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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (197)

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Showing 3,261-3,270 of 34,238 reviews
Aug 24, 2023
Bosshogg
5 out of 5 stars review

Great features, Love the 3 different fuel options

I just purchased this because of the 3 fuel options available. After hurricane Ida in 2020 I was out of power for 18 days and had to run my gas only generator. Besides the cost of gas it was hard to find and had to wait in line for hours to get some.

Review from westinghouse.com
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Nov 13, 2020
Drebello
5 out of 5 stars review

Awesome features

Better than expected. I bought this unit to replace an old tired unit and what a difference. The remote start in the propane is such a nice features right out of the box added the oil hooked up the propane and hit the start button it fired right up very happy with my purchase.

Review from westinghouse.com
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Sep 29, 2022
kenn/jenn
5 out of 5 stars review

Sweet Generator

My wife and I decided to bite the bullet and purchase a generator, as we have gone through prolonged power outages the past few years. After a great deal of research, we decided on the Westinghouse WGen9500DF. It has all the power we would need and also has outstanding features. The remote start is a great addition that my wife especially likes. This model also had outstanding reviews from other users. The wheels are large and were easy to put on. It is a bit heavy, but the large wheels and transport handle make it easy to move from one location to another. Of course, we hope we never need to use it, but we are glad for the peace of mind in case we do.

Review from westinghouse.com
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Sep 17, 2020
Ajohnson85
5 out of 5 stars review

Loved the WGEN5300DF so much I bought this one too

Easy to assemble and prep for use. It took me less than 5 minutes to pull it out of the box and have it going. The assembly and before first use instructions were great. The fact that it comes with a simple maintenance sheet was helpful as well. Having never owned a generator before I wasn’t sure how frequently I needed to change the oil and/or filter so that is helpful. We live in a high fire area so generator reliability is very important when the power is cut off. After buying the smaller (5300DFv) and loving it, I bought this larger one to power more appliances and our air conditioner. Highly recommended.

Review from westinghouse.com
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Oct 2, 2023
DohDah
5 out of 5 stars review

Awesome Generator

I bought this generator 6 weeks ago and it was very easy to put together. It is very easy to operate and very self-explanatory. I have used it twice already and it runs like a dream!! No more worrying if my generator is going to start. Highly recommended!!

Review from westinghouse.com
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Jan 7, 2025
AnneF
5 out of 5 stars review

Easy to use, powerful

We bought this generator because we frequently lose power during winter. It's sturdy, easy to use, powerful enough to allow us to use a refrigerator, lights, internet, etc. I love the dual fuel option, because it ensures we have an alternative if we run out of gasoline.

Review from westinghouse.com
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Oct 11, 2023
Rush7051
5 out of 5 stars review

Effective Generator

I only bought this generator last week, but have run it on both fuel source, and it runs great. I did however find that the remote start feature seems rather useless, as you have to turn the battery switch (next to the start switch) on before you can use it. There are a lot of other really good features with this unit though, and I plan on doing a 3-way power switch at my meter so as I can run most of my house directly if the power goes out (cheaper than a transfer switch).

Review from westinghouse.com
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May 19, 2024
Cardell
3 out of 5 stars review

WGen9500DF

I bought generator in August of 2021 and it has worked flawlessly until now. My power went out at 3am on Thursday the 16th. I pulled out Mr. Reliable and went to start it and nothing. It would turn over but wouldn't start. I tried some carburetor cleaner. It then started but fell dead immediately. Very disappointed. I've been trying to get it for the past 2 days. I've tried everything and still nothing. I finally through in the towel and put in a ticket with Westinghouse. To be continued.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
reply from eComm

Hello, thank you for letting us know and for reaching out to us. Rest assured we will do our best to help, but if you do not hear back from us within 3 days please contact us at westinghousevip@wpowereq.com and we will escalate your case. Thank you, Zach - Westinghouse

Sep 15, 2020
Joshua H.
5 out of 5 stars review

Very well engineered!

The setup couldn’t have been easier. Up and running in well under 15 minutes! Included funnel works great for the application, no spills! Hooked up to the propane tank, one press of the button and off it went. The manual could use some updating as some steps aren’t necessary since Westinghouse has already done them for you at the factory (battery connection and remote pairing as two examples). Excited to test it under load once the transfer switch is setup.

Review from westinghouse.com
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Jan 19, 2023
Rwunder
5 out of 5 stars review

Emergency Power For 3 Bedroom House

With the power outage issues that the state of Texas continues to experience into 2023, I bought this WGen9500DF dual fuel portable generator to provide emergency backup power for my small 3 bedroom house. Setup was easy enough for this 65 yr old man and I had it assembled & running within 45 minutes. Electrician installed Inlet Box and main fuse panel’s Breaker Interlock for my application. Now when a power outage occurs, I can have full backup power within minutes. This Gen supplies adequate power using propane fuel with no need for gasoline fuel additives or fumes when stored long term in my garage. It powers my frig, attic furnace, 1.5 ton A/C and my tankless hot water heater, as well as every other circuit in the house. I’m pleased with the overall solution this Gen provides.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277