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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (197)

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Showing 4,381-4,390 of 34,238 reviews
Aug 22, 2020
Rob1997
5 out of 5 stars review

Great product

I bought this for all the excellent reviews and price it will run everything in my home during a power outage. Easy set up and start only took 10 min to get running. electicions say it's in the top three for generators. More cost effective than running a Generac that uses 2 to 3 gal of propane an hour.

Review from westinghouse.com
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Jan 9, 2022
Ricky27
4 out of 5 stars review

Like the unit, but...

Like the unit, but it was extremely annoying and disconcerting to turn the gas valve on for the first time and have fuel leak all over my fingers. Now I will have to order a new part and drain the gas tank on a brand new, never been used generator. Manual needs to be corrected. Feet do not install as shown. Holes are perpendicular to support bar, not parallel as shown. (page 11 ASSEMBLY) This being said, I was pleased the way it started right up and ran in below freezing temperature.

Review from westinghouse.com
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Aug 27, 2024
chasman70
5 out of 5 stars review

Great Start

Like so many others, we bought our generator soon after the most recent hurricane. We had a few weeks to shop around, because you couldn't find any units in stock anywhere. This allowed us to research the capacity, fuel type, features and brand we wanted. We narrowed down to two units, and the WGEN9500Tfc was first available. We ordered it for home delivery, which we would certainly recommend for a unit this size, and it arrived in perfect condition. With weather looking good, we took our time buying accessories. We got a 50A shore cable online, and it connected perfectly. We also bought a natural gas line. We had to add two fittings to make it work. We ended up needing a 1/2 male flare to 1/2 female NPT adapter to properly fit the male QD fitting. Once the connectors were in place, we had a seamless fit between the gas supply and the unit. I finally had an opportunity to test the generator last night. It did not fire up immediately like some other reviewers have experienced, but I think that's got more to do with the gas hose we used. I used the remote start feature and on button press #3, cycle attempt #7, the generator started up cleanly and ran for two hours on NG. We connected an LED flood light and a tabletop fan. Fifteen minutes in, I added a window unit A/C that had not been powered on since probably 2005. It ran fine for 30 minutes with no noticeable drop in voltage or current. I shut things down at the 2 hour mark and everything looked good. Thirty minutes later, the unit was cool enough to move inside and cover. Ambient temperature at that point was 92°, so the cooling seems to be pretty good. I'll run it again on propane next weekend and I'm sure that it will run flawlessly. It's too early to tell about longevity or whole -home performance, but we couldn't be happier at this point. Be sure to read lots of good and bad reviews, read articles, watch videos and ask questions. There's a lot to learn about generators, fuels, maintenance, transfer switches, soft starts, etc. Take your time and make the best possible choice. I feel like we did.

Review from westinghouse.com
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Oct 4, 2019
Mike13
5 out of 5 stars review

Big Unit

The unit looks well built and strong. It was very easy to assemble. I added gas and followed the instructions and it started on the first try. I let it run for about a half hour without any load letting the engine wear in. I was very surprised at how quiet this unit is given it's size, but to compare, my pressure washer is louder. I haven't used it yet but I will update when I do

Review from westinghouse.com
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Aug 8, 2020
BrittUSA
5 out of 5 stars review

Great Generator

I have had this for 2 weeks now and very happy so far. Easy to assemble for two people out of the box. Started first time on both gas and propane. Power produced seems to be as expected, but I still have to hook it up to a transfer switch to see how it does powering the house.

Review from westinghouse.com
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Oct 19, 2024
Savagenation
5 out of 5 stars review

Looks solid!

Haven't got to use it yet, but my 9500TFc arrived sooner than expected and in perfect condition. I'm usually expecting some type of minor damage with heavy (and it is heavy) items but none here. I'm impressed that it comes with actual hard copy manual in a day when we see nothing but a link to online manual. Just had cabin wired with outside outlet for 50a plug so I can run most anything if I use creative breaker switchology. I really hope this pup is as reliable as reviews say. Hondas are just too dang pricey for me.

Review from westinghouse.com
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Oct 15, 2021
USAK9
3 out of 5 stars review

“You can be sure if it’s Westinghouse” - Wait one!

Received the Westinghouse 9500DF generator with a bent frame. The wheel was difficult to attach to the frame and rubbing against the battery so it’s useless to push or pull without damaging the battery. The propane regulator also appears bent due to fram damage. I contacted Amazon who put me on with customer service. They did not hesitate to sending me a replacement. Perhaps the replacement will be undamaged and in working condition so I can update my review?

Review from westinghouse.com
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Oct 26, 2023
big dog 13
5 out of 5 stars review

Excellent generator

I have only had the WGen9500 generator for a week but it seems to do everything that I need it to do. It has great features and plenty of power. My only complaint is that the fuel gauge does not register until the tank is nearly full and it doesn't seem to be that accurate.

Review from westinghouse.com
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Sep 6, 2023
mstrick
5 out of 5 stars review

Easy set up and crank

I bought this after hurricane season last year and had no need to crank it after purchase. However, now that we have a hurricane in the gulf for the 2023 season, I decided to get the generator out and test it. Following a few simple instructions, I had the generator purring like a cat. Brings a little more peace of mind knowing that if the hurricane comes through my area of central Florida, I will not have to endure days of waiting for power to be restored. Also gives me peace of mind that I can run it on one of two fuel options.

Review from westinghouse.com
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Mar 6, 2023
Insguy
5 out of 5 stars review

Outstanding Features - Pleased buyer!

Bought this generator to replace one that was not working and didn't meet my power needs. Shopped the internet and retail stores for the size, features and price that fit. This generator checked all the boxes. Easy to set up and get going, started quickly, right out of the box. Westinghouse generators had great ratings for reliability. Needed accesories included. Well pleased!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277