We bought this after our winter storm of the century in Texas. We decided we're not getting caught like that again. This generator has features others don't have and it's at a better price. The generator looks well made and sturdy. It also has the Westinghouse name, that's a lot in it's self! Next, having a transfer switch installed. This generator should run the whole house. We'll be ready for that next century storm.

I have not used this generator yet but shipping was a nightmare. First one came damage. Had to ship the damaged one back. Make sure you keep the box it comes in and also the pallet it comes on. You will need both of those to ship it back. You have to fill out all the return paperwork and schedule the pick ip

I just received the unit yesterday. The generator came fully assembled and is in great condition. The only thing I had to assemble were the wheels and support feet. The assembly was very easy and quick. This unit has excellent features and will be used primarily as back up power in case of power failure which occurs frequently here in my area. I still need to equip this generator for high altitude use and install a transfer switching device for household use. The manual that came with this generator is very well done with clear and precise instructions and information. I have not yet started it up yet as I am in the process of ordering the altitude kits for gas and propane use. As it stands I am completely satisfied with this unit and I believe I will be very happy when I start it up.

I bought the generator online, and unboxing was easy peasy! Once unboxed, there were only a few steps to getting the generator operational. Much of the guesswork was removed, and it was intelligently designed to use gas or propane. Propane is my first choice due to minimal upkeep and burns cleaner than gas. I hooked up my propane tank and used the remote starter and started immediately. I was happy about that.

Bought this during the winter storm of 2021. Extremely long story short, my parents live in Texas and I was out of country jumped on first flight possible and returned to the states. I needed to take a generator to Texas from my home in Alabama. I had a decent size one at home a made the drive to help them have power. I ordered this generator on my return and when I returned home I opened the box, I was really not expecting to have such a high quality product. It is larger and better built than my last one. Have to give this a 5 star, side note it has a remote start, not sure what I’d use that for but it’s definitely a plus!

The generator arrived well packaged on a pallet. This generator is heavy and you need to pick is up high enough to install the wheels which were a cinch. Then pick up the other end to install the stands. It comes with one quart of oil but you will need approx 14 ounces from another quart. The box shows 2 people I would recommend that.

I was actually looking at another "blue" generator when I ran across this one. Once I compared features, etc., I went with the WGen9500DF. I really like the feature of being able to change from gas to propane without turning off the engine. Everything about this product so far has been first rate. Not concerned at all about losing power in a storm again.

I bought this on the 19th and it was delivered today 9-22-23. setup was easy and within 2 hours it was running. However, no power at any of the outlets. Called customer service, on hold for 17 min. and then rep. comes on and tells me it will be 12 to 24 hours before anyone can get back to me. Really disappointed. "so much for the performance test" before it leaves the factory.

Great packaging, comes with everything! Oil, funnel, battery, charger, remote, natural gas hose, propane hose, and a Tool kit.. Powerful home backup generator. I installed a transfer switch for circuits we want to power up during an outage. I am using Natural Gas.

Wanted a portable home generator for some time. This generator is well made, relatively quiet and can be used with both propane and gasoline. It was delivered with oil, battery charger and the hookup for propane. Another unique feature is the remote start and stop. Will still need to make or purchase the home hookup cable.