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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (197)

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Showing 3,431-3,440 of 34,238 reviews
May 1, 2019
Rivera29
4 out of 5 stars review

Easy start up right out of the box!

Was at work when power went out. My Wife was able to pull this out of the box and attach the bumpers and feet easily. Oil came with it (took the whole thing). Just make sure you turn the fuel valve to on position. The instructions were very detailed which was great. Made for an easy experience. I'm hoping that this thing last a long time.

Review from westinghouse.com
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Apr 4, 2019
W500PowerWagon
5 out of 5 stars review

Simple straight forward

Super easy to assembly, oil drain is located so it's not going all over. Folks on the service desk are very friendly. Waiting for the smart switch accessory to make this unit really rock. Unit moves easy, the handle is very nice, large wheels means it rolls smoothly over semi rough terrain. Gonna use this unit to power our 6200 sq ft house, when there's an outage.

Review from westinghouse.com
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Jul 30, 2021
B. Bonewell
5 out of 5 stars review

Excellent Generator

This has been the perfect addition to our house. I immediately hooked it up to a 100 pound propane tank, added oil and it fired right up. Easy to set up the remote start. After high put some time on the running motor I will flip the breaker and see how well it run to my house.

Review from westinghouse.com
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Sep 21, 2020
HurricaneJoe
5 out of 5 stars review

Great wattage and DF

Bought this in anticipation of a bad hurricane. Went without power for a week so far and replaced an old 4500 model from 17 years ago. This is the same size and db level. Dual Fuel is a great option of when there are long gas lines. Set up with a 50amp inlet and interlock. Ready for the next outage!

Review from westinghouse.com
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Jan 2, 2021
James8202
5 out of 5 stars review

Best Bang for the Buck!

After reading several online reviews by someone other than the seller or manufacturer, I ended up purchasing this Westinghouse 9500 Generator. The price point was great, very easy assembly out of the box, great features and with a name like Westinghouse, it was a no brainer.

Review from westinghouse.com
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May 17, 2021
Ted61
5 out of 5 stars review

Huge bang for the buck!

I bought this in September of 2020. Everyone that I know with a generator offered the same advice on what to buy...get as big as you can afford and the more outlet options the better. This one really shines in all of those. We have used it twice since we got it. It ran all night on a tank of gas and it ran 2 space heaters, multiple lights, TV/Satellite, and fridge without a whimper! The only negative I can think of is that it does make some noise. But the sound of no power is deafening. Another big plus is the dual fuel option. You never know when gas may not be available and your propane grill may save the day!

Review from westinghouse.com
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Oct 30, 2021
Agua21
5 out of 5 stars review

Overall Great Generator

I bought this a month ago and it was easy to set up and get running. Powers sump pump, heating, well pump, 2 refrigerators, and a freezer without issue. Researched for months on which one to buy and besides price, this had a great hour per gallon rating than most, various plugs that can be used, and amount of power for all my essentials. I have an electrician coming to set u a new breaker box and plug to go directly to the generator.

Review from westinghouse.com
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Jan 10, 2021
CSC2
5 out of 5 stars review

WGen9500 - Love the 4 outlets

Bought this due to numerous Southern CA power outages for fire prevention. Decided on the WGen9500 because it would power most everything in my house. I compared a lot of units in regards to pricing, features and reviews and the WGen9500 gave you the best bang for your buck!!! Love that it has 4 outlets, that's hard to find!! and a remote start! Just received it so haven't had a chance to use it yet. Would like to say shipping needs a to be addressed. While there was nothing wrong with the unit itself, the box was open on both top and bottom and numerous tears in the cardboard around the box. Oil was also spilled on areas of the unit, the oil cap was not on tight enough. Even though there was a tag saying oil was drained for shipping, apparently there was still some left in it, Cleaned it up with disinfectant wipes.

Review from westinghouse.com
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Aug 15, 2024
Rod2024
2 out of 5 stars review

Bad start

We got off to a bad start 2 switches and 3 generators later before it work right. Ok I got over that but when I call for help on new equipment l was told it would be 5 days before I would get help . Something to think about in a loss of power situation!!!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need. Thank you, Zach - Westinghouse

Aug 3, 2024
Tony Texas
5 out of 5 stars review

The BIG West

Just bought this Westhouse 9500 Running / 12500 Starting Dual Fuel to power my whole house during our frequent outages with my Soft Starter installed . Seen many great reviews and recommendations . My next outage I will be ready and review how it went

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277