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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (197)

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Showing 2,541-2,550 of 34,238 reviews
Dec 3, 2021
Ready for winter
5 out of 5 stars review

Surprised by the quality

I've seen other generators that looked similar. Was not impressed. I expected better from Westinghouse, and was not let down. Everything about this generator is better than anticipated. The instructions for assembly were easy to follow, and the generator was up and running in no time. I would highly recommend this generator, and in fact have, to a neighbor.

Review from westinghouse.com
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Mar 26, 2022
Iegres66
5 out of 5 stars review

2 day power outage experience

We had 3 day power outage due to ice storm and tree damages. I was using generator 2 day straight using 20 ga propane tanks. Great performance and reliability. I setup transfer switch for el. panel and powered whole house. The only inconvenience is to stop the generator to switch the propane tanks. But otherwise it’s a great product!!! Thanks.

Review from westinghouse.com
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Oct 3, 2022
Dodgerr
3 out of 5 stars review

We'll see

Received in July. Fired up and ran great for break in on 1 gallon of fresh gas. Tried to start again for power outage related to Hurricane Ian, refused to start on 5 gallons of fresh gas. Tried around 20 times. Switched to propane, ran great. If warranty works with me to fix problem, I'll edit to 5 stars.

Review from westinghouse.com
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reply from Customer Care

Thank you for your review. Please know that we are available to assist you with any questions or concerns you may have

Sep 18, 2024
Tiger0366
5 out of 5 stars review

GREAT so far

Assembly took about a half hour. Started right up with propane. I plan to extend the exhaust and run it from my ventilated garage in an emergency, with the exhaust pipe under the garage door and a fan running in the garage window, to protect it from theft at night.

Review from westinghouse.com
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Aug 25, 2020
JoeGen
5 out of 5 stars review

This Generator has it all !!!!

Super easy setup- wheels, small rubber feet, add oil - make sure you add enough !!! again - make sure you add enough oil !!, add some gas - not a lot if you are just testing it out -- read the quick start guide -- connect the " quick connect" battery cable --hit the remote START button - Generator has an automatic choke ( as long as the included battery has a charge ) -- generator will fire right up. allways keep the running generator away from the house, windows, doors.

Review from westinghouse.com
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Jun 2, 2022
Rickm2003!
5 out of 5 stars review

Great product WGEN9500DF Generator

Easy Assembly. About 15 minutes to unbox, read instructions, install wheels, front rubber feet, plugin battery, pour oil in the engine, fuel up and started with one push of the button. Well built heavy generator, but with sturdy fold away handle and wheels it can be moved by one person. It runs well and is easy to operate. Runs on gasoline or propane. I have only used propane so far as there are no storage issues with it. And it burns cleaner with no dirty carb issues etc. Thanks for a great machine

Review from westinghouse.com
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Jan 5, 2021
Tylerh1990
5 out of 5 stars review

Awesome Generator

I purchased this generator to power our house in the event of an outage. It generates plenty of wattage to run all the essentials in our house. The instructions were very clear and even explained how to remove the neutral bond (which was important since it is connected to an interlocked load center). I poured some gas in it and it fired right up. The push-button start is also a nice feature. Only thing I would recommend is to run it a few times when you first get it and immediately change the oil after. I did this and the first couple times there was some metal in the oil from the engine breaking in. After 3 times total the oil was metal-free and I felt it was ready for use.

Review from westinghouse.com
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May 24, 2024
PHynes
5 out of 5 stars review

Great value and performance

Got this about a week ago. Packaged very well (bought 2 other ones of the other blue brand and both came in very damage). Easy and quick assembly, added supplied oil, put in non-ethanol gas and it started right up. Connected to my house via an interlock kit. This beast ran my central ac, pool pump, water heater, refrig, 2 freezers, living room projector, and various lights in other rooms. Great value and tons of features.

Review from westinghouse.com
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Mar 6, 2021
The Codshack
5 out of 5 stars review

Great Features

Unit came a week ago via shipping company, one small dent but luckily the manual took most of the brunt, hopefully they can send me a new one. In no time I was up and running on propane...if I'm lucky no gas will ever go into it. There are simply too many great features on this unit! The best...battery and remote....now I feel confident that my wife can get things up and running when needed....goona build a nice little mice proof building for in to blend into the landscape and we are good to go...Thanks Westinghouse!

Review from westinghouse.com
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Jul 4, 2022
TJPAL
4 out of 5 stars review

Seems good

The generator arrived boxed and palletized. Unboxing showed no damage and assembly of the wheels and feet was simple. I filled the oil and gas tanks, but when I tried to start it with the push button start nothing happened. After several tries I gave up and started it manually it ran fine. I let it run for about 20 minutes thinking the battery needed charging, but that did not happen. I checked the battery connections and re-read all the instructions, but to no avail. Then I checked the wires that were tucked up under the control panel and saw two male/female connection wires held together with a zip tie and saw that that was the issue. Once connected, the generator started as it should with the push button. It would have been nice if this necessary connection was mentioned in the start-up instructions.

Review from westinghouse.com
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