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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (197)

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Showing 4,281-4,290 of 34,238 reviews
Mar 9, 2025
Wheels23
5 out of 5 stars review

Great Features

I am so happy we purchased this product! When the electric came back on, my wife used the remote control from our bedroom window to turn the generator off. She also loves being able to turn generator on using the remote. When the generator arrived, the set up was very easy.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Jul 30, 2024
JUMPER2
5 out of 5 stars review

Easy to use

My husband and I are in our sixties we needed something easy to start, we bought this Generator because of the push start. We live in FL and when we have Hurricanes, we sometimes have trouble getting gas so it's Very nice that we can also use propone. Push the button and its starts so easy.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Feb 23, 2025
TDWAREAGLE
5 out of 5 stars review

Great Purchaes

I have been debating on purchasing a generator and I finally decided to purchase one. After researching several different generators, I chose this one due to great reviews and a great price. Assembly is easy and very easy to start. I did a test run with it and it seems to be perfect for me.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
May 18, 2025
JT312
3 out of 5 stars review

First time use would not start with gasoline

I bought this in 2021 after the snow storm in Texas. Bought it and put it in the garage. Never put gas or anything in it. Went to use it for the first time, March 2025, and it would not start with new gas. Every step was followed to get it running. Not a newbie to generators. After trying electric start and pull start dozens of times I gave up. Hooked up the propane tank, switched valve to propane and it fired right up. Ran great with no issues running a HD hammer drill in rock. I’m going to reach out to their customer service and see if this is an issue and how to resolve. Will adjust rating as appropriate.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
reply from eComm

Hi, Thank you for sharing your experience with us. We're glad to hear the generator performed well once connected to propane and was able to handle a demanding tool like a heavy-duty hammer drill without issue. We understand how frustrating it must have been to encounter trouble starting it on gas. Our customer support team will be happy to work with you to troubleshoot the issue and determine if there's anything that needs adjustment or maintenance after extended storage. We appreciate you reaching out, and we're confident we can help resolve this. If there's anything more we can do in the meantime, please don’t hesitate to let us know at westinghousevip@wpowereq.com. We also look forward to your updated feedback once you've had a chance to speak with our team. Thanks, Sydney, Westinghouse

Jul 16, 2020
Princetonfl
5 out of 5 stars review

Easy to Install

We have been trying to order this generator since March. They were out of stock until early June, just in time for hurricane season in south Florida. The generator was very easy to assemble and start. The electric start and remote start were key features along with the ability to run on propane.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Jun 4, 2022
Karen 2022
5 out of 5 stars review

So grateful to have power in a storm

We've been through two storms leaving us without power for days and our new Westinghouse 9500DF is so powerful, we'll be able to run most of the house in the next storm. Set up was easy and runs so easily. Easy to transport. Love the dual fuel options.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Jul 7, 2024
Joyy
5 out of 5 stars review

So far so good!

I purchased this generator a while back and have not had a need to turn it on yet because I bought it for in case of hurricane. We are under a hurricane watch right now so we started it for the first time and it seems to work like a charm! The remote start works and turning off the generator, but it does not turn the generator on. However, I am going to consult the manual again to see if we’re doing something wrong.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Sep 7, 2020
Tersalsedlar
5 out of 5 stars review

Great Features for the proce

This product will fit the needs of our household in the event of an unexpected interruption to our electricity. I purchased this particular model because of the many features and its ease of use. I hope I don't have to use it any time soon but if I do, this model will take care of our entire 3600 sq.foot home.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Sep 19, 2021
RIDGE13
5 out of 5 stars review

AWESOME GENERATOR!!

I RESEARCHED FOR A LONG TIME PRIOR TO PURCHASING THIS GENERATOR AND ALL THE POSITIVE REVIEWS ARE WHAT SOLD ME ON THIS ONE. I JUST RECEIVED MY WGEN9500DF AND AM I IMPRESSED! THIS MACHINE IS EVERYTHING THAT THE REVIEWS SAID AND MORE. MY FAVORITE FEATURES ARE THE DUAL FUEL AND THE REMOTE START. NOT SAYING THAT I WANT THE POWER TO GO OUT, BUT I CAN'T WAIT TO USE IT!!!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Feb 12, 2023
David-Seb
5 out of 5 stars review

Powerful generator

My neighbor got one last hurricane season. We survived but a friend nearby lost power. I helped get this generator rolled over and we had it hooked up and powered the house AC, lights and fridge without a hiccup. Once the AC cooled the house, shut that down to heat the hot water heater. Worked great and ran relatively quiet, very smooth. I now have one! Better safe than sorry.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277