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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (197)

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Showing 3,631-3,640 of 34,238 reviews
Jul 31, 2021
Sayg
5 out of 5 stars review

Perfect Fit

This dual fuel generator with electric/remote start is the perfect fit for us. Yes it is a beast for an old guy to move around, but the features it has to offer outweigh that. It performs exactly as advertised and buying it online was without problems. The price was affordable for our situation. 5 STARS

Review from westinghouse.com
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Jul 17, 2024
Scooterpie
5 out of 5 stars review

WGen9500Tfc

Purchased just before Hurricane Beryl hit Houston. Fortunately my power came on just as I received it. But I’ve assembled and tested it and I’m very pleased and relieved that I’m prepared for the next outage. Hooked up to outdoor bbq natgas outlet for uninterrupted power. Great product. Will run most everything in my house including a window AC purchased for this purpose.

Review from westinghouse.com
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Nov 27, 2021
Derek H
5 out of 5 stars review

Great Generator - Easy set up and use

We purchased this a couple of months back preparing for winter. It was easy to set up and had the first start up in 10 minutes. It was delivered fully assembled except for the wheels. We experienced a 6 hour power outage after purchase and powered everything we needed including 2 refrigerators, freezer, wifi, lights, etc. with no issues.

Review from westinghouse.com
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Apr 28, 2023
justgettingby
1 out of 5 stars review

Garbage support. Screwing me out of warranty.

Purchased this from a local electrician to rely upon during power outages. Electric start Panel has failed - light does not come on despite charged battery, button doesn't work. Westinghouse says my electrician is not an authorized reseller and therefore I have no warranty claim. I have no faith in Westinghouse as a company now as they don't stand by their product, they just try to worm out of supporting it. Disgusted.

Review from westinghouse.com
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reply from Customer Care

We are sorry to hear about the concern you have experienced. Please reach out to us at WestinghouseVIP@WpowerEQ.com with your contact information and a manager will reach out to you.

May 30, 2023
Zorba
4 out of 5 stars review

My new generator

I bought this generator in April of 1923 the first generator was leaking oil and that box was damages I called costumer service and they took care of my problem. Now I am getting ready for huracanes session I just took it out box today it look great the user manual is easy to read I have to wait too see how this generator preformed under real conditions

Review from westinghouse.com
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Sep 7, 2023
Fullo
5 out of 5 stars review

Awesome looks, features and performance!

I spent a year researching and finally came up with the WGen9500DFc and I don't think I will have any regrets. It took me all of 25 minutes to unload and set up. I did not fire it up immediately as it was nightfall and due to consideration for my neighbors. Bright and early the next day, I powered the device on, pressed the remote... waited for the predictable initial 'coughs', then voila.. the beast powered on. I can hardly wait for the next hurricane and power outage

Review from westinghouse.com
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Aug 31, 2021
123TurnKey
5 out of 5 stars review

Great job site generator!

I have had my WGen9500DF for a bit over a month and I am very happy with the unit. I have 141hrs on it and it has worked very well for me so far. Easy to service, easy to move, more power than I need and the remote start is a great feature to have! I will say, the gas gauge is a bit off, even when visibly full the gauge shows about 1/2 or 3/4 full. However, this doesn't really effect the units operation so no big deal... (I have not tried running it on propane yet)

Review from westinghouse.com
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May 30, 2022
Vcflyz
5 out of 5 stars review

Great generator and customer service very helpful

Purchased the generator and test ran it without issue. Two months later needed it for a prolonged electrical outage and it wouldn’t start. The start switch had failed and no power was going to the unit from the battery. I spoke with an excellent customer service rep who accurately diagnosed the issue and sent the correct replacement part. The swap out was easy and the unit has worked flawlessly since. I would have given this a 4.5 for the failure, but only whole numbers were allowed. Given the excellent response by the customer service agent, I gave the product a 5 instead of a 4 as I didn’t feel a defective part should tarnish an otherwise great product. Excellent save by the Westinghouse customer service rep!

Review from westinghouse.com
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May 18, 2022
Craig H
5 out of 5 stars review

Exactly What I Was Looking For

Meets my needs perfectly This generator checks all the boxes. It provides the emergency power needed for my home if/when the electricity is out: an affordable price, dual fuel, electric start (plus a remote key fob!). After adding gas and oil, it started right up with a couple pulls. The electric start worked perfectly after realizing I missed the battery wire connection step. Definitely recommend.

Review from westinghouse.com
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Oct 18, 2020
Mammamitch
5 out of 5 stars review

Fantastic product!

I haven’t had to use this in a power outage yet but we did do a test and I am confident this generator will be reliable and perfect for my families needs. The set up was so easy and It started up perfectly and powered everything we needed. The generator was much quieter than our old generator and the remote control is wonderful. I’m not wishing for a power outage but when one happens I’m more confident freezers will stay frozen and we will be comfortable

Review from westinghouse.com
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