I'm extremely happy with this purchase. Although we have not lost power yet, we have tested it, as if, we did lose power. Works excellent. Started right up with the electric start and with the remote starter. The remote starter is a nice touch to make the process that much easier.

After the five hour break in using natural gas, we plugged the generator into our houses power inlet box and every thing worked great. With a soft starter added to our 3 ton AC this generator easily keeps up with the electric needs of our 1200 sqft house. Hopefully we're ready for the next storm or freeze.

I just got this generator. Last year was left in the dark and freezing cold during Texas winter (Feb 2021). No power. No heat. No gasoline. Told myself…never again. Did research and found this make and model Wgen9500 can run on gasoline and propane..which was great motivator to buy it. Having this reassures me that my family will have basic necessities during power outages. Oh, I also installed 30 amp box to my electrical so that I can run power direct to my house. I am sooooo ready.

We bought this in preparation of the hurricane season since our existing generator's gas cap sealed to the tank. This generator has the size and features that we were looking for. It took me about 15 minutes from inside the box to running the other night when our power blinked during hurricane Helene. Love the key fob and the smart switch ready outlet.

I have never owned a generator before but after being without power or water for 7 days as a result of a bad storm that had to change. Found the quality of this to be great built very solid and easy to use for a first time experience with a generator this has been a great one.

I bought this generator to deal with any power outages in FL during the hurricane season. After getting a local electrician to install a 50W receptacle, I hooked it up & it started right away. Powered the whole house! Definitely a great ‘peace of mind’ purchase.

The product assembly was easy, the shipping was prompt, and the instructions for start up were well written. The duel fuel is a life saver incase the gas stations are without power. The generator started up easily with the push button start and ran excellent. I am excited to use this product when the time comes... and that is saying something. I think this generator is the best bang for your buck

I just received this generator and was pleased with all items supplied by the manufacturer. Good owners manual and clear instructions on everything but the oil level check. going to call customer service before operating just to be safe. Manual says not to screw in the fill cap to check oil level but the online manual says to screw in to get oil level. I put in the supplied oil and found it was not enough even with screwing in the oil cap. I'm sure this is something customer service can clear up quickly

We are very excited with this generator. It took a very short time set it up. Love the key fob starting, it works just fine. I wanted a generator that is tri-fuel. We are having the natural gas line installed this weekend. We just had a 50amp connector installed a week ago. Looking forward to being ready should the need arise!

After enduring hurricane Ian, I will never again worry about being without power for days at a time. My neighborhood electrician was able to easily set everything up so that we can use it when we need it. We did a test and found that it easily powered my a/c and other essential household items. I hope to never have to use this equipment, but know that I'll be in great shape if I need to at some point in the future.