Bought brand new and would only run off propane. Had to contact Westinghouse and go through a few steps. They emailed me and provided me with a service location to drop it off at for it to be diagnosed and repaired. Not really what I was hoping for and sure worries me now on the reliability of this generator. Also wasn’t excited about having to load up a 250lb generator and drive it in to town to leave it for “at least two weeks”, according to the service center.

This was purchased for home use. The generator has all of the qualities that we were looking for. The auto start is a terrific perk. It runs quieter than other generators that I have had. It is easy to move from place to place due to being farly light weight. It has been able to run all of the electrical equipment that we require with power to spare. I recommend this for any home user that needs just a little more.

I am happy with the product, I looked at my reviews before purchasing. The redundancy of dual fuel is nice especially in the event of an emergency. It is a heavy well built product. I plan on hooking it up to a home transfer switch for use during power outages to keep larger appliances and boiler system operational. The only issue is that the frame came damaged, as if a large object was dropped on it. There was no indication of this until it was opened which leads me to think it was done prior to boxing it up.

We got this generator right after the 2021 freeze in Texas, and right before the hurricane season. We have it wired right in to our Mainr Breaker panel, and It has plenty of power to run all our essential appliances, and with some breaker control, even our 4 ton AC!. Putting it together was simple, and it fired right off. The dual fuel option is great, since it gives us more options for fuel, plus doubles our fuel capacity, without haivng to fill the garage with gas cans

Just bought the WGEN9500DF, as it was from a very reliable brand, and had the features that I was looking for. It’s large enough to power our well pump, boiler, two refrigerators, a chest freezer, and two bedrooms with windows a/c’s. It has an electric start, but the pull start was not hard at all! The instructions to put on the wheels and convert it to a floating neutral were very easy. We have it connected to a transfer station, tested it, and it works great. We’re ready for the next storm!

I purchased this model got the max power output and duel fuel options. I also love the easy start and easy of use. Since we live an area where power goes out for days at a time no matter if it’s winter, summer or just a storm. Since I work remotely this unit has been a blessing.

I have been interested in generators for a few years now and glad I found this product. The push to start key set makes it easy to operate so with a click of a button you are ready to go. While it is heavy, the wheels make it easy to maneuver into position wherever you need it.

I looked at a lot of generators on line, and the WGen9500DF stood out above all the rest. Order it and was delivered sooner that expected. After assembling the wheels and legs. Put the qt of oil in that came with the generator plug the battery up. Hooked the LP bottle up and the generator fired right up with no problem. This is a nice built generator. O and it has a fob to start and stop the generator remotely. Very pleased with the price also.

1 unboxed the unit which was packed very well. Assembly was easy, gassed it up oil was added. I removed the spark plug and pulled the manual cord just toget things inside moving and lubed. Reinstalled spark plug, turned on fuel, set choke, moved switch to run. hit start button but the battery (which had cables attached at the factory) was not charged enough to turn unit over. 2 pulls on the manual cord and it fired right up. Very happy so far.

It has performed very well the past 3 times I have relied on it. Starting is very easy and effortless, with remote start or push button. During an outage, I can pretty much run everything, TV, lights, freezer, fridge, and even cooked dinner on my electric stove and it didn't bog down. My only critique is, it is a bit loud, however I have it hooked up in my barn well away from the house so it works out well.