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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (197)

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Showing 4,131-4,140 of 34,238 reviews
Oct 22, 2020
CozyCamper
5 out of 5 stars review

Great Gen, it’s a quite work horse.

This is my second Westinghouse Gen, I upgraded my faithful WGen7500 because I’ve gone through 2 hurricanes and my home required the 50Amp capacity. So far this Gen outperforms my previous faithful 7500 in power, reliability, lower noise, and longer running time. I was surprised it was quieter than the 7500. It runs all night on a single tank of gas. The remote starter is reliable and works from long distances. I really like that it has the dual-fuel feature, for when gasoline isn’t available. The various electrical ports, and the battery maintenance charge adapter are very useful, It’s great when product developers put themselves in the shoes of their prospective customers. I keep it plugged in, to be sure it push-button starts. I already used this Wgne9500DF twice during power outages that lasted 7 combined days. Didn’t disappoint me in any way. I reviewed several top gen manufacturers and decided to stay with Westinghouse, because of good experience with it, and the features, techonology, excellent workmanship and built made it an easy choice. Keep up the good work WH, don’t water-down the good products you’re making.

Review from westinghouse.com
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Jul 6, 2021
BGMuir
5 out of 5 stars review

Great Features

I bought this for the frequent power outages in Southern Cal. It has plenty of watts to power my large home. It includes great features like a power start, key FOB start or the reliable pull start. It is dual fuel which is flexible feature. Well designed, good instructions and very simple/minor assemble (Wheel and Feet). You get a lot of power for the price. There are less expensive generators but not with these features.

Review from westinghouse.com
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Nov 18, 2023
DREW 48
5 out of 5 stars review

ALL THE FEATURES I WAS LOOKING FOR/ EASY ASSEMBLY

RECEIVED TWO WEEKS AGO. UNPACKING/READING QUICK START AND ASSEMBLY TOOK ABOUT 1 HOUR. FILLED WITH OIL (INCLUDED). ADDED PREMIUM GAS. CONNECTED PROPANE TANK. CHARGED BATTERY WITH UNIT THAT IS INCLUDED. TURNED FUEL VALVE ON. STARTED ON FIRST CRANK WITH GAS. SELECTED PROPANE. TOOK SEVERAL CRANKS WITH PROPANE. RAN FOR ABOUT AN HOUR. BOUGHT L-SHAPED ELBOW FIXTURE FOR PROPANE CONNECTION. ALL READY FOR BACKUP WHEN THE NEXT POWER OUTAGE OCCURS.

Review from westinghouse.com
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Feb 5, 2022
Gregory0691
5 out of 5 stars review

Dual fuel Generator

I’ve had good luck with a Westinghouse power washer so I am excited to use this generator. For the cost it is a powerful generator with the option of gas or propane for the fuel source. The remote start was a deciding feature for me. I like that I do not have to go outside to start it. One issue is that the 50 amp outlet is right above the wheel. 50amp cords are very thick and robust. It is hard to get the 50 amp plug in with the wheel there. The cord does not want to bend or flex. I’m looking forward to the next power outage to see what this thing can do.

Review from westinghouse.com
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Jul 27, 2020
APInDaHouse
5 out of 5 stars review

Great Generator

Great Generator with all the power and options to support a med-large home. I love how easy it is to use and set up, to include the remote and push start. I absolutely love the option to use either gas or propane to fuel the unit. Great value and peace of mind when the need comes to power your household appliances. I’d highly recommend this unit. A must have for FL residents.

Review from westinghouse.com
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Sep 17, 2024
PapaTJ
1 out of 5 stars review

Dependable?

I purchased a Westinghouse WGEN9500DF (via Amazon) a few months ago. Initially, it worked fine, the remote fob was a real plus (using it to power my 5th wheel, I didn't need to shut it down outside, at the generator). The problem arose when I simply moved the generator. I shut it down, relocated it, then...NO PUSHBUTTON START..NO REMOTE/FOB START (only started via recoil/pullcord). Yes...battery fine. No failure codes indicated. So, since I need this generator, I'll be troubleshooting electronics myself (as generator will shutdown via fob but will not start).

Review from westinghouse.com
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reply from eComm

Hi, Thank you for your purchase and for sharing your feedback. We're truly sorry to hear about the issues you're experiencing with your generator, and we appreciate you bringing this to our attention—it helps us continually improve. At your earliest convenience, please contact us at westinghousevip@wpowereq.com, and we will work to resolve the matter. Thanks, Sydney, Westinghouse

Jun 27, 2024
Lovenow
5 out of 5 stars review

Amazing Generator.

I bought this generator to prepare for the hurricane season here in Florida. Last season neighbor let me use his as I didn’t have one and it was amazing. I pulled the plug and bought one for myself. It is a bit loud compared to the inverter ones I’m used to but it does the job. The dual fuel is amazing. Remote start is an amazing feature as well.

Review from westinghouse.com
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Mar 5, 2025
Wvz 1491
5 out of 5 stars review

Normal living , grid out 4 days

Last ice storm knocked out power for 6 full days, ended up traveling 75 miles to hotel after second day ( freezing ) This time we were prepared ! Purchased a Westinghouse 9500DFc. So glad we did, this last storm / flood no power 4 days….no problem ! Hit the remote start and lights , heat, water and yes TV internet lights. Even had neighbors stay over 2 nites. Best investment you can make. Oh and two fuel gave us confidence that we could last 10 days !!

Review from westinghouse.com
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Jan 20, 2025
Anonymous
5 out of 5 stars review

Love It

I purchased this product about a month ago, and once we opened it it was an easy assembly. We ran the generrator through test and was easy as pie. My wife even was able to do it by her self with the easy instructions and videos we watched. Love it and cant wait to use it.

Review from westinghouse.com
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Jul 9, 2021
Douglas76
5 out of 5 stars review

Perfect Generator

I am extremely happy with my WGen9500DF. It has lots of great features which makes it very versatile. It is quiet and has the power to run 90% of the power requirements of my home. This generator barley flinched when engaging heaver load circuits in my home. The remote start ability is fantastic! Great job Westinghouse!

Review from westinghouse.com
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