in it will get stale. Stale gas in an emergency would be a big problem.

Review from westinghouse.com
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Feb 23, 2021
Monster
5 out of 5 stars review

Well built!!

I bought this during the great Texas Snowpocalypse and it arrived a few days later when the temp was back up to 70. Oh well, I’ll be ready for the next one. Looks very well built and can’t wait to put it to use. Very easy set up. Battery was already installed. Just add oil. Put on the wheels and feet. Took about ten minutes. I’ll come back and edit if possible after I put it to work.

Review from westinghouse.com
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Dec 8, 2021
amcgee1
5 out of 5 stars review

W GEN 9500 DF

I bought my generator on Nov 16 2021 I wanted my family to be prepared in case we had another power outage I was very happy with the delivery and the setup was fast and simple my generator started right up and so far so good hope I wont have to use it

Review from westinghouse.com
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Jun 29, 2024
HappyCustomer1234
5 out of 5 stars review

Well Built Generator

This generator came packaged nicely which kept it safe during delivery. This was very simple to put together with very minimal assembly. The generator came with very clear instructions and a manual. I am impressed with all the features this generator has. It has a very sharp look to it, not that it matters, but definitely worth noting. I followed the directions and it started up right away. I am very happy with this purchase!

Review from westinghouse.com
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Dec 16, 2024
decskater
5 out of 5 stars review

mgen9500dfc remote start

This is a replacement for an old Honda 6500 generator. We were looking for a larger unit with remote star. We have not had to use the generator but, was easy to assemble and the Remote start works as described. Other reviews have said that the remote start is hard to program. I believe this may be because the instructions are confusing. On page 20 under remote start, The third and fourth bullet points are duplicated. the fourth bullet should be removed.

Review from westinghouse.com
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Dec 26, 2019
david137
4 out of 5 stars review

Assembly was easy. But after that, Not so much

The item was very well packed and arrived in good condition. The instructions for assembly were clear and assembly was easy. The manual should be updated as to battery connection. The terminals were already installed, all I had to do was connect the polarized plug to connect the battery instead of screw the leads on the battery. That was great. After that, the manual falls short. The assembly instructions stop on page 13, and goes right into the features. There is no mention of adding oil until you get to page 20 which refers you to "See Checking Engine Oil." without a page reference. So I have to search for that in the Table of Contents and go to maintenance section on page 26. Now I have to go back to page 20 and start again. I thought that the setup and preparation for initial operation instructions were too scattered throughout the manual and sometime incomplete For example, on page 22 under Operation, paragraph 3 says "Make sure the circuit breakers are properly set (see Figure 8)." OK, but figure 8 shows the circuit breakers in both the Operating and Tripped position, and doesn't say which is "proper" for starting. Now I know the breakers need to be in the operating position to provide power, but do I want them tripped for startup? I would have liked to see more of an initial setup that walks you straight through all the items needed to check, fill, or service to be ready to start. Very much like a Quick Start guide. Then go into the Before Starting the Generator section which outlines the ventilation, location, grounding requirements, power cord size, etc. I would also like to see a fluid specification chart that tells me the gasoline requirements/capacity as well as the engine oil type and capacity. All on one page or in one paragraph in the initial setup section I proposed.

Review from westinghouse.com
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Sep 24, 2020
DaveG
5 out of 5 stars review

Excellent Value and Build Quality

We bought this a week ago and are very happy with the investment. First the value vs RW of the machine is hard to compare to anything else on the market. The aesthetics even are very nice. Seems very well built and I hope it lasts for many years to come. Went ahead and purchased a 50 amp inlet, 25ft cable, and interlock kit for my panel. Will be very storm ready the next time neeeded. All this and really hoping we never have to use it but ready to be prepared and not be left in the dark (or cold). Gen was super easy to setup with clear directions. As others have stated have abit more oil on hand as it will take the whole can provided and a bit more. Started on first electric start, tested pull cord, and remote start as well. Turns over with ease and seems very quality manufacturing. Looking forward to completing the project and truly running a load test against the house.

Review from westinghouse.com
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